Maman et Bébé Nature consistently delivers reliable service with fast, on-time delivery and carefully packaged parcels that reflect attention to detail. Customers highlight a broad and appealing product range, including cute, practical swimsuits and reusable swim diapers, with many noting accurate descriptions and items matching expectations. The store also earns strong praise for responsive, knowledgeable staff and helpful advice, as well as the quality and practicality of products like absorbent cotton liners and machine-washable diapers. Overall, shoppers repeatedly mention repeat purchases with satisfaction across product quality, delivery efficiency, and customer care.
Hello,
Leaks can have several causes: inserts that are still being broken in, or simply a small adjustment needed to the diaper settings.
In most cases, it's a detail that goes unnoticed but makes all the difference.
Feel free to contact our cloth diaper specialist for free on WhatsApp at 06 21 87 35 71. She can guide you step by step to identify the cause of the problem and help you get back to leak-free use.
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Guilaine P.
Rating: 1 out of 5
following a purchase from 15/09/2025
Order not received
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Response from Maman et Bébé Nature
Hello, the tracking information indicates that the order was delivered. Could you please confirm this? Kind regards, Customer Service.
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Joëlle G.
Rating: 3 out of 5
following a purchase from 03/07/2025
The diapers look very good, but I ordered a safari design so I would have at least one diaper with a pattern like the one shown as an example on the website. AND all the diapers are plain!!!
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Deborah D.
Rating: 3 out of 5
following a purchase from 03/05/2025
The diapers are pretty and shipping was fast, but it would be good to specify on the product that it doesn't include an insert.
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Response from Maman et Bébé Nature
Hello, that's right: the classic collection TE2 diapers are sold without an insert. This is specified in the product description.
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Angelique S.
Rating: 3 out of 5
following a purchase from 06/03/2025
Ordered during my sixth month of pregnancy. The diapers look good, which is why I'm giving them 3 stars, as I haven't tried them yet. I'll revise my review once the baby arrives and I can give a more informed opinion. What I can say is that the stitching is beautifully done, the inside of the diapers seems natural, and the inserts are thick and look excellent. The advantage of the 15 diapers with these inserts is that you can buy more inserts later. The outside of the diaper seems waterproof. We'll see how well it holds up over time.
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Elodie G.
Rating: 3 out of 5
following a purchase from 05/09/2024
The parcel arrived in poor condition (but this was probably the postal service's fault). There was no special packaging inside to protect the fabrics.
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Virginie L.
Rating: 1 out of 5
following a purchase from 22/07/2024
I still haven't received the order
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Response from Maman et Bébé Nature
Hello, were you able to pick up your parcel from the collection point?
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Sylvie C.
Rating: 3 out of 5
following a purchase from 28/03/2024
Very nice item, but delivery took far too long, even taking the Easter weekend into account. I won't order again.
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Response from Maman et Bébé Nature
Hello, you chose Mondial Relay, which is certainly an inexpensive carrier but has longer delivery times. The Easter weekend did indeed extend the delivery time, which unfortunately is beyond our control. We dispatched your order as soon as your purchase was confirmed. Kind regards, Customer Service.
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Sylvie M.
Rating: 1 out of 5
following a purchase from 21/02/2024
Hello, I would have liked to be able to choose the dimensions of the items. They are much too large. Sylvie Moonen
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Response from Maman et Bébé Nature
Hello, the dimensions of the items are listed in the ad and clearly explained. You wanted to pay by bank cheque, which we do not accept, but we still made an exception for you. In the end, we get a bad rating for something that was stated in the ad and clearly visible in the photo. It's a shame we went to all that trouble for you, only to receive a rating of 1.....
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Dominique S.
Rating: 1 out of 5
following a purchase from 15/12/2023
I didn’t receive the parcel intended as a Christmas gift.
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Magdalena M.
Rating: 3 out of 5
following a purchase from 01/12/2023
The information online isn't ideal. It was only when my order arrived that I realized some items were missing for my purchase to be complete.
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Maud C.
Rating: 3 out of 5
following a purchase from 20/06/2023
It says the size goes up to 2 years, but when I put it on my 6-month-old son, I was already using the tightest snaps. He is a little above average in height and weight, but I think it's a shame that he is already at the maximum size for the swimsuit.
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Jackielou D.
Rating: 3 out of 5
following a purchase from 27/01/2023
The website wasn't updated, and I almost couldn't pick up my parcel from the collection point in time. But I did receive it. The parcel was in perfect condition. Can't wait to use the products.
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Alexandra B.
Rating: 1 out of 5
following a purchase from 06/11/2022
The diapers leak, and on top of that I paid 7.54 euros for 48-hour delivery and it arrived 4 days later!
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Response from Maman et Bébé Nature
Hello, could you tell us more? If leaks occur, there is a reason. Please note in particular that new diapers and inserts may leak because the fabrics have not yet been broken in and have therefore not reached their maximum absorbency. The inserts will reach their maximum absorbency after 10 to 15 soaks. Finally, did you follow our fitting advice? Sometimes an incorrect fit is enough to cause leaks. Please don't hesitate to get back to us so we can advise you.
Regarding delivery, unfortunately we cannot guarantee delivery within 24 hours; like you, we depend on the transport company's performance.
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Gwenaelle L.
Rating: 3 out of 5
following a purchase from 28/10/2022
Not absorbent enough and a little expensive for the quality of the diapers
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Response from Maman et Bébé Nature
Hello, when cloth diapers and inserts are new, they are not yet broken in, meaning they have not reached their maximum absorbency. To achieve this, you will need to wait until they have been washed 10 to 15 times. At that point, you will see that their absorbency is at its maximum. This is all explained in the brochure you received with your order. Please do not hesitate to contact us if you need any further information. Kind regards, Customer Service.
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Nora B.
Rating: 3 out of 5
following a purchase from 09/09/2022
Disappointed that I paid for home delivery when my parcel was delivered to a pickup point. Also, the diapers cannot be used for children weighing 3 kg; they are too big, even with the size-reducing snaps. Otherwise, very good quality and fairly clear instructions for use.
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Bonnet J.
Rating: 3 out of 5
following a purchase from 29/08/2022
I am very satisfied with the product, even though the washable cotton liners tend to slip around in the diaper because of their simple rectangular shape. However, I am very unhappy with the delivery service selected by the brand. Delivery was really too expensive (half the price of the product...) and it was sent to a pickup point, too, despite being a very small parcel.
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Laura V.
Rating: 3 out of 5
following a purchase from 17/08/2022
Very good and fast delivery. The TE2 diapers and microfiber inserts are great! Disappointed with the 4-layer bamboo and microfiber inserts, which fall apart after 6-7 months of use.
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Response from Maman et Bébé Nature
Thank you for your feedback on our products. Regarding your inserts, it is not normal for them to fall apart after 6 months of use. Something may be wrong with your care routine. Inserts that fall apart are often not rinsed after changing the baby. The ammonia in urine, if it is not rinsed off after a change, can damage your inserts (especially those made from plant-based materials such as bamboo) and eat away at the fabric. Please don't hesitate to contact us by phone (04 38 21 39 50) or email at [email protected] so we can help you.
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Myriam G.
Rating: 1 out of 5
following a purchase from 12/08/2022
Not only have I still not received my order at the Mondial Relay pickup point, but I also sent you an email yesterday and haven't received a reply. I'm very disappointed with your website.
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Johanna S.
Rating: 1 out of 5
following a purchase from 12/05/2022
VERY DISAPPOINTED! It leaks everywhere! A useless purchase and a waste of time and money. Once wet, the liner is very difficult to grab and remove. I do not recommend it!
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Response from Maman et Bébé Nature
Hello,
We are sorry to hear that you are having difficulties with our reusable diapers.
Generally, leaks that parents experience when they first start using reusable diapers are due to a poor fit. Please find attached a PDF document to help you position the diaper correctly: https://mamanetbebenature.fr/img/AjusterCL.pdf
We tried to reach you by phone to help find the right fit and prevent leaks.
I invite you to read this article, which explains the different causes of leaks: https://mamanetbebenature.fr/blog/113_causes-fuites-couches-lavables.html
We do not recommend disposable liners while babies are exclusively breastfed. They are very thin and are better suited to formed or semi-formed stools. In addition, the stools of breastfed babies are water-soluble and can be easily rinsed off with water, although they may stain.
Of course, we remain at your disposal if you need advice by email, on social media, or by phone.
Have a nice day,
The Maman et Bébé Nature Team.
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Alice C.
Rating: 3 out of 5
following a purchase from 28/09/2021
I give it 3 stars because the website is well designed, but there isn't enough information about the diapers and how they work.
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Response from Maman et Bébé Nature
Hello Alice. We're sorry to hear that you didn't find enough information about our products. However, we invite you to check out our blog and social media. We try to share as much information as possible about using our diapers. If you can't find what you're looking for, we'd be happy to speak with you by phone and answer all your questions! Have a nice day!
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Sonia V.
Rating: 3 out of 5
following a purchase from 07/04/2021
Lovely fabric, very soft and pleasant. Unfortunately, in my opinion, they're better suited as makeup-removing pads than as wipes for changing a baby... They're too thin for my taste, and I find they hold up less well to repeated high-temperature washes than the classic range I tried before (they shed fibers and seem to get thinner). A lovely product, but it doesn't meet my current needs. Twins go through a lot of wipes!
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Ophelie L.
Rating: 3 out of 5
following a purchase from 09/03/2021
I think the little diaper is great, but the bag and wipes are nothing special.
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Véronique G.
Rating: 3 out of 5
following a purchase from 26/01/2021
I wasn't expecting all these issues with leaks and the inserts being ineffective during the first few uses... As a childminder with three children, it's completely uncomfortable and a considerable amount of extra work... Perhaps I regret it; maybe I didn't choose the right website and the right cloth diapers... To help preserve the planet, I have to persevere... Disappointed by how leaky these diapers are.
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Response from Maman et Bébé Nature
Hello,
We are sorry that our products have not fully satisfied you.
The inserts need to be washed 10 to 15 times to reach their maximum absorbency.
I invite you to read this article, which should help you identify the cause of the leaks: https://mamanetbebenature.fr/blog/113_causes-fuites-couches-lavables.html
Please feel free to contact us by email or phone if you need advice on adjusting the products.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 29/08/2020
The website is well designed
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 14/08/2020
Delivery was okay. Shipping costs are inexplicable. It's hard to understand which option is best before buying. There are a lot of leaks, which may be resolved with use... In the meantime...
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Response from Maman et Bébé Nature
Hello, could you please tell us what was wrong with the delivery? Kind regards, Customer Service.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 30/07/2020
The website is good. However, the free-shipping threshold has gone up and is a bit excessive now.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 10/06/2020
Fast delivery; product not tested yet!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 01/06/2020
More demonstrations would be a plus for people who are unfamiliar with them.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 14/05/2020
The website is a little complicated to navigate, with lots of different categories, so it's hard for a beginner to find their way around. Not all the items were available. My order was shipped and delivered very, very quickly.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 05/05/2020
A good website, but not sure about the product dimensions.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 04/05/2020
I'm satisfied with the product, but for someone new to cloth diapers, it would have been really helpful to tell customers that buying extra inserts is highly recommended. You need 2 inserts at night for the baby's comfort, so by morning, the 4 remaining ones aren't enough to last through the day. So I'll have to place another order and pay the extra shipping costs, which aren't cheap! If I had bought the pack of 20 inserts at the same time, I wouldn't have had to pay shipping. This website doesn't offer enough advice to customers.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 01/04/2020
The order arrived a week after I placed it, so very good considering the lockdown. The diaper covers are adorable. My daughter is a little skinny, though, and the leg openings, which aren't adjustable, are a bit large. Otherwise, I haven't tried them yet because they're still drying. We'll see!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 03/03/2020
Quality products and super-fast delivery. However, there was a mistake with my order when it was shipped, and if I hadn't called again a week later, I'd still be waiting for my items...
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 10/03/2020
The website is pleasant and easy to use, and it's easy to find what you're looking for. Despite the information for beginners, there are no details about the drawbacks when getting started. In fact, I only learned when my parcel arrived that the inserts need to be washed several times before they work at 100%.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/03/2020
I never received the order. Reason: Covid-19
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Response from Maman et Bébé Nature
Hello,
Following the review you posted, we checked the delivery tracking for your order. It appears to have been delivered to your home on 23/03. Could you please confirm that you received it? Have a nice day.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 03/03/2020
It's a shame that delivery to another address isn't possible (birth gift). The packaging was really basic.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 10/02/2020
Sorting by ascending price does not work.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 10/02/2020
Navigation would need to be more “logical” when sorting by ascending price (promotions are placed alongside their standard prices, for example).
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 05/02/2020
Not enough information about the swim diaper. I thought there was an insert inside.
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