Customer reviews of MassMe

9,5 /10

Based on 479 published reviews

5 399 83% 4 54 11% 3 12 3% 2 3 1% 1 11 2%

Summary of reviews

MassMe is consistently described as a practical, versatile head and neck support that stays in place during recovery, with multiple positions that keep the face-down or slightly angled posture comfortable for extended periods. The bamboo fabric cushion is noted as soft and supportive, easy to adjust for face width, and the product is easy to assemble, use, and transport, including on beds, desks, or in a car. Customers frequently highlight reliable and prompt delivery, along with responsive, helpful customer service. Overall, the cushion is valued for aiding post-surgery recovery, improving comfort during long periods of rest, and enabling reading, watching, and light activity without neck pain.

Reviews 3 and 5 stars

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Ana M.

Published on 25/11/2023 à 17h10 following a purchase from 15/11/2023

It arrived much earlier than expected and I am finding it very useful.

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BRUNO P.

Published on 22/11/2023 à 21h52 following a purchase from 01/11/2023

Very good purchase. Really appreciated during my husband's vitrectomy recovery. The surgeon noted the references to recommend it to his future patients.

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Joao Fernando D.

Published on 22/11/2023 à 20h19 following a purchase from 01/11/2023

Superb quality! I was able to use it immediately after my macular hole operation. Thanks also for the fast delivery.

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José Carlos N.

Published on 17/11/2023 à 19h27 following a purchase from 16/10/2023

Not bad, but its fit and comfort could be improved.

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Jean-Luc B.

Published on 17/11/2023 à 13h55 following a purchase from 27/10/2023

My order arrived on time. I use the headrest to hold my face down after eye surgery. I am pleased with the relief provided by this head support.

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Marie-Francoise M.

Published on 15/11/2023 à 17h06 following a purchase from 24/10/2023

Yes, it's comfortable and works well. You need a fairly thick mattress, otherwise your head will be too high, you'll be a bit arched and you'll risk lower back pain.

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Isabelle P.

Published on 13/11/2023 à 14h07 following a purchase from 23/10/2023

Purchase in conformity

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Nadine O.

Published on 05/11/2023 à 18h59 following a purchase from 15/10/2023

The item corresponds to the description and images. The quality is also good.

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VERONIQUE D.

Published on 05/11/2023 à 17h05 following a purchase from 14/10/2023

this device has definitely helped me to keep my head down as much as possible

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Sandra B.

Published on 05/11/2023 à 07h08 following a purchase from 23/10/2023

Very efficient service. Product as I imagined for post surgery support, but not used yet.

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ELIANE C.

Published on 01/11/2023 à 19h19 following a purchase from 11/10/2023

I bought this cushion after a vitrectomy and I recommend this product to everyone. It's incredibly comfortable. I didn't even have any back or neck pain despite the position I had to hold. Thank you for this cushion.

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Pedro C.

Published on 27/10/2023 à 16h13 following a purchase from 15/10/2023

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Pedro C.

Published on 27/10/2023 à 16h13 following a purchase from 15/10/2023

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Pedro C.

Published on 27/10/2023 à 16h13 following a purchase from 15/10/2023

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Pedro C.

Published on 27/10/2023 à 16h13 following a purchase from 15/10/2023

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isabelle D.

Published on 24/10/2023 à 12h17 following a purchase from 03/10/2023

Product as intended. Helps maintain correct posture after retinal surgery.

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Corinne R.

Published on 16/10/2023 à 08h48 following a purchase from 24/09/2023

Perfect, this cushion is a great help in following the protocol. It soothes my cervical vertebrae and allows me to rest comfortably when I have to keep my head parallel to the ground for 20/24 hours (following a vitrectomy). I don't know what I'd have done without it! I just have to reposition the Velcro fasteners from time to time. I recommend it 100%. Not reimbursed by mutual insurance despite my surgeon's prescription, but I have absolutely no regrets about my purchase. Thank you massMe

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Cristina R.

Published on 13/10/2023 à 09h13 following a purchase from 02/10/2023

High quality

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Claudie T.

Published on 11/10/2023 à 09h34 following a purchase from 20/09/2023

Super I bought it for a convalescence vitrectomy and the results are good following the good positioning I am very happy a very small downside scratchs slip I have reattached and all is well I recommend this product to 1000%.

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Myriam F.

Published on 09/10/2023 à 18h41 following a purchase from 16/09/2023

Very good, I think it's essential after this eye surgery. The headrest is very well designed and effective. The parcel arrived damaged in transit and MassMe immediately replaced the broken part. Don't hesitate to order;

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Marie-Lise C.

Published on 27/09/2023 à 15h15 following a purchase from 06/09/2023

I'm very happy with the headrest I bought on the Mass Me site. Thank you very much.

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BERNARD P.

Published on 21/09/2023 à 09h19 following a purchase from 31/08/2023

Indispensable for macular hole surgery. I even wonder why my surgeon didn't tell me about it, I'll check with him at my follow-up visit.

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Jose A.

Published on 14/09/2023 à 17h08 following a purchase from 04/09/2023

Excellent product, for absolute rest after retinal detachment surgery.

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Gottfried A.

Published on 09/09/2023 à 22h22 following a purchase from 30/08/2023

Uncomplicated and delivered quickly. Simply perfect !!!

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Céline A.

Published on 30/08/2023 à 14h31 following a purchase from 08/08/2023

Comfortable product, practical and easy to use. Reliable site and fast delivery. Perhaps distribution in Canada would be worth considering! Great tip... access to a minimum of comfort in the discomfort of a forced vitrectomy convalescence. Makes our task much easier. 5/5 for the concept!

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Séverine J.

Published on 30/08/2023 à 09h51 following a purchase from 02/08/2023

Very nice, soft headrest, comfortable and well thought-out operation.

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Rosa Marie jeanne L.

Published on 23/08/2023 à 12h31 following a purchase from 01/08/2023

Very practical, I don't know what I would have done without it.

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Valerie L.

Published on 17/08/2023 à 09h22 following a purchase from 26/07/2023

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alain M.

Published on 15/08/2023 à 12h28 following a purchase from 25/07/2023

after a vitrectomy for macular hole.allows good positioning during the day and especially at night.

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Suzon A.

Published on 12/08/2023 à 13h51 following a purchase from 09/02/2023

After having a vitrectomy on my right eye, I had to keep my head bent forward for several days. The cushion was a great help. I was able to look at my iPad and read comfortably. What's more, I didn't need any physiotherapy sessions to spare my cervical vertebrae! I highly recommend this cushion to anyone who has to undergo this type of procedure. THANK YOU MassMe!

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Sylviane P.

Published on 08/08/2023 à 09h55 following a purchase from 13/07/2023

practical, comfortable and very useful

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Hervé H.

Published on 07/08/2023 à 09h47 following a purchase from 16/07/2023

Perfect, comfortable product

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Verified Buyer

Published on 31/07/2023 à 08h44 following a purchase from 20/07/2023

Everything is fine. Fast reliable delivery.

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Michel P.

Published on 21/07/2023 à 13h38 following a purchase from 25/04/2023

This equipment is very useful, indeed indispensable, when a person undergoes surgery (in ophthalmology) for a macular hole. This operation requires the patient to lie in a prone position for around 2 weeks post-op. This material makes this position more bearable. I think that information from ophthalmology specialists would be useful. Thank you

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corinne B.

Published on 20/07/2023 à 07h02 following a purchase from 15/03/2023

Fortunately, I was able to have this support, which helped me a lot in the head position I had to maintain! thank you!

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RENE G.

Published on 19/07/2023 à 11h21 following a purchase from 27/02/2023

I was very satisfied, it helped me a lot... I highly recommend this product.

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Nicole J.

Published on 18/07/2023 à 06h43 following a purchase from 07/04/2023

easy to use, this cushion enabled me to sleep despite the discomfort of the operation. keeping my head down is not easy, but it's very important for healing.

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Mireille R.

Published on 18/07/2023 à 06h17 following a purchase from 06/04/2023

Useful for recovering from macular hole surgery

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jacques L.

Published on 17/07/2023 à 21h33 following a purchase from 23/02/2023

Helped me get through this period of the bubble's position

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Françoise A.

Published on 17/07/2023 à 17h04 following a purchase from 23/06/2023

Very comfortable and useful in the bubble position after a vitrectomy

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MASSIMIANI G.

Published on 17/07/2023 à 16h35 following a purchase from 29/06/2023

Very useful and well designed Allows you to remember to put your head down 24-hour delivery was also much appreciated When I called, I got the manager straight away and he answered all my questions.

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Fanny L.

Published on 17/07/2023 à 15h41 following a purchase from 23/01/2023

Product meets my expectations, precise height adjustment, well suited for use on a bed.

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MICHELLE B.

Published on 17/07/2023 à 15h02 following a purchase from 13/04/2023

well-designed cushion - very practical

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