Customer reviews of Mangatori

Trust Attestation
4,7 /5
Overall rating: 4,7 out of 5
Based on 2 577 published reviews
5 2 162 84% 4 240 9% 3 62 2% 2 34 1% 1 79 3%

Summary of reviews

Mangatori delivers a consistently smooth experience with fast and careful shipping, on-time deliveries, and well-packaged items that arrive in good condition. Customers repeatedly mention reliable service and prompt communication from staff, with many noting exact adherence to descriptions and well-protected packaging for fragile items. The store also shines in product variety and strong satisfaction from collectors, including notable praise for prompt restocks, pre-orders, and thoughtful extras or gifts. Overall, customers highlight proactive support, dependable delivery, and a broad, appealing catalog that keeps them returning for future purchases.

All reviews

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/11/2021
Great seller with fast shipping and good packaging.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/11/2021
Product conforms. Clean and fast delivery.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/11/2021
I browsed the site on my phone, so the experience on a computer may be different. The site is well designed and everything is well explained, just that I found that the search was not always very practical (put back the drop-down menu at the top when you've just selected an option, for example).
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/11/2021
Very practical
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/11/2021
Perfect! Super fast shipping! I recommend 100%!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/11/2021
Excellent site, very good items. I order often and will continue to do so.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/10/2021
Order shipped quickly, and item conforms to description, very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/10/2021
Tracked shipment. Fast. Well protected
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/10/2021
Compliant products. Information from order to delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/11/2021
Perfect
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/11/2021
Not always easy to select the items you want to see
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/10/2021
Always fast shipping
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/11/2021
Figurine as described. Very beautiful and even larger than I expected.
Very fast delivery and perfectly packaged.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/10/2021
Great!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/11/2021
I'm very satisfied, the site offers a wide selection at a good price and order processing is very fast.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 25/10/2021
Site bien
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/10/2021
fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/10/2021
Order conformed and delivered quickly
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/10/2021
Always beautiful figurines presented on the site - fast, careful delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/11/2021
Nothing to say, just perfect for this order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/10/2021
Easy site navigation
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/11/2021
Top quality, fast delivery and perfect product!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/11/2021
Order received on time great figurine thanks
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/10/2021
Fast delivery and incredible figurine
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Response from Mangatori
Hello, and thank you for your opinion. See you soon on Mangatori.fr
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/10/2021
The site is always super pleasant.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/10/2021
I'm very happy with the service provided. The site is clear and practical, the delivery time is very fast (although I found the delivery charges a little expensive) and above all the figurine is exactly as shown in the photos, it's very beautiful and of good quality (excellent value for money).
I'm really very happy, and will recommend this site in the future.
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Response from Mangatori
Hello, and thank you for your valuable feedback. Although we believe that our delivery costs are still competitive, this rate also includes a small share for preparation costs in order to best meet order processing requirements. In fact, this allows us to call in the logistics team early in the morning, so that the parcel collectors (La Poste and Chronopost) can arrive first thing in the morning and deliver the parcels in record time. Sincerely, The Mangatori team
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/10/2021
Fast delivery Fast customer service Neat packaging
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/10/2021
I am very satisfied with my order I recommend this site mangatori
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/10/2021
Very good reactivity, seriousness of the store and listening to the customer.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/10/2021
Very good store and fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/10/2021
I am very surprised the order arrived in two days, it's incredible thank you very much.
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Response from Mangatori
Hello, and thank you for your feedback. Your opinion is very important to us. All our orders are shipped the same day before 11am from Monday to Friday, which allows us to deliver orders in record time. We even deliver the next day with Express delivery. The Mangatori team,
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/10/2021
The site is really pleasant to navigate, I had no difficulty finding my way around. The services are top notch, having a problem with a promotional code, Mangatori replied directly to me and corrected the problem very quickly, speaking of speed, my parcel arrived barely two days after my order!
I'm very satisfied and I'd come back to order from this site, I recommend it!
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Response from Mangatori
Hello, and thank you for your feedback. We do our utmost to offer PREMIUM customer service. We also do our utmost to ensure that orders are dispatched as quickly as possible, while offering optimum protection. The Mangatori team,
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/10/2021
Ordered Tuesday, received Friday. Well-packaged, no worries...
The problem (as, alas, is very often the case) comes from La Poste... The parcel was signed for. On Wednesday, I receive an e-mail informing me that if I'm absent, I can request a drop-off at the post office (which I do).
I received a 2nd e-mail telling me that I could collect my parcel on Friday at the post office I had chosen.
On Friday: no parcel at the office and no trace of where the parcel was (just a message saying it was being prepared for delivery!!!)... In fact, the parcel was in my letterbox! So, no signature, no acknowledgement of my request, nada... What a bunch of incompetents !!!
And to think that we pay for this "service" !!!!
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Response from Mangatori
Hello, thank you for your feedback. Your opinion is very important to us. Unfortunately, it sometimes happens that the La Poste service does not keep its promises. We'll pass on the information anyway. Thank you for dissociating our service from that of transport. Sincerely, The Mangatori team
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/10/2021
Very clear and easy to use website, fast delivery.
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Response from Mangatori
Hello, Thank you for your valuable feedback. We strive to offer the best possible customer experience with an accessible and ergonomic site. See you soon on Mangatori
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/10/2021
Great site with clear instructions. My order was shipped fast in an orderly fashion. I will definitely buy here again.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/10/2021
Responsive site and very fast delivery. Thank you Mangatori and team.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/10/2021
fast and efficient!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/10/2021
In time
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/09/2021
I received my parcel in 4 days as agreed, despite the weekend. I highly recommend
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Response from Mangatori
Hello, Thank you for your positive feedback! It allows us to improve and offer the best possible customer experience. See you soon, The Mangatori team
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/09/2021
Perfect, very responsive and impeccable order
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