Customer reviews of Méanail Paris

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9,1 /10
Overall rating: 9,1 out of 10
Based on 9 071 published reviews

Summary of reviews

The online store Méanail Paris is praised for its exceptional product quality, with numerous reviews highlighting the effectiveness and durability of items such as the nail drill and various varnishes. Customers express satisfaction with their purchases, often noting the attractive colors and ease of use of the products. Delivery is frequently recognized as efficient, with many orders arriving quickly and in good condition, even during peak times like the Christmas season.

Reviews 1 and 2 stars

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R
Rossella T.
Rating: 1 out of 5
following a purchase from 12/01/2023
I never received my order
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Sandra C.
Rating: 1 out of 5
following a purchase from 14/01/2023
Slow
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Ophelie N.
Rating: 2 out of 5
following a purchase from 14/01/2023
Quite disappointed. Two of my polishes bought on sale had the brush broken, and another the color does not hold at all on the nail. On the other hand, the manicure kit (lamp, file, cleaner etc.) are incredible... nothing to complain about
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Marie Noelle G.
Rating: 1 out of 5
following a purchase from 14/01/2023
the nail polish does not hold on my nails
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Ihavine de lourdes R.
Rating: 1 out of 5
following a purchase from 13/01/2023
The order has taken an awful long time to arrive, 10 days instead of the time they put on the web. If in periods of sales there are delays they should warn. I contacted them by instagram but they were answering me every X days and giving excuses ...
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Aude Z.
Rating: 2 out of 5
following a purchase from 11/01/2023
Quality products. Fast shipping.
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CLEMENTINE M.
Rating: 1 out of 5
following a purchase from 12/01/2023
Disappointed! I bought the set ruby lamp + 6 mini polishes. I have already tested 2 polishes. Everything takes a long time to catalyze, a horror ⌛ 10 min to catalyze only the base then comes the 2 layers of varnish then the top.... And when after an hour and a half you want to pass a shot of cleaner the cotton remains on the varnish 😱 do not tell me that I put too much. The second time I really put very little polish and it took that long to catalyze. And what about the staying power.... You're doing the dishes and your varnish is chipping after 3 days... Poor quality varnish. And for the application, the solvent on the pad (=cotton provided in the pack) is very volatile and therefore does not stay. I had to use cotton soaked in solvent that I put in the clip remover ... and do not talk about the clips too large for my fingers (I am t.34, 1.51cm) tightened to the max clips do not tighten my nails I do not recommend. Does not last and takes too long to catalyze... I had turned to meanail for my first purchase of semi-permanent and I am very disappointed. Clementine
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Louise D.
Rating: 1 out of 5
following a purchase from 11/01/2023
Very disappointed with the electric blue color Despite my emails and photos no refund
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Elodie B.
Rating: 1 out of 5
following a purchase from 10/01/2023
I am disappointed with the delivery service. After telling me that my relay point was not available, they made me choose another one (thus rescheduling a delivery) which turned out to be unavailable at the last moment. They rescheduled a 3rd delivery in a relay that I did not choose. I was able to receive my order. I hope that these round trips between Chambéry and the 3 relay points at 100 km each time did not alter the quality of the varnish given the temperatures of the last few days ... to see once at room temperature because there they are pasty .... Positive point: thank you to the customer service for reassuring me when I did not see my package arrive.
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Brian D.
Rating: 1 out of 5
following a purchase from 02/01/2023
After using it a couple of time my wife is very upset. She paints her nails and one day later the paint chips. Don't buy it
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Julia F.
Rating: 1 out of 5
following a purchase from 08/01/2023
Lamp not powerful enough the varnish does not dry at all very disappointing.
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MARÍA ROSA C.
Rating: 2 out of 5
following a purchase from 30/12/2022
The only drawback I find is that it takes so long to arrive at home. Nowadays when you buy something online, in two days or even the next day you have it at home.
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Julia M.
Rating: 1 out of 5
following a purchase from 03/01/2023
😊
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Stéphanie Z.
Rating: 1 out of 5
following a purchase from 06/01/2023
I am very disappointed The varnish does not dry ....
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Sandrine M.
Rating: 2 out of 5
following a purchase from 22/12/2022
Not super delighted This gel does not last 2 days max
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Aurelie D.
Rating: 2 out of 5
following a purchase from 22/12/2022
I don't know if it's the brush or the texture of the nail polish but it doesn't go on the nail at all well, I'm really disappointed with this purchase, I was expecting another texture
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Valentine P.
Rating: 2 out of 5
following a purchase from 08/01/2023
The UV lamp does not work hard. The semi-permanent lasts 2 days. ... Disappointed for the price
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iole G.
Rating: 1 out of 5
following a purchase from 17/07/2022
the colors of the glazes received differed greatly from those shown on the website. I asked for a refund and was denied.
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Leitao C.
Rating: 1 out of 5
following a purchase from 08/12/2022
Ordered in early December, received December 23 but as it was for a Christmas gift and I was leaving December 22 bha I had to buy another gift ... after warning 3 times that the delivery was very long customer service replied that it was the carrier who had difficulties because of a relay point closed ... in short I ask a commercial gesture in response to their mail .... nothing at all! I will never order again on a site that does not take care of its customers.
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Carla L.
Rating: 1 out of 5
following a purchase from 07/12/2022
No email to inform me of the arrival of my parcel at the relay point So parcel sent back to the sender No gift to offer to a person for Christmas I will not recommend this site
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Anna M.
Rating: 2 out of 5
following a purchase from 06/12/2022
Too long a delivery time
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Noémie T.
Rating: 2 out of 5
following a purchase from 05/12/2022
The lamp does not dry well or you have to leave your hands under it for three minutes for a single coat. The varnishes are of good quality and nice colors.
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Yanna H.
Rating: 1 out of 5
following a purchase from 28/11/2022
Not a good quality gel nail polish. Does not stay on well.
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MAGALIE M.
Rating: 1 out of 5
following a purchase from 01/12/2022
The device is not working properly. There seems to be a false contact
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EVA Y.
Rating: 1 out of 5
following a purchase from 30/11/2022
The device is not efficient. It does not dry the nail polish, I had to pass the nail 10 times under the bulb and I had to ask a colleague to lend me his little device. Too bad because I would be happy to use it. My first order was not satisfactory and I will not place another order for this brand.
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Aurelie C.
Rating: 2 out of 5
following a purchase from 28/11/2022
The varnish does not adhere and comes off the same day. Nevertheless the kit is complete. The products have a very strong and unpleasant smell.
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Dobos M.
Rating: 1 out of 5
following a purchase from 26/11/2022
I don't recommend it at all, the customer service is simply impossible,
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Emma P.
Rating: 2 out of 5
following a purchase from 25/11/2022
Very dense, difficult to spread
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Elena C.
Rating: 1 out of 5
following a purchase from 25/11/2022
I never received my order.
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Lucile D.
Rating: 2 out of 5
following a purchase from 24/11/2022
The varnishes do not hold at all....
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Audrey M.
Rating: 1 out of 5
following a purchase from 11/11/2022
We used the lamp only once. The second time we used it, it didn't work anymore. We were supposed to receive a new one, but more than a month later we haven't heard anything despite my emails. We paid for a kit that we can't even use. I strongly advise against this site! A great scam!
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vanessa R.
Rating: 2 out of 5
following a purchase from 19/11/2022
Package received 3 weeks later
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Veronica F.
Rating: 1 out of 5
following a purchase from 17/11/2022
The lamp does not dry the nail polish so it is useless
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Ascension M.
Rating: 1 out of 5
following a purchase from 15/11/2022
Enamels do not cover.lamp does not heat....a horrible experience.
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Priscilla S.
Rating: 2 out of 5
following a purchase from 10/11/2022
My nail polish only lasted 4 days... I'm quite disappointed. It comes off like peel off when it's semi permanent.
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Caterina B.
Rating: 1 out of 5
following a purchase from 05/11/2022
Honestly I was quite disappointed because my shipping address was transmitted incorrectly to the courier, who instead of delivering to my home in Bologna attempted a delivery to Milan without even giving me a notification of wrong delivery or anything else. After soliciting the problem to the company ( who if I had not written had not noticed the problem at all é of my package never arrived) and after several days they provided a refund since the package returned to their office. I am very sorry because anyway they were products that I needed and was in a hurry to receive.
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vitoria B.
Rating: 2 out of 5
following a purchase from 03/11/2022
the products don't fit at all. crap
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lucie B.
Rating: 1 out of 5
following a purchase from 28/10/2022
The customer service is good but after a month of waiting my nails have had plenty of time to grow
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C V.
Rating: 2 out of 5
following a purchase from 25/10/2022
The delivery was really way too long.
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monica M.
Rating: 2 out of 5
following a purchase from 23/10/2022
Product as per description. But you can't cancel an order even if it hasn't left yet unlike other sellers. I would have liked to add other things optimize do on shipping costs, but it was not possible.
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Response from Méanail Paris
Salut Monica,

Je suis heureux que le produit reçu ait répondu à vos attentes.

L'un de nos points forts est la rapidité, nos commandes sont préparées en 24 heures et expédiées en 48.

N'hésitez pas à contacter immédiatement notre service clientèle si vous changez d'avis sur l'une de vos commandes à l'avenir.

Cordialement,
Emma du service Méanail