Customer reviews of Méanail Paris

Trust Attestation
9,1 /10
Overall rating: 9,1 out of 10
Based on 9 071 published reviews
5 6 904 76% 4 1 188 13% 3 390 4% 2 239 3% 1 350 4%

Summary of reviews

The online store Méanail Paris is praised for its exceptional product quality, with numerous reviews highlighting the effectiveness and durability of items such as the nail drill and various varnishes. Customers express satisfaction with their purchases, often noting the attractive colors and ease of use of the products. Delivery is frequently recognized as efficient, with many orders arriving quickly and in good condition, even during peak times like the Christmas season.

Reviews 1 and 2 stars

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V
Virginia M.
Rating: 2 out of 5
following a purchase from 24/10/2022
Shipments take many days ...the last one took 8 days.
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Lourien K.
Rating: 1 out of 5
following a purchase from 22/10/2022
Very bad lamp
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Luisina L.
Rating: 1 out of 5
following a purchase from 16/10/2022
I'm quite dissatisfied with their service. Their product looks great and I am very excited to try it out but it's been a month since I ordered and I haven't received my package. Moreover, their costumer service takes long to reply which creates frustration for me. They didn't provided a real tracking number, which also makes it difficult to track the real parcel, you can only see the event log from their website but is not helpful. I read the previous reviews and I was very exited to try the product which might be very good but I'm disappointed with their service
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ARIELLE N.
Rating: 1 out of 5
following a purchase from 15/10/2022
the lamp does not have a timer and does not seem to be very effective! disappointed
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Response from Méanail Paris
Guten Tag, Frau Noel,

Die Unic-Lampe war eine der ersten Lampen, die wir entwickelt haben, und später haben wir neue Lampen eingeführt, die leistungsstärker sind und einen Timer haben.
Alle Informationen über die Leistung der Lampe sind unter jeder Lampe auf unserer Website angegeben.
Ich empfehle Ihnen, unsere Website zu besuchen und sich die gesamte Produktpalette anzusehen, die wir anbieten, oder, wenn Sie es vorziehen, können Sie sich an unseren Kundenservice wenden, um sich beraten zu lassen, welche Lampe am besten zu Ihren Bedürfnissen passt.

Mit freundlichen Grüßen,
Emma vom Méanail-Team
L
Lu C.
Rating: 1 out of 5
following a purchase from 06/10/2022
Still haven't received the parcel after 20 days
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Julie B.
Rating: 2 out of 5
following a purchase from 30/09/2022
Machine damaged on arrival
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Response from Méanail Paris
Guten Tag, liebe Frau Balleur,

Es tut mir sehr leid, dass Sie die beschädigte Lampe erhalten haben.

In Fällen wie dem Ihren, in dem es Probleme mit den Produkten gibt, steht Ihnen unser Kundenservice gerne zur Verfügung.

Bei Méanail möchten wir, dass unsere Kunden 100%ig von ihrem Einkauf bei uns profitieren.

Mit freundlichen Grüßen,
Emma aus dem Méanail-Team
S
Silvia V.
Rating: 2 out of 5
following a purchase from 30/09/2022
Peel off, does not dry well in lamp, low diffraction
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Karine M.
Rating: 2 out of 5
following a purchase from 30/09/2022
Disappointing varnish that does not last more than a week.
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Response from Méanail Paris
Hallo,

Manchmal macht man bei den einzelnen Schritten der Maniküre kleine Fehler, die dazu führen, dass der Nagellack nach ein paar Tagen abfällt.

Unser Kundenserviceteam ist immer für Sie da, um Ihnen die besten Tipps zu geben, damit Sie Ihren semipermanenten Nagellack so lange wie möglich behalten können.

Mit freundlichen Grüßen,
Emma vom Méanail-Team
S
Sophie L.
Rating: 1 out of 5
following a purchase from 26/09/2022
The varnish does not hold at all. Comes off after one minute of application. Of poor quality. I had a commercial gesture from them.
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Iwona B.
Rating: 2 out of 5
following a purchase from 24/09/2022
Varnish very liquid damage
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Response from Méanail Paris
Hallo Boufalgha,

es tut mir leid, dass Sie eine andere Dichte gefunden haben, als Sie erwartet hatten.
Unsere Nagellacke werden speziell für die nicht-professionelle Maniküre hergestellt, daher sorgt eine geringere Dichte dafür, dass sie sich leichter auf dem Nagel verteilen.

Mit freundlichen Grüßen,
Emma vom Méanail-Team
J
Jorge J.
Rating: 1 out of 5
following a purchase from 07/09/2022
The product is very good but the deliveries are bad, they take a long time and do not meet the deadlines.
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Mathilde R.
Rating: 2 out of 5
following a purchase from 20/08/2022
Permanent varnish (impeccably applied) after a dishwashing, removes...
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Response from Méanail Paris
Hallo,

wir haben Ihr Feedback zur Kenntnis genommen und entschuldigen uns für die Unannehmlichkeiten. Die Zufriedenheit unserer Kunden ist für uns von größter Bedeutung.

Wir bitten Sie daher, sich über das Formular "Kontakt" auf unserer Website mit unserem Kundenservice in Verbindung zu setzen, um eine Lösung zu finden, die Ihrer Situation am besten entspricht.


Mit freundlichen Grüßen,
Das Méanail-Team
E
Edeline M.
Rating: 2 out of 5
following a purchase from 06/09/2022
Semi-permanent varnish not enough color I have to put 3 or 4 layers to have a homogeneous color. The finish is not strong enough. The lamp does not dry quickly enough. It's a basic kit but not at all to do a neat job
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Priscille D.
Rating: 1 out of 5
following a purchase from 03/09/2022
Very good but the UV unit arrived scratched and one of the varnish is all clotted... a little disappointed
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CAROLE B.
Rating: 1 out of 5
following a purchase from 05/09/2022
Very disappointed my varnish lasted 1 day I work in hotel all day with gloves yet base and top coat of poor quality I think the most important what if not the colors of the nail polish are very nice
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Aline D.
Rating: 1 out of 5
following a purchase from 02/09/2022
I regret my purchase, the machine has 2 possible power and there is only power 1 that works. I have tried to contact you without success. I thank you for taking my message into account.
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Deliege S.
Rating: 2 out of 5
following a purchase from 01/09/2022
The varnish does not seem to me of a very good quality, the lamp average
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Fanny H.
Rating: 1 out of 5
following a purchase from 31/08/2022
nail file received unstuck, lack of product in the order, return of product after 1 week of waiting no commercial gesture following their errors, box with capsules of poor quality, deplorable given the price I do not recommend at all
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Response from Méanail Paris
Hallo,

wir haben Ihr Feedback zur Kenntnis genommen und entschuldigen uns für die Unannehmlichkeiten. Die Zufriedenheit unserer Kunden ist für uns von größter Bedeutung.

Wir bitten Sie daher, sich über das Formular "Kontakt" auf unserer Website mit unserem Kundenservice in Verbindung zu setzen, um eine Lösung zu finden, die Ihrer Situation am besten entspricht.

Mit freundlichen Grüßen,
Das Méanail-Team
M
Michaele R.
Rating: 2 out of 5
following a purchase from 29/08/2022
Defective machine. Customer service person who doesn't have the solution to ultimately change my machine. Quite disappointed 😞
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Ludivine R.
Rating: 1 out of 5
following a purchase from 28/08/2022
Very bad quality .... You have to put at least 4-5 layers, so the result is not beautiful! I will not use it.
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Antonia B.
Rating: 1 out of 5
following a purchase from 13/08/2022
Unfortunately it does not work perfectly The second position of the light does not work
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Adeline A.
Rating: 1 out of 5
following a purchase from 21/08/2022
The state of my nails after 1 first try is just unacceptable. I was burned on 3 fingers, today I lost 2 nails and 2 are half broken. I'm extremely disappointed and sad for my hands.
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Marjo A.
Rating: 1 out of 5
following a purchase from 20/08/2022
Bestel hier NIETS als het naar Spanje gestuurd moet worden. Adresgegegevens worden niet goed overgenomen bij bezorgdienst dus GEEN levering
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C
Clarisse N.
Rating: 1 out of 5
following a purchase from 26/06/2022
Varnish that does not last more than 2 days. The machine to catalyze has a problem with the electric nozzle, it does not work properly. 1 time out of 2.
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Bourgeault A.
Rating: 2 out of 5
following a purchase from 16/08/2022
Easy to use but goes away after a few days although I followed the application to the letter
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Maïlys S.
Rating: 1 out of 5
following a purchase from 12/08/2022
The colors of the varnishes do not match the pictures
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Nassima A.
Rating: 1 out of 5
following a purchase from 12/08/2022
It does not hold. My nails are more fragile and the semi-permanent nail polish looks like a normal nail polish. Fortunately I'm back in Italy and I can buy the products here.
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Giorgia D.
Rating: 2 out of 5
following a purchase from 11/08/2022
the stove has problems, and the colors won't dry
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Christine S.
Rating: 1 out of 5
following a purchase from 09/08/2022
The device ordered ruby is indicated 48 watts on the site or the device received is only 26 watts, the varnish does not dry properly and it remains dull. Very disappointed. Moreover there is no phone number on the site to contact you.
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Chantal N.
Rating: 2 out of 5
following a purchase from 09/08/2022
The polish I bought doesn't dry, I put it under the lamp 10 times and it doesn't help.
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lory B.
Rating: 1 out of 5
following a purchase from 08/08/2022
From the first use my sander broke down I am really unhappy 😞
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Amandine D.
Rating: 1 out of 5
following a purchase from 08/08/2022
I ordered products that were not at all the same color as on the site. The other products are of poor quality. To send back from France, you have to pay 10€ of shipping costs (at the buyer's expense), and the after sales service is non-existent, no answer, no follow-up. The 14 days deadline to send back the products is exceeded and I still have no news from the after sales service, I will never be able to be refunded
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Rynkova I.
Rating: 1 out of 5
following a purchase from 07/08/2022
The base is very liquid, which makes it difficult to work with. And nude gel polish is just awful. You need about 4-5 coats to make it a solid color.
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Anaïs L.
Rating: 1 out of 5
following a purchase from 31/07/2022
I bought for a hundred euros of products (gel kit + semi-permanent nail polish) the gel is really very average and the capsules difficult to find one that matches your nails. Second chance failed with the semi-permanent after 2 days it comes off. Ladies go your way and do as inform your group of REAL nail technician. I found my happiness elsewhere and my wallet is just as well.
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Pauline A.
Rating: 1 out of 5
following a purchase from 03/08/2022
Very disappointed, package received open. Concerning the varnish it lasted only 3 days (respecting all the steps mentioned on the booklet provided with)...
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Sylwia K.
Rating: 2 out of 5
following a purchase from 04/08/2022
Varnish super liquid so complicated .... and the uv lamp is not very effective ... a little disappointed ....
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Marie M.
Rating: 1 out of 5
following a purchase from 03/08/2022
Disappointed with the products. As for the uv lamp there is no built-in timer and there is a manufacturing defect sometimes it lights up sometimes not.
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marie-line L.
Rating: 1 out of 5
following a purchase from 02/08/2022
I ordered a sander, impossible to change the bits! 10 people came to my help. Nothing to do, we did not want to force, not to damage the device. Since then, I have been promised a refund that I have been waiting for 20 days, I hope I will have it on my account! Very disappointed with your products!
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Adriane G.
Rating: 2 out of 5
following a purchase from 02/08/2022
I am not satisfied with the product. The UV device does not catalyze at all. You have to wait for the air drying... too bad !!!
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Mélanie R.
Rating: 2 out of 5
following a purchase from 25/07/2022
Very good in quality of price but the holding is not top on the nail
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