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/10
★★★★★
based on 2186 reviews published
★★★★★
based on 2186 reviews published
Latest customer reviews
5
/5
★★★★★
Very good service
Raphael R.
purchased on 22/08/2023
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5
/5
★★★★★
Well received, but I can't install it. Could you please send me the instructions in French?
Chantal B.
purchased on 19/08/2023
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1
/5
★☆☆☆☆
Very bad experience for me... Being hospitalized, I placed the order online from where I was, so that everything would be ready for my son's return to school. Not being able to move or walk, I thought that everything would arrive on my return, given the information on the site... No order sent, despite a shipment tracking, without more information, then a cancellation of the order, 8 days after the order was placed... The only explanation: "Sorry, but we're out of the entire order...". So it takes 8 days to announce that the goods are not available... I wonder why there was a follow-up order, that's my question...? In any case I will certainly not recommend this merchant site to my relatives in view of my failed experience!!!!
Karima O.
purchased on 17/08/2023
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Answer from Maxxidiscount.com
Dear customer,
First of all, we would like to express our sincerest apologies for the unpleasant experience you had recently. We understand how important it is to you that your son's back-to-school order goes smoothly, and we are deeply sorry that this was not the case.
We have carefully considered your situation, and understand your frustration. The circumstances surrounding your order fall far short of the level of service we aim to provide. We understand your question about the shipment tracking established despite the cancellation of the order, and this deserves an explanation.
Shipment tracking is automatically generated as soon as an order is created, and can indicate a processing stage even if the items are no longer available. This is due to the automated logistics process. However, we recognize that this can be confusing, and we are committed to improving our communication at this stage.
Cancellation of your order eight days after it has been placed is unacceptable, and we apologize for the delay. This in no way reflects our commitment to our customers. We understand that this has been a disappointing and frustrating experience, and we pledge to do better in the future.
We take your feedback very seriously, and will use this experience to improve our internal processes and ensure that such situations do not occur again in the future. Your confidence in our company is important to us, and we look forward to the opportunity to earn your trust again in the future.
As a sign of our deep regret, we would like to discuss with you how we can make amends for this situation. Please contact us at [email protected] or by telephone on 01 39889785 so that we can find a solution that suits you.
We hope you will accept our apology and that we can work together to resolve this situation satisfactorily.
Best regards,
Maxxidiscount
First of all, we would like to express our sincerest apologies for the unpleasant experience you had recently. We understand how important it is to you that your son's back-to-school order goes smoothly, and we are deeply sorry that this was not the case.
We have carefully considered your situation, and understand your frustration. The circumstances surrounding your order fall far short of the level of service we aim to provide. We understand your question about the shipment tracking established despite the cancellation of the order, and this deserves an explanation.
Shipment tracking is automatically generated as soon as an order is created, and can indicate a processing stage even if the items are no longer available. This is due to the automated logistics process. However, we recognize that this can be confusing, and we are committed to improving our communication at this stage.
Cancellation of your order eight days after it has been placed is unacceptable, and we apologize for the delay. This in no way reflects our commitment to our customers. We understand that this has been a disappointing and frustrating experience, and we pledge to do better in the future.
We take your feedback very seriously, and will use this experience to improve our internal processes and ensure that such situations do not occur again in the future. Your confidence in our company is important to us, and we look forward to the opportunity to earn your trust again in the future.
As a sign of our deep regret, we would like to discuss with you how we can make amends for this situation. Please contact us at [email protected] or by telephone on 01 39889785 so that we can find a solution that suits you.
We hope you will accept our apology and that we can work together to resolve this situation satisfactorily.
Best regards,
Maxxidiscount
1
/5
★☆☆☆☆
Two out of three items wrong, return in progress with uncertainty about next step. Bad buying experience...
Cécile V.
purchased on 18/08/2023
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5
/5
★★★★★
Super fast delivery!!! Thanks
Martina Z.
purchased on 18/08/2023
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5
/5
★★★★★
Received very quickly, very well protected ... satisfied and recommend
Lidia K.
purchased on 18/08/2023
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5
/5
★★★★★
Product conforms and shipped promptly
Magali C.
purchased on 18/08/2023
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3
/5
★★★☆☆
Lots of nice things for sale but the site could be improved. What's more, I haven't even figured out how to return an item yet.
Gessica M.
purchased on 19/08/2023
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5
/5
★★★★★
Thank you so much! Fast delivery, top customer service! I warmly recommend
Thomas T.
purchased on 18/08/2023
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5
/5
★★★★★
Fast delivery. Very good product
Vanessa V.
purchased on 17/08/2023
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2
/5
★★☆☆☆
The product sent to me was slightly damaged
Jasna Z.
purchased on 19/08/2023
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5
/5
★★★★★
Fast delivery and everything is in order.
Deborah L.
purchased on 17/08/2023
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1
/5
★☆☆☆☆
Product purchased but sale cancelled a few days later due to stock shortage. It was refunded, however. But why act the sale without stock. It was urgent for me, so I lost several days. Too bad.
Michael M.
purchased on 19/08/2023
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1
/5
★☆☆☆☆
Do not answer my calls and package still not arrived there are 3 days before school starts ...
Graziella R.
purchased on 17/08/2023
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4
/5
★★★★☆
Thank you for everything and for the fast delivery
Saloua A.
purchased on 17/08/2023
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Answer from Maxxidiscount.com
Thank you very much Saloua! We're glad you were satisfied with our service and fast delivery. We wish you a very nice day 🙂
2
/5
★★☆☆☆
Missing 2 items. I made a claim and no return. Very disappointed
Malika Z.
purchased on 16/08/2023
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Answer from Maxxidiscount.com
Below is our message following your complaint of August 23:
-------------------------------
Dear customer,
thank you for your message.
We apologize for the inconvenience.
A refund of 3.38 was issued today via Paypal,
Yours sincerely
Customer service
Maxxidiscount.com
----------------------------------
Please do not reply to this email.
Login to your account to send us your message,
or
https://www.maxxidiscount.com/fr/contactez-nous
-------------------------------
Dear customer,
thank you for your message.
We apologize for the inconvenience.
A refund of 3.38 was issued today via Paypal,
Yours sincerely
Customer service
Maxxidiscount.com
----------------------------------
Please do not reply to this email.
Login to your account to send us your message,
or
https://www.maxxidiscount.com/fr/contactez-nous
5
/5
★★★★★
Super merci beaucoup
Audrey G.
purchased on 16/08/2023
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Answer from Maxxidiscount.com
Dank je Audrey, we zijn blij dat je onze site leuk vond.
5
/5
★★★★★
Satisfied with my order. Delivery as expected. My son is delighted with his schoolbag for the start of the new school year.
Ophélie G.
purchased on 16/08/2023
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Answer from Maxxidiscount.com
Thank you very much Ophélie for your positive review! We're delighted that you're happy with your order and that your son is delighted with his back-to-school schoolbag. We look forward to hearing from you.
5
/5
★★★★★
First order on this site, everything was fine. Order confirmed, delivery fast and free, careful packaging. I recommend and will do it again.
Isabelle C.
purchased on 11/08/2023
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Answer from Maxxidiscount.com
Thank you so much for your review! We are delighted that your first experience with us was so positive. We hope to see you again soon!
4
/5
★★★★☆
Delivery in less than 10 days well packed Bah receive my order waiting for the start of school for my son finally I received the order. Impeccable delivery service
Aissata B.
purchased on 16/08/2023
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Answer from Maxxidiscount.com
Thank you very much for your comment, we are delighted that you were satisfied with the delivery!
5
/5
★★★★★
Fast shipping and top quality
Hanen B.
purchased on 11/08/2023
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Answer from Maxxidiscount.com
Thank you very much for your positive review! We are delighted that you enjoyed your shopping experience at Maxxidiscount and we hope to see you again soon!
5
/5
★★★★★
First purchase on Maxxudiscount and not disappointed. Too bad there are shipping costs.
Frederic J.
purchased on 14/08/2023
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Answer from Maxxidiscount.com
Thank you Frederic for choosing Maxxidiscount for your first purchase! We always strive to keep our prices attractive and our customers satisfied. Thank you for your understanding regarding shipping costs.
3
/5
★★★☆☆
The return policy is not clear enough, very difficult to reach customer service.
Céline M.
purchased on 12/08/2023
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5
/5
★★★★★
Great products, incredible prices and fast shipping. What more could you ask for. I'll be back for sure ☺️
Anne M.
purchased on 12/08/2023
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Answer from Maxxidiscount.com
Thank you very much for your very positive review, Anne! We're delighted that you like our products, our prices and our fast shipping. We hope to see you again soon!
3
/5
★★★☆☆
Attractive price. Correct delivery time. Agenda received damaged... The cover must have been folded for a while.
Elisa Q.
purchased on 11/08/2023
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5
/5
★★★★★
Practical and safe
Hélène A.
purchased on 13/08/2023
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Answer from Maxxidiscount.com
Thank you very much for your review Hélène! We are delighted that you found our site convenient and secure. We hope you will continue to take advantage of our offers in the future.
5
/5
★★★★★
Perfect
Cindy L.
purchased on 12/08/2023
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Answer from Maxxidiscount.com
Thank you very much, Cindy! We're glad you enjoyed our site.
5
/5
★★★★★
Fast delivery, meets my expectations, good value for money, thank you.
Ferdane P.
purchased on 11/08/2023
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Answer from Maxxidiscount.com
Thank you very much Ferdane for taking the time to share your opinion and your satisfaction. We are delighted to know that we have met your expectations. We hope to see you soon on Maxxidiscount!
5
/5
★★★★★
Excellent I recommend fast delivery as requested.
Christiane M.
purchased on 11/08/2023
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Answer from Maxxidiscount.com
Thank you very much Christiane for your positive review. We are pleased that you enjoyed your purchases and that the delivery went smoothly. We will do our best to maintain this level of quality.
5
/5
★★★★★
No problem with my orders, but I find the interface of your site a little complicated, especially for tracking.
Vincent S.
purchased on 10/08/2023
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Answer from Maxxidiscount.com
Thank you for your feedback, Vincent. We take your feedback very seriously and are working to improve the user experience for our customers. Please do not hesitate to contact us if you encounter any further problems.