Customer reviews of Méanail Paris

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9,1 /10
Overall rating: 9,1 out of 10
Based on 9 071 published reviews

Summary of reviews

The online store Méanail Paris is praised for its exceptional product quality, with numerous reviews highlighting the effectiveness and durability of items such as the nail drill and various varnishes. Customers express satisfaction with their purchases, often noting the attractive colors and ease of use of the products. Delivery is frequently recognized as efficient, with many orders arriving quickly and in good condition, even during peak times like the Christmas season.

Reviews 1 and 2 stars

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lydia S.
Rating: 2 out of 5
following a purchase from 26/07/2022
Fast delivery but unfortunately I am very disappointed with the quality, the varnish does not even last more than 3 days although I followed the instructions.
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Virginie D.
Rating: 1 out of 5
following a purchase from 24/07/2022
I ordered a semi permanent varnish color coral but I received a peel off. You told me that it was in accordance with my order but on the description it was not noted peel off and the shape of the bottle is not the same. So I am not satisfied.
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Fatima S.
Rating: 2 out of 5
following a purchase from 21/07/2022
The color does not dry at any time, 60 seconds, 80, 90, 120 seconds...
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Wafaa B.
Rating: 1 out of 5
following a purchase from 20/07/2022
I ordered a kit from Meanails in order to make my semi permanent home. I didn't like the result at all, the varnish flakes off after a few days and the machine intermittently breaks down. The customer service is not at all attentive, because I had expressed the desire to return the items but they copied and pasted a text (also present on the site) to tell me that any opened product could not be returned, knowing that I had used the kit for a first manicure, I could not return it. I don't recommend this brand at all, I prefer to go for products that are a bit more expensive but more qualitative and that respect the promises of a semi-permanent that doesn't flake after a few days.
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FRANCINE R.
Rating: 1 out of 5
following a purchase from 20/07/2022
very disappointed!!! my order was simply forgotten! it's when I called a week later that I was informed of a problem, otherwise no news from you .... experience not to be repeated
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Lydie M.
Rating: 2 out of 5
following a purchase from 18/07/2022
I was really disappointed, I didn't expect to have great quality for the price but a minimum. The colors are beautiful all and simple to use, but it does not hold. I followed everything to the letter and the next day 3 nails already gone...
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ANA MARIA L.
Rating: 1 out of 5
following a purchase from 16/07/2022
The package never arrives.
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Amandine L.
Rating: 2 out of 5
following a purchase from 17/07/2022
The application didn't even last 1 week, the varnish comes off. I am disappointed for the price I put in.
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Bernard N.
Rating: 1 out of 5
following a purchase from 17/07/2022
The peel of does not work and completely damaged my nail because I had to sand to remove the varnish. And the customer service refuses to return products. To flee
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Patricia B.
Rating: 2 out of 5
following a purchase from 14/07/2022
My package was opened and looted. Delivery I am missing all the products. I am waiting to see what meanail will do. I can't say anything more at this time.
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Sylvie B.
Rating: 1 out of 5
following a purchase from 14/07/2022
I find it rather excessive as a price, especially having received a defective lamp and apparently there is neither refund nor return of the defective item. Really disappointing.
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Magalie V.
Rating: 2 out of 5
following a purchase from 13/07/2022
Package arrived half empty Varnish with little coverage
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Cynthia G.
Rating: 1 out of 5
following a purchase from 07/07/2022
Very nice colors. Unfortunately I had an allergic reaction, a big attack of hives on my hands that lasted 1 week. And I have an eyelid that swelled for 2 days. All this because of the composition with the substance HEMA after research known to create allergic reactions and which according to European standards must be deleted from the compositions.
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Stéphanie P.
Rating: 2 out of 5
following a purchase from 04/07/2022
Hello, We disappointed for our first order!!! The top vota 2 in 1 received... but impossible to use the brush (hairy) is hard as concrete!!! And on the varnish received ... two when used makes scales, skin, pieces ... on the nail! Horrible result ... But there must have been a problem with these products ... We tried an order by site by facilitating ... We saw, try and disappointed ... Nothing like going to the store ... Good day ..,
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Camille T.
Rating: 2 out of 5
following a purchase from 02/07/2022
Good reception of the package and the shipping times are satisfactory. I am very disappointed with the quality of the nail polish, it's not my first semi permanent nail polish from Meanail but I find that the quality has dropped significantly ... it's a shame
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Sophie A.
Rating: 1 out of 5
following a purchase from 03/07/2022
Product received not in conformity with the order The bases and top coat solidify after 2 uses
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Sophie D.
Rating: 1 out of 5
following a purchase from 02/07/2022
Button II doesn't work and the varnish slips off before you even put your fingers in the catalyst.
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nicole P.
Rating: 1 out of 5
following a purchase from 30/06/2022
not received my package relationship with the post office waiting my package is being prepared, this is not serious thank you
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Audrey S.
Rating: 1 out of 5
following a purchase from 30/06/2022
Disappointed, UV lamp burned at first use, not even 30 seconds. Varnished burgundy, pink ..... Very chemical products
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Margaux B.
Rating: 1 out of 5
following a purchase from 28/06/2022
Very disappointed. I order a light yellow varnish and I receive a dark yellow varnish that is not at all the same color nor the same bottle as on the ad. And when I contact the customer service, they tell me that the resolution of my phone must change the color.
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Justine H.
Rating: 2 out of 5
following a purchase from 27/06/2022
Disappointed, I tried 3 colors and for the 3, it takes 6 layers to not be transparent.
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Nathalie R.
Rating: 2 out of 5
following a purchase from 26/06/2022
The varnish is not of good quality, it comes off after a week despite following the application protocol. I do not recommend.
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Cristina P.
Rating: 1 out of 5
following a purchase from 24/06/2022
Some colorful semipermanent nail polishes do not have good application and adequate coverage (lines remain), despite the fact that I used only méanail Paris products (primer, base, topcoat) and respected the setting times. Poor quality, despite the fairly high price.
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Laura C.
Rating: 1 out of 5
following a purchase from 16/06/2022
I thought it would last much longer, but instead after three days it already gives away
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dalila
Rating: 2 out of 5
Nothing to say about the site, except that the products do not meet the promises announced
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magali
Rating: 1 out of 5
Despite the strict respect of the protocol does not "peel". Or rather, it does, but by taking on a full layer of longle. My nails are massacred, I am obliged to follow a repairing treatment and cannot put anything on them for several weeks
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Response from Méanail Paris
Dear Magali,Is it really the drop off you are talking about? Very nice day,Inès - Méanail Paris
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Lola
Rating: 2 out of 5
After ordering a complete kit for semi-permanent manicure I am disappointed ... Unfortunately the nail polish does not hold ... I have to follow exactly all the steps that are very well explained my break of nail polish does not last more than 2 days ... perhaps the fault of the base + top coat ... Which is a pity because the colors are very beautiful and the material very complete ...
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Response from Méanail Paris
Dear Lola,We are very sorry to hear about your disappointment with our products.could you please send us an email mentioning the problem via customer service? As soon as we receive your message, we will do our best to offer you a better experience! Very nice day,Inès - Méanail Paris
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Constance
Rating: 1 out of 5
Very bad quality only holds 2 days to penne without that its secaille very disappointed
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Response from Méanail Paris
Dear Constance,Concerning the holding of the varnish, can you give us more details about the steps carried out for the application of the varnish? Indeed, to guarantee an optimal holding of the semi-permanent varnish, it is essential to respect the recommended application techniques.Very nice day,Ines - Méanail Paris
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Fanny
Rating: 1 out of 5
The varnish does not last a single day
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Response from Méanail Paris
Dear Fanny,Concerning the holding of the varnish, can you give us more details about the steps carried out for the application of the varnish? Indeed, to guarantee an optimal holding of the semi-permanent varnish, it is essential to respect the recommended application techniques.Very nice day,Ines - Méanail Paris
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Sandrine
Rating: 2 out of 5
Basically I was very satisfied with the website and the speed of delivery but I am very disappointed with my package the sander does not work and it is impossible to change the tips and yet I am a professional
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Response from Méanail Paris
Dear Sandrine,Can you send us an email mentioning the problem with the sander with a video via our after sales service? As soon as we receive your message, we will do our best to offer you a better experience! Very nice day,Inès - Méanail Paris
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Eloise
Rating: 2 out of 5
The machine does not dry at all the semi-permanent varnishes delivered with
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Response from Méanail Paris
Dear Eloise,Could you please send us an email mentioning the problem via customer service? As soon as we receive your message, we will do our best to offer you a better experience! Very nice day,Inès - Méanail Paris
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Cynthia
Rating: 2 out of 5
The site itself is good, fast deliveryNow I am not satisfied with the products, I put the varnish 2 days after all that dried out !!!! I thought that I had not done correctly since it was my first, then I redid, but the same 3 days after the varnish does not hold, I can even remove it with my fingers without product. !!!! So I am disappointed
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Response from Méanail Paris
Dear Cynthia,We would be interested to know more about the way you apply the semi-permanent.our priority is the satisfaction of our customers, so we look forward to your feedback.very nice day,Ines - Méanail Paris
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Aurelie
Rating: 1 out of 5
The semi permanent only lasted 2 days.
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Response from Méanail Paris
Dear Aurélie,Concerning the holding of the varnish, can you give us more details about the steps carried out for the application of the varnish? Indeed, to guarantee an optimal holding of the semi-permanent varnish, it is essential to respect the recommended application techniques.Good day,Ines - Méanail Paris
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Manuella
Rating: 1 out of 5
Very disappointed. Allergic to the products. I absolutely do not recommend!
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Response from Méanail Paris
Dear Manuella,We are sorry for this misunderstanding. As said during our exchanges via our after-sales service, we advised you to see a doctor in order to do allergy tests to know if it is really an allergy due to one of our components. Since you have not done any tests to verify your intuitions, our organic cuticle oil is not the final solution to the problem, it is a small gift to soothe your irritation while waiting for the test results. We are listening to you and we are here to help you.Very nice day,Ines - Méanail Paris
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Kmy
Rating: 1 out of 5
3rd order from meanail. 2nd time the product arrived having leaked. The packaging and product were intact and not broken but the bottle of cuticle oil was broken and spilled all over the package. However I continue to recommend this site with great products and just 2 bad lucks concerning the orders. The site is serious, the service is present and efficient
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Response from Méanail Paris
Hello,Thank you for your trust and for taking the time to share your experience with us.very nice day,Ines - Méanail Paris
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Diane
Rating: 1 out of 5
Poor quality product
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Response from Méanail Paris
Dear Diane,Concerning our products, we are listening to you to understand what was not satisfactory in your experience with Méanail and bring you all our expertise.Very nice day,Inès - Méanail Paris
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Alisson
Rating: 1 out of 5
Very disappointed. I'm used to doing semi-permanent. I saw an ad and wanted to test. First application for December 24, the varnish chipped at the end of the nails with the first dishes of the evening. I tried a second application for the 31st, it's now the 2nd of january, my nail is starting to go...I won't recommend it. Too bad because the colors of the varnishes are really beautiful.
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Response from Méanail Paris
Dear Alisson,Could you please send us an email mentioning the problem via customer service? As soon as we receive your message, we will do our best to offer you a better experience! Very nice day,Inès - Méanail Paris
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thomas
Rating: 1 out of 5
No customer service
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Response from Méanail Paris
Dear Thomas,Concerning our customer service, we are listening to you to understand what was not satisfactory in your experience with Méanail.Very nice day,Ines - Méanail Paris
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Romain
Rating: 2 out of 5
Very disappointed because even if I follow the instructions and tutorials carefully, the varnish does not hold at all. The test was renewed (no spillage, cleaning, drying, etc.) but nothing to do it does not hold more than 2 days.
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Response from Méanail Paris
Dear Romain,We are very sorry to hear about your disappointment with our products.could you please send us an email mentioning the problem via customer service? As soon as we receive your message, we will do our best to offer you a better experience! Very nice day,Inès - Méanail Paris
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Do
Rating: 2 out of 5
Order not received because "not in stock" so replaced but no commercial gesture
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Response from Méanail Paris
Hello,Can you send us an email mentioning the problem via customer service? As soon as we receive your message, we will do our best to offer you a better experience! Very nice day,Inès - Méanail Paris