Customer reviews of Méanail Paris

Trust Attestation
9,1 /10
Overall rating: 9,1 out of 10
Based on 9 071 published reviews
5 6 904 76% 4 1 188 13% 3 390 4% 2 239 3% 1 350 4%

Summary of reviews

The store consistently delivers on product quality, with many reviews praising durable items, beautiful colors, and reliable performance that meet expectations. Customers highlight fast and smooth delivery, well-packaged orders, and experience of responsive, professional after-sales support. They also emphasize strong reliability and seriousness from the company, with repeat purchases, easy-to-use tools like the sander and nail drill, and overall satisfaction with the shopping experience. Positive mentions include a seamless ordering process, helpful customer service, and high value for money across multiple products.

Reviews 1 and 2 stars

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D
Delphine S.
Rating: 1 out of 5
following a purchase from 15/12/2024
Sander that no longer works after 3 uses, lamp that takes 3 hours to dry
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Irene G.
Rating: 2 out of 5
following a purchase from 24/12/2024
I didn't receive the few twin coats I ordered... they are a basic in my manicure :( Also I did not receive "Aube". Sad about the ddiscontinuation of meanail. Thanks for the last order!
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Marta G.
Rating: 1 out of 5
following a purchase from 09/12/2024
light does not work
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Stephanie B.
Rating: 1 out of 5
following a purchase from 26/12/2024
I never received my order
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Horeaux N.
Rating: 2 out of 5
following a purchase from 26/12/2024
Delivery takes too long
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Víctor P.
Rating: 2 out of 5
following a purchase from 25/12/2024
The order has taken 3 weeks to arrive. This is unacceptable. I can't comment on the product yet.
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Virginie D.
Rating: 1 out of 5
following a purchase from 25/12/2024
3 weeks and still no parcel!
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Federica M.
Rating: 1 out of 5
following a purchase from 23/12/2024
My order never arrived
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Habiba Z.
Rating: 1 out of 5
following a purchase from 23/12/2024
Received order on time Very good
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Sjaan B.
Rating: 1 out of 5
following a purchase from 17/12/2024
Slow delivery Poor communication
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Dominique G.
Rating: 2 out of 5
following a purchase from 20/12/2024
Order received very late long after Christmas my daughter was homebound. New shipping costs that were not foreseen
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Giuseppina Luciana V.
Rating: 1 out of 5
following a purchase from 22/12/2024
Very bad experience. Although a slowdown in delivery time at Christmas time is understandable, however, this delay is no longer justifiable: I don't have the package, I don't have the money, I have no feedback from the 'company ( no apology request..).Contacted by me , recently, I was told that the package will arrive. It has not yet arrived. I specify that it was supposed to be a gift. I hope that, in the meantime, the recipient does not independently buy what I had decided to give her!
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Eric M.
Rating: 2 out of 5
following a purchase from 22/12/2024
Very disappointed by my purchase that I returned
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Ghea S.
Rating: 2 out of 5
following a purchase from 21/12/2024
they gave me the wrong color
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Lorena M.
Rating: 2 out of 5
following a purchase from 19/12/2024
Lack of information about the order. Once I paid, I only received that the order had been placed but nothing else. I had to contact the company to see what had happened to my package because it did not arrive and I did not know anything about it.
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Sylvie Carmen N.
Rating: 1 out of 5
following a purchase from 19/12/2024
One star is still too many! My parcel was missing a ballet set (the one my daughter really wanted) which was reimbursed after I complained. How is it possible that we can order when they are out of stock?
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Vanessa G.
Rating: 2 out of 5
following a purchase from 17/12/2024
The products are of decent quality but have a strong smell. The lamp doesn't heat up as indicated, and it takes several passes before you get a result.
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Cecile R.
Rating: 1 out of 5
following a purchase from 17/12/2024
Late delivery. No information on delivery stages.
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Nicole V.
Rating: 1 out of 5
following a purchase from 18/12/2024
The device does not work and the varnish does not hold
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Karine B.
Rating: 1 out of 5
following a purchase from 17/12/2024
Very disappointed with my products Some of the polishes I received are completely empty! Clearly I don't recommend
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Mathilde G.
Rating: 1 out of 5
following a purchase from 16/12/2024
When I ordered I was supposed to have a free gift and I received absolutely nothing.
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Barbaire D.
Rating: 1 out of 5
following a purchase from 11/12/2024
I have not received my order
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Muriel T.
Rating: 2 out of 5
following a purchase from 14/12/2024
I just gave the gift yesterday and the power cord doesn't work.
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Cristiana G.
Rating: 2 out of 5
following a purchase from 14/12/2024
I bought a set on offer and a top coat. The package arrived on time but the top had defective packaging and so did one of the colors in the set which I found in fact dirty. They were however helpful of the refund of the shipping cost. But I will not buy from the site again. I also tried the top coat and it is not the best.
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Carine A.
Rating: 1 out of 5
following a purchase from 16/12/2024
Package not received
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Ana M.
Rating: 1 out of 5
following a purchase from 15/12/2024
I bought a nail lamp. The cable where it plugs in does not work. When you place the order it says that they send you a phantom gift valued at 14 euros and instead they send you some nail stickers that are not worth a euro. They charge shipping costs on returns. I do not recommend it
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Charlène B.
Rating: 1 out of 5
following a purchase from 19/11/2024
I'm not satisfied, I asked for a return because of a duplicate gift, I was told that I would be reimbursed and today it's been 1 month, still no reimbursement.
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Simon A.
Rating: 2 out of 5
following a purchase from 07/12/2024
Missing article. Long lead time.
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Cristina G.
Rating: 1 out of 5
following a purchase from 11/12/2024
Package received completely broken..customer service responds once in a while....
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Frederic C.
Rating: 1 out of 5
following a purchase from 10/12/2024
Hello, I sent you an e-mail after Christmas and, unless I'm mistaken, I haven't received any return concerning my request. In fact, the package I ordered was ordered twice, so I was asking you for the product to return to you. Thank you for your feedback. Sincerely F-CHAMPEY
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Séverine T.
Rating: 1 out of 5
following a purchase from 04/12/2024
2 orders shipped and never received
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Fabio G.
Rating: 1 out of 5
following a purchase from 09/12/2024
Oven not working
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Manuela A.
Rating: 1 out of 5
following a purchase from 07/12/2024
I placed an order. The parcel was delivered in a locker but the locker was empty. I had to call Mondial Relay who told me that the parcel would be re-delivered. Finally it went back to the sender, the order was reimbursed at no time did I get a message from you explaining what was going on with my order or offering to send another parcel. I am very disappointed.
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Lucrezia D.
Rating: 1 out of 5
following a purchase from 06/12/2024
Valuable brand for a durable and satisfying home manicure
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Valerie G.
Rating: 1 out of 5
following a purchase from 08/12/2024
Order not received to date and ordered on the 22nd. No response to my emails requesting delivery information. Still waiting
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Severine D.
Rating: 1 out of 5
following a purchase from 08/12/2024
UV unit plug not working great 😥
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Juliette V.
Rating: 1 out of 5
following a purchase from 06/12/2024
The UV lamp does not work and there is no response from the after-sales service.
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Carine L.
Rating: 1 out of 5
following a purchase from 07/12/2024
I am still waiting for my parcel!!!
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Elise F.
Rating: 1 out of 5
following a purchase from 30/11/2024
Disappointed as I received the same box 2 times, I'm waiting to hear from them again.
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C
Cloe F.
Rating: 1 out of 5
following a purchase from 05/12/2024
Some items were missing from the order
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