9.8/10
★★★★★
based on 276 reviews published

Latest customer reviews

5 /5
★★★★★

Hello , I received the parcel as expected on the day indicated , the packaging was well done . The bag is superb and of good quality. Thank you for your serious work. I wish you all the best for the future. Sincerely Véronique Sentenac

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Veronique S.
purchased on 08/11/2024
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Answer from Maison Jeanne
Hello Véronique, thank you for your positive feedback on Maison Jeanne! We are delighted that you are satisfied with the delivery and the quality of your bag. See you soon! The Maison Jeanne team
5 /5
★★★★★

Nothing to complain about: perfect

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Florence K.
purchased on 01/11/2024
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Answer from Maison Jeanne
Hello Florence, thank you for your comment! We're delighted you enjoyed your experience and hope to see you again soon! The Maison Jeanne team 🙂
5 /5
★★★★★

My black banana is very well made, beautiful and practical. Arrived quickly and well packaged. Thank you very much

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Elisabeth S.
purchased on 20/10/2024
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Answer from Maison Jeanne
Thank you Elisabeth for your confidence, and for your pleasant feedback on our black Leo banana! We're delighted that it suits you perfectly. See you soon at Maison Jeanne!
5 /5
★★★★★

Too bad the banana lost its hook!!! I think it's beautiful .... many thanks to the whole team Nicole Burdillat

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Nicole B.
purchased on 25/08/2024
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Answer from Maison Jeanne
Hello Nicole, thank you for your positive comment! We've indeed made a few adjustments to the Léo banana, and removed the carabiner for greater practicality 😉 See you soon! The Maison Jeanne team
5 /5
★★★★★

Easy to order on the site. Fast delivery. Very good quality of the banana ordered and colors similar to the photos on the site. Very satisfied with this purchase. Highly recommend it.

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Alexandrine T.
purchased on 29/08/2024
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Answer from Maison Jeanne
Thank you very much for your positive feedback on our Maison Jeanne website. We are delighted to know that you appreciated the ease of ordering, the speed of delivery, as well as the quality of the product purchased. We hope to see you again soon, thank you for your recommendation!
5 /5
★★★★★

Great quality and personalized service. Thank you

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Jerome O.
purchased on 20/08/2024
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Answer from Maison Jeanne
Thank you very much for your positive feedback! It encourages us to continue providing our customers with impeccable service 🙂 Thanks again for your trust, it means a lot to us. See you soon at Maison Jeanne!
5 /5
★★★★★

Great product! Very fast shipping and great customer service! I highly recommend it!

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Sylvie M.
purchased on 19/08/2024
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Answer from Maison Jeanne
Thank you very much for your positive feedback, Sylvie! We are delighted that you are satisfied with our products and services. Your recommendation encourages us to continue providing quality products and exceptional customer service. See you soon at Maison Jeanne!
5 /5
★★★★★

Fast and efficient ordering!

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Julien M.
purchased on 01/08/2024
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Answer from Maison Jeanne
Thank you Julien for your positive feedback, we are delighted that you enjoyed your shopping experience on our Maison Jeanne website. We do our utmost to offer a fast and efficient service to our customers. Thank you again for your trust and support!

Amicie - Maison Jeanne
5 /5
★★★★★

Very fast delivery and products as ordered. Perfect!

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Catherine C.
purchased on 10/07/2024
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Answer from Maison Jeanne
We are delighted that your experience with Maison Jeanne has been a positive one, Catherine. We always do our best to ensure prompt delivery and quality products. Thank you for your confidence! 🙂

Sonia - Maison Jeanne
5 /5
★★★★★

The bag I purchased is of excellent quality, I highly recommend this brand.

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Veronika A.
purchased on 29/06/2024
5 /5
★★★★★

Great service, next-day delivery and very high quality products. I recommend the brand without hesitation.

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Nathalie L.
purchased on 25/04/2024
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Answer from Maison Jeanne
Thank you very much for your positive review of Maison Jeanne! We are delighted to hear that you enjoyed our attentive service and quality products. 🙂

Sonia - Maison Jeanne
5 /5
★★★★★

Very good product. Order received quickly. Top quality. Highly recommend

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Camille C.
purchased on 02/05/2024
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Answer from Maison Jeanne
Thank you very much for your review of Maison Jeanne. We are delighted that you enjoyed our products and that your order was delivered promptly. Thank you again for your trust and support. We hope to see you soon! 🙂

Sonia - Maison Jeanne
5 /5
★★★★★

Simply perfect

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Geneviève D.
purchased on 21/04/2024
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Answer from Maison Jeanne
Thank you Geneviève for your positive feedback.
We are delighted that you enjoyed your Maison Jeanne experience. Your satisfaction is our greatest reward.

Bérénice - Maison Jeanne
5 /5
★★★★★

Super quality, super service! A brand I love and recommend!!!!

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Gwen J.
purchased on 21/04/2024
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Answer from Maison Jeanne
Thank you very much, Gwen, for your positive comment about our brand! We are delighted that you are satisfied with the quality of our products and service. Your recommendation is very much appreciated! Thank you again and we look forward to serving you again.
Bérénice - Maison Jeanne
5 /5
★★★★★

Order received promptly plus a phone call to let me know about shipping The items are beautiful and of high quality I highly recommend Maison Jeanne

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Mara U.
purchased on 19/04/2024
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Answer from Maison Jeanne
Thank you very much Mara for your positive recommendation, we are delighted that you have appreciated our service and the quality of our products. We do our utmost to satisfy our customers and your review encourages us to continue in this direction. See you soon at Maison Jeanne!
Bérénice - Maison Jeanne
5 /5
★★★★★

The best! Top quality and impeccable service. Thank you for your commitment to women suffering from long-term illnesses.

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Emilie L.
purchased on 17/04/2024
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Answer from Maison Jeanne
Thank you very much Emilie for this positive review! We are delighted to know that our commitment to these women was appreciated and that you were satisfied with the quality and service of our Brand. It encourages us to continue in this way to bring support and quality to our customers. Thank you again for your trust and support. See you soon at Maison Jeanne!
Bérénice - Maison Jeanne
5 /5
★★★★★

I'm very satisfied with my Lilly weekend bag.First of all, it's very beautiful, practical (several inside and outside pockets, sturdy handles)and of good quality. It's just a shame it doesn't come in a range of colors. In any case, it makes me want to go away every weekend!

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Samia B.
purchased on 03/03/2024
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Answer from Maison Jeanne
Thank you very much Samia for your positive feedback! We're delighted that you're happy with your Lilly weekend bag, available in Camel, Indigo and Khaki.
Have a great trip with your new bag! 😃
Bérénice - Maison Jeanne
5 /5
★★★★★

The card that comes with the parcel is very thoughtful, thank you!

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Corinne R.
purchased on 08/04/2024
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Answer from Maison Jeanne
Thank you very much for your feedback, we are delighted that you liked the postcard. Thank you for your confidence and see you soon on our site! 🙂

Sonia - Maison Jeanne
5 /5
★★★★★

I'm a loyal follower of Maison Jeanne's creations, from my indestructible travel bag to the clutches available in different sizes and textiles. And beautiful leather goods too. Here, it was the Sonia toiletry bag in dark tartan: very, very charming.

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Marie-hélène G.
purchased on 14/04/2024
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Answer from Maison Jeanne
Thank you very much Marie-Hélène for your loyalty and for your positive feedback on our creations. We're delighted that you like our Sonia toiletry bag so much and hope to continue satisfying you with our future creations. See you soon! 🙂

Sonia - Maison Jeanne
5 /5
★★★★★

Fast delivery and perfect product!

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Diane C.
purchased on 05/03/2024
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Answer from Maison Jeanne
Thank you for your positive comment about Maison Jeanne. We are delighted that you appreciated the speed of our delivery and the quality of our products. We do our utmost to satisfy our customers and your opinion is our greatest reward. Thank you again and see you soon on our site!

Sonia - Maison Jeanne
5 /5
★★★★★

Very nice product

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Isabelle G.
purchased on 17/01/2024
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Answer from Maison Jeanne
Thank you very much for your positive review of Maison Jeanne. We are delighted that you enjoyed our creations!

Sonia - Maison Jeanne
4 /5
★★★★☆

One item not available but very happy with the other items received.

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Anne C.
purchased on 29/01/2024
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Answer from Maison Jeanne
Thank you very much Anne for your positive feedback on our creations! We're sorry that one of them wasn't available, but delighted that the others satisfied you. See you soon at Maison Jeanne!

Sonia - Maison Jeanne
5 /5
★★★★★

Fast delivery, very well packed and cared for

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Caroline C.
purchased on 09/02/2024
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Answer from Maison Jeanne
Thank you very much for your positive feedback, Caroline! We're delighted that our fast shipping and careful packaging lived up to your expectations. Your satisfaction is our priority. We hope to see you soon!

Sonia - Maison Jeanne
5 /5
★★★★★

It's a present I gave to my granddaughter, Jeanne. She was very happy with it.

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Annick G.
purchased on 11/01/2024
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Answer from Maison Jeanne
Hello Annick, thank you very much for your positive feedback on Maison Jeanne. We're delighted that she liked the gift you gave your little girl! 🙂

Sonia - Maison Jeanne
5 /5
★★★★★

Delighted with my order, which was sent with care and conformed to the description and my expectations. Special mention for the quality of communication from the Maison Jeanne team. I will not hesitate to order again.

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Isabelle C.
purchased on 11/01/2024
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Answer from Maison Jeanne
Thank you very much for your positive feedback, Isabelle! We are delighted that you are happy with your experience! 🙂

Sonia - Maison Jeanne
5 /5
★★★★★

I've been a loyal Maison Jeanne customer almost since the company was founded. I appreciate the quality of the products, the fabrics, the tailoring and the successful adaptation of the entire luggage line to travel: solidity, practical design, elegance. But the Laura stoles too, which I must have in three colors, are real comfort warmers. The lines, which continue to be inventive, the Tartan, soon to be my new craving... and finally, a team so combative, energetic and friendly. The warmth of their welcome is no mean feat.

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Marie-hélène G.
purchased on 06/01/2024
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Answer from Maison Jeanne
Thank you very much for your complimentary comment, Marie-Hélène! We are delighted to know that you are a loyal customer and that you appreciate our products. Your satisfaction is our greatest reward, and we continually strive to innovate in order to offer you quality products that last.

We look forward to seeing you soon at Maison Jeanne! 🙂

Sonia - Maison Jeanne
5 /5
★★★★★

Top product Fast delivery Great customer experience

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Marie Cécile H.
purchased on 10/01/2024
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Answer from Maison Jeanne
I'm glad you enjoyed our product and fast delivery service. We pride ourselves on delivering a quality customer experience. Thank you very much for your positive review, it encourages us to continue in this way. 🙂

Sonia - Maison Jeanne
5 /5
★★★★★

Beautiful weekend bag, even more beautiful in person!

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Catherine B.
purchased on 10/12/2023
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Answer from Maison Jeanne
Thank you very much Catherine! We are delighted that you are happy with your purchase and that you find the bag even more beautiful in person. We hope you'll take full advantage of it on your next trips! 🙂

Sonia - Maison Jeanne
5 /5
★★★★★

Beautiful and high quality!

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Patrick K.
purchased on 12/12/2023
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Answer from Maison Jeanne
Thank you very much for your positive feedback Patrick. 🙂

We hope to see you soon at Maison Jeanne!

Sonia - Maison Jeanne
5 /5
★★★★★

Another great purchase! Fast shipping! The products are beautiful! We are always very well informed about the status of our order by phone!

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Clotilde R.
purchased on 25/12/2023
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Answer from Maison Jeanne
Thank you very much for your comment. We are delighted that you are satisfied with your purchase and our service. We look forward to seeing you soon at Maison Jeanne.

Sonia - Maison Jeanne
4 /5
★★★★☆

Very nice travel bag. I put a lot of stuff in it.

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Tatiana D.
purchased on 03/01/2024
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Answer from Maison Jeanne
Thank you very much for your positive review Tatiana! We are delighted that you were able to store all your belongings. 🙂

Sonia - Maison Jeanne
4 /5
★★★★☆

Good quality products Disappointed because a gift was to be slipped into the package, scrunchy or furosiki but nothing. And no reply to my e-mails

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Caroline L.
purchased on 20/12/2023
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Answer from Maison Jeanne
Hello Caroline, thank you for your feedback on Maison Jeanne. We are sorry for the omission of the gift and, normally it should have been sent to you, can you confirm that you did receive it? I also think I replied to you by email but given your comment I wonder if you do receive our exchanges. Please let me know. Sincerely, Sandra
5 /5
★★★★★

Several gifts purchased. Everyone was delighted! I was called after placing my order, which I appreciated because we were able to discuss my order and Maison Jeanne. I liked the "small boutique" feel and the fact that the materials were eco-friendly. super-fast delivery! I wish you all the best!

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Pascale H.
purchased on 15/12/2023
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Answer from Maison Jeanne
Thank you very much for your positive feedback on Maison Jeanne. We are delighted that you enjoyed your gifts and that you appreciated our customer service.

We attach great importance to eco-responsibility and are pleased that this has been noticed. Have a nice day!

Sonia - Maison Jeanne
5 /5
★★★★★

Very nice products Careful packaging and on time delivery Top! Thank you

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Anne B.
purchased on 14/12/2023
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Answer from Maison Jeanne
We're delighted you like our products. We make it a point of honor to take care of the packaging and meet deadlines. Thank you for your positive feedback!

Sonia - Maison Jeanne
5 /5
★★★★★

Fast shipping, the item ordered is perfect, as expected and a personalized note is much appreciated.

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Julie D.
purchased on 18/12/2023
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Answer from Maison Jeanne
Thank you for your positive review of Maison Jeanne. It encourages us to continue our efforts to offer you a quality service. Thank you again for your trust and don't hesitate to come back to us if necessary.

Sonia - Maison Jeanne
5 /5
★★★★★

1st purchase at Maison Jeanne Very nice toiletry bag. I am very satisfied.

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Fabienne R.
purchased on 17/12/2023
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Answer from Maison Jeanne
We are delighted to hear that you were satisfied with your first experience at Maison Jeanne and that you like your toiletries.

Thank you again for your confidence and see you soon!

Sonia - Maison Jeanne
5 /5
★★★★★

Very good quality products, fast and careful shipping!

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Severine J.
purchased on 15/12/2023
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Answer from Maison Jeanne
Thank you very much for your positive review of Maison Jeanne! We are delighted to hear that you liked our products and that you appreciated our fast and careful delivery service. Your satisfaction is our priority!

Sonia - Maison Jeanne
5 /5
★★★★★

Really perfect

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Delphine C.
purchased on 16/12/2023
5 /5
★★★★★

Magnificent backpack, I'll never leave it! Super-fast preparation and retrieval, lovely words in the bag, lots of thoughtful touches that make you feel good. Thank you so much!

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Virginie B.
purchased on 18/12/2023
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Answer from Maison Jeanne
Thank you so much Virginie for your lovely comment! We're delighted that you like our David backpack so much and that you appreciate our little touches. See you soon!

Sonia - Maison Jeanne
5 /5
★★★★★

A great customer experience, starting with my order when I was more than pleasantly surprised to receive a call to thank me for my order. The products arrived quickly, perfectly packaged and with little touches that were much appreciated. And what can I say about the quality of the products! In short, everything was PERFECT! I'll definitely be ordering again.

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Karine M.
purchased on 10/12/2023
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Answer from Maison Jeanne
Thank you so much for your positive feedback, Karine! We are delighted to hear that you enjoyed your experience at Maison Jeanne. We take pride in offering impeccable customer service and quality products. We hope to see you soon!

Sonia - Maison Jeanne