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★★★★★
based on 2187 reviews published
Latest customer reviews
Very happy
Very good service
Well received, but I can't install it. Could you please send me the instructions in French?
Very bad experience for me... Being hospitalized, I placed the order online from where I was, so that everything would be ready for my son's return to school. Not being able to move or walk, I thought that everything would arrive on my return, given the information on the site... No order sent, despite a shipment tracking, without more information, then a cancellation of the order, 8 days after the order was placed... The only explanation: "Sorry, but we're out of the entire order...". So it takes 8 days to announce that the goods are not available... I wonder why there was a follow-up order, that's my question...? In any case I will certainly not recommend this merchant site to my relatives in view of my failed experience!!!!
First of all, we would like to express our sincerest apologies for the unpleasant experience you had recently. We understand how important it is to you that your son's back-to-school order goes smoothly, and we are deeply sorry that this was not the case.
We have carefully considered your situation, and understand your frustration. The circumstances surrounding your order fall far short of the level of service we aim to provide. We understand your question about the shipment tracking established despite the cancellation of the order, and this deserves an explanation.
Shipment tracking is automatically generated as soon as an order is created, and can indicate a processing stage even if the items are no longer available. This is due to the automated logistics process. However, we recognize that this can be confusing, and we are committed to improving our communication at this stage.
Cancellation of your order eight days after it has been placed is unacceptable, and we apologize for the delay. This in no way reflects our commitment to our customers. We understand that this has been a disappointing and frustrating experience, and we pledge to do better in the future.
We take your feedback very seriously, and will use this experience to improve our internal processes and ensure that such situations do not occur again in the future. Your confidence in our company is important to us, and we look forward to the opportunity to earn your trust again in the future.
As a sign of our deep regret, we would like to discuss with you how we can make amends for this situation. Please contact us at [email protected] or by telephone on 01 39889785 so that we can find a solution that suits you.
We hope you will accept our apology and that we can work together to resolve this situation satisfactorily.
Best regards,
Maxxidiscount
Two out of three items wrong, return in progress with uncertainty about next step. Bad buying experience...
Super fast delivery!!! Thanks
Received very quickly, very well protected ... satisfied and recommend
Product conforms and shipped promptly
Lots of nice things for sale but the site could be improved. What's more, I haven't even figured out how to return an item yet.
Thank you so much! Fast delivery, top customer service! I warmly recommend
Fast delivery. Very good product
The product sent to me was slightly damaged
Fast delivery and everything is in order.
Product purchased but sale cancelled a few days later due to stock shortage. It was refunded, however. But why act the sale without stock. It was urgent for me, so I lost several days. Too bad.
Do not answer my calls and package still not arrived there are 3 days before school starts ...
Thank you for everything and for the fast delivery
Missing 2 items. I made a claim and no return. Very disappointed
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Dear customer,
thank you for your message.
We apologize for the inconvenience.
A refund of 3.38 was issued today via Paypal,
Yours sincerely
Customer service
Maxxidiscount.com
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Super merci beaucoup
Satisfied with my order. Delivery as expected. My son is delighted with his schoolbag for the start of the new school year.
First order on this site, everything was fine. Order confirmed, delivery fast and free, careful packaging. I recommend and will do it again.
Delivery in less than 10 days well packed Bah receive my order waiting for the start of school for my son finally I received the order. Impeccable delivery service
Fast shipping and top quality
First purchase on Maxxudiscount and not disappointed. Too bad there are shipping costs.
The return policy is not clear enough, very difficult to reach customer service.
Great products, incredible prices and fast shipping. What more could you ask for. I'll be back for sure ☺️
Attractive price. Correct delivery time. Agenda received damaged... The cover must have been folded for a while.
Practical and safe
Perfect
Fast delivery, meets my expectations, good value for money, thank you.
Excellent I recommend fast delivery as requested.
No problem with my orders, but I find the interface of your site a little complicated, especially for tracking.
I didn't know the site before, and the availability of PayPal immediately reassured me. I found a bag for my 3-year-old daughter for her first day at school at 30% less than on other sites. My delivery was very fast and meticulous. I recommend 👌🏻
Order received quickly and perfectly compliant
Excellent service
Very good
Niquel
1st order and I am very very satisfied. Order made with care and listening to the customer. I am very happy and I recommend 200%. Thank you very much
Quick and easy to place my order
Received on time top quality thank you very much very happy with my purchases
Fast and well packed