The online store Méanail Paris is praised for its exceptional product quality, with numerous reviews highlighting the effectiveness and durability of items such as the nail drill and various varnishes. Customers express satisfaction with their purchases, often noting the attractive colors and ease of use of the products. Delivery is frequently recognized as efficient, with many orders arriving quickly and in good condition, even during peak times like the Christmas season.
Didn't give me any info due to stock out and I didn't want another model.
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Response from Méanail Paris
Dear Laure,Can you send us an email mentioning the problem via customer service? As soon as we receive your message, we will do our best to offer you a better experience! Very nice day,Inès - Méanail Paris
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Andrée
Rating: 2 out of 5
package arrived crushed and punctured. elements in a mess in the box.
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Response from Méanail Paris
Hello,Can you send us an email mentioning the problem via customer service? As soon as we receive your message, we will do our best to offer you a better experience! Very nice day,Inès - Méanail Paris
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Janna
Rating: 2 out of 5
Does not last long
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Response from Méanail Paris
Hello,Could you please tell us more about the steps involved in the application of the varnish? Indeed, to guarantee an optimal hold of the semi-permanent varnish, it is essential to respect the recommended application techniques. We remain at your disposal if needed.Very nice day,Ines - Méanail Paris
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Saly
Rating: 2 out of 5
I don't like the lamp, it doesn't heat up enough and the varnish comes off after two days
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Response from Méanail Paris
Hello,We are sorry to hear about your disappointment with our products.could you please send us an email mentioning the problem with the lamp via our customer service? As soon as we receive your message, we will do our best to offer you a better experience! Very nice day,Inès - Méanail Paris
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Justine
Rating: 1 out of 5
Sander that doesn't work anymore. Despite the negative reviews I thought it was a joke... what a joke! I don't recommend it. Died after 3 uses.
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Response from Méanail Paris
Dear Justine,Can you send us an email mentioning the problem with the sander with a video via our after sales service? As soon as we receive your message, we will do our best to offer you a better experience! Very nice day,Inès - Méanail Paris
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Nathalie
Rating: 2 out of 5
difficulty to reach you and what do you propose to me following the mail sent and the broken products, I wait with impatience because I need urgently the top coat
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Response from Méanail Paris
Dear Nathalie,After checking on our side on our SAV, we have answered your email today at 14:50 confirming the preparation of your package, it will be shipped tomorrow and will be delivered to the relay point chosen.We remain at your disposal if necessary.Very nice day,Ines - Méanail Paris
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Julie
Rating: 2 out of 5
Hello, not happy with the Sphere kit because the varnishes are of very poor quality because they do not hold more than a traditional varnish.the machine on the other hand is very good.
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Response from Méanail Paris
Dear Julie,I am sorry to hear that you are disappointed by our products.can you give us more details about your application steps? Very nice day,Inès - Méanail Paris
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Emma
Rating: 2 out of 5
The varnishes do not hold well, the result does not look like a semi-permanent varnish at all. Very disappointed with this purchase
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Response from Méanail Paris
Dear Emma,Concerning our products, we are listening to you to understand what was not satisfactory in your experience with Méanail and bring you all our expertise.Very nice day,Inès - Méanail Paris
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Jessica
Rating: 2 out of 5
The peel off varnish does not work as it should
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Response from Méanail Paris
Dear Jessica,Concerning our Peel Off range, we are listening to you to understand what was not satisfactory in your experience with Méanail and bring you all our expertise.Very nice day,Inès - Méanail Paris
The colors are very beautiful and the texture is top but the base and the top do not hang the varnish does not hold
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Response from Méanail Paris
Dear Marie,Can you send us an email mentioning the problem via our after sales service? As soon as we receive your message, we will do our best to offer you a better experience! Very nice day,Inès - Méanail Paris
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Camille
Rating: 2 out of 5
Doesn't fit at all...And yes I did follow the necessary steps
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Response from Méanail Paris
Dear Camille, I am sorry to hear that you are disappointed by our products. Did you take care to edge your nail and not to touch the cuticles? Indeed, if the nail polish is put on the cuticles, there is a risk that the nail polish will come off quickly. If you have greasy nails (which often explains why the nail polish does not last as long), put the emphasis on the preparation of your manicure (very important!): Do not hesitate to contact us if you need further advice. We're here to listen to you. Have a great day, Inès - Méanail Paris
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Brigitte
Rating: 1 out of 5
poor product description
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Response from Méanail Paris
Dear Brigitte,Concerning our description of the Cleaner/Remover duo, we are listening to you to understand what was not satisfactory in your experience.Very nice day,Inès - Méanail Paris
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Acheteur vérifié
Rating: 1 out of 5
The varnish does not hold it falls whole shortly after the installation (well done installation) The power supply unit caught fire and no response from the SAV
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Response from Méanail Paris
Hello,Concerning the nail polish, can you give us more details about the steps taken for the application of the nail polish?moreover, after checking on our side, we have not received any message from you. Please tell us how you got in touch with us... We will of course do what is necessary for you and we will contact you immediately by email... Very nice day,Ines - Méanail Paris
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Emma
Rating: 2 out of 5
First purchase at Méanail. I took 6 colors. The colors are not opaque, I have to put at least 3-4 couples of colors. This means that the semi permanent doesn't hold up as well. The tools are still good, except the adhesives for the French, it does not stick enough, the varnish goes under the adhesive Very disappointed
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Response from Méanail Paris
Dear Emma,We are sorry to hear that our varnishes disappointed you.Concerning the opacity, before using our varnishes, you have to shake the bottle well in order to mix the pigments and to find a nice opacity.I thank you for sharing your remarks with our teams.Very nice day,Inès - Méanail Paris
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ÉMILIE
Rating: 1 out of 5
A lot of choices but not satisfactory products.
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Response from Méanail Paris
Dear Emilie, Can you please give us more details about your comment? Is it a problem with the outfit, the choice of colors in the kit or another problem? Our customer service is at your disposal to give you advice. Very nice day,Inès - Méanail Paris
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Aliona
Rating: 1 out of 5
The order arrived at the right time, all the products were in order, but I was not very happy with the top coat product, it is very liquid, you have to put two coats of primer to be good as a base.
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Response from Méanail Paris
Hello,Thank you for sharing your comments with us,which will be shared with our teams.very nice day,Inès - Méanail Paris
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Virginie
Rating: 2 out of 5
The navigation always defaults to the large bottles. To find the small ones, you really have to search. But the big ones get damaged. Hence the interest of the small bottles.
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Response from Méanail Paris
Dear Virginie,Thank you for sharing your comments with us, which will be shared with our teams.very nice day,Inès - Méanail Paris
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Kalie
Rating: 1 out of 5
After testing the polygel refills I am extremely disappointed with the quality of your products! The gel that breaks in the space of a few minutes I find it unacceptable especially when we see the price of your products, a refund could especially be the solution, shameful to sell products and ask the influencers in make the promotion!
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Response from Méanail Paris
Hello,We are very sorry to hear about your disappointment with our Polygel.first of all, can you give us more details about the steps taken to apply the gel?very nice day,Inès - Méanail Paris
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Marine
Rating: 2 out of 5
I must be objective in saying that all products were purchased on meanail ... and my polish is gone the next day after only one night.
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Response from Méanail Paris
Dear Marine,Concerning the hold of the varnish, can you give us more details about the steps carried out for the application of the varnish? Indeed, to guarantee an optimal hold of the semi-permanent varnish, it is essential to respect the recommended application techniques. Very nice day,Inès - Méanail Paris
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Claire
Rating: 1 out of 5
I tried to contact you several times because I had a problem with the sander after only 2 uses, no answer! 50 of put in the air very disappointed ...
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Response from Méanail Paris
Dear Claire,We are sorry. Can you please tell us how you contacted us the first time? Very nice day,Inès - Méanail Paris
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Veronique
Rating: 2 out of 5
Disappointed by this article
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Response from Méanail Paris
Dear Veronique,Concerning our products, we are listening to you to understand what was not satisfactory in your experience with Méanail and bring you all our expertise.Very nice day,Inès - Méanail Paris
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Alienor
Rating: 1 out of 5
At the time of removing the nail polish I proceeded as expected with hot water to soak my nails in five minutes and then removing part of the nail polish by pulling. Contrary to what was announced I damaged my nails and I did not keep the nail polish that I will buy results.
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Response from Méanail Paris
Hello,To apply the nail polish, we recommend that you lightly sand your nails to remove the layer of Twin Coat, then bathe your hands for 5 minutes in warm water. With the help of the steel cuticle pusher, gently remove the nail polish by lightly pushing your remaining nail polish residue. Very nice day,Inès - Méanail Paris
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Laura
Rating: 1 out of 5
I was looking for a semi-permanent nail polish kit and decided to order from you after reading the positive reviews. Unfortunately I am very disappointed ... the varnish dries very quickly, the colors have no consistency, they separate as if there were two textures, the color dissolves from the liquid ... no positive result ... Yet I follow the instructions to the letter! A friend of mine also ordered from you and has the same problem as me. I am really sad because the package was a Christmas gift that my family saved up to give me.
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Response from Méanail Paris
Dear Laura,We are sorry to hear about your disappointment with our products, but for a semi-permanent nail polish to last, you need to apply the Primer well and let it dry in the open air. For the Base Coat, take care not to touch the cuticles and tuck it in well. For the application of the color and the Top Coat, follow the same instructions. Not touching the cuticles allows the product to set well on the hair without letting the air or water seep through. Otherwise, the semi-permanent lifts with extreme ease. In addition, tucking in the nail polish is very important because it allows the nail polish to fuse together without drying out after a few days, and we'll be happy to help you if you need us.
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Acheteur vérifié
Rating: 1 out of 5
The opening system for the clamp is defective I can't change the wheel
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Response from Méanail Paris
Dear Christophe,Can you send us an email mentioning the problem with the sander with a picture via our after sales service? As soon as we receive your message, we will do our best to offer you a better experience! Very nice day,Inès - Méanail Paris
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Acheteur vérifié
Rating: 1 out of 5
Incomplete order...
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Response from Méanail Paris
Hello,We are very sorry,can you send us an email and tell us about the problem via our after sales service? As soon as we receive your message, we will do our best to offer you a better experience! Very nice day,Inès - Méanail Paris
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Acheteur vérifié
Rating: 1 out of 5
Very dissatisfied, no follow-up of delivery, invalid phone very long to answer with a forgetfulness of order not serious enough for my taste and I will not recommend it is on.
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Response from Méanail Paris
Dear Christiane,We are sincerely sorry to hear about your dissatisfaction.we can contact you by phone to discuss it with you. Are you available during the day? Very nice day,Inès - Méanail Paris
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Acheteur vérifié
Rating: 1 out of 5
I never received my package!
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Response from Méanail Paris
Hello, We are sorry to hear this. Can you please give us your order number? We will check it out. Very nice day,Inès - Méanail Paris
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Acheteur vérifié
Rating: 2 out of 5
The nails don't last long, I had to redo 3 nails the day after my application :/ I hope it will last better when I have gained experience in applying the gel
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Response from Méanail Paris
Dear Cassandra,We would be interested to know more about how you install the Polygel as all the steps are very important.our priority is the satisfaction of our customers, that's why we are looking forward to your feedback. Very nice day,Inès - Méanail Paris
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Acheteur vérifié
Rating: 2 out of 5
disappointed by the color of the varnish disappointed by the answers of your soap
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Response from Méanail Paris
Dear Pascale, I am sorry to hear that you are disappointed by our varnishes. We can contact you by phone to discuss this with you. Are you available during the day? Very nice day,Inès - Méanail Paris
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Acheteur vérifié
Rating: 1 out of 5
Very long shipping time... It takes 1 month to receive the order
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Acheteur vérifié
Rating: 2 out of 5
The site is very good and makes you want to buy. The package was received quickly, but the after-sales service is terrible (no answers to emails asking about the functioning of the products).
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Response from Méanail Paris
Dear Céline,After checking with us, we have not received any message from you. Can you please tell us how you contacted us? Very nice day,Ines - Méanail Paris
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Acheteur vérifié
Rating: 2 out of 5
Poor quality products. In spite of a good preparation of the nail, the varnish flakes the next day
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Response from Méanail Paris
Dear Cindy,For a semi-permanent nail polish to last long, you must apply the Primer well and let it dry in the open air. For the Base Coat, take care not to touch the cuticles and tuck it in well. For the application of the color and the Top Coat, follow the same instructions. Not touching the cuticles allows the product to set well on the hair without letting the air or water seep through. Otherwise, the semi-permanent lifts with extreme ease. In addition, tucking in the longle is very important because this passage allows you to weld everything together without your nail polish drying out after a few days.very nice day,Inès - Méanail Paris
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Acheteur vérifié
Rating: 1 out of 5
impossible to apply the varnish correctly because it makes traces I am really not happy
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Response from Méanail Paris
Dear Stéphanie,We would be interested to know more about how you apply the semi-permanent because all the steps are very important.our priority is the satisfaction of our customers, that's why we are waiting for your feedback with impatience.very nice day,Ines - Méanail Paris
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Acheteur vérifié
Rating: 2 out of 5
varnish that does not last more than 3 days despite following the advice to the letter for a successful manicure ... extremely disappointed with the product
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Response from Méanail Paris
Dear Cassilde, Thank you for your message. I am sorry to hear that you are disappointed by our products. Did you take care to edge your nail and not to touch the cuticles? Indeed, if the nail polish is put on the cuticles, there is a risk that the nail polish will come off quickly. If you have greasy nails (which often explains why the nail polish does not last as long), put the emphasis on the preparation of your manicure (very important!): If you have greasy nails (which is often the reason why the nail polish doesn't last as long), focus on the preparation of your manicure (very important!): polish your nails well and apply a coat of primer. We're here to listen to you! Very nice day,Inès - Méanail Paris
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Acheteur vérifié
Rating: 2 out of 5
My order was cancelled without any justification
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Response from Méanail Paris
Dear Laura,We apologize for the problem with the preparation of your order, which had to be cancelled because the Summer Vibe box was out of stock. We have therefore proceeded to refund your order. Very nice day,Inès - Méanail Paris
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Acheteur vérifié
Rating: 2 out of 5
The order arrived within the time limit and the alarm did not work well Liverni do not hold
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Response from Méanail Paris
Dear Romane,Can you send us an email mentioning the problem with the lamp via the after sales service? As soon as we receive your message, we will do our best to offer you a better experience! Concerning the hold of the varnish, we would be interested to know more about the way you apply the semi-permanent because all the steps are essential.our priority is the satisfaction of our customers, that's why we are waiting for your feedback with impatience.very nice day,Ines - Méanail Paris
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Acheteur vérifié
Rating: 1 out of 5
Thank you for specifying that it is a semi-permanent varnish
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Response from Méanail Paris
Dear Marianne,We are sorry to hear that you are not satisfied with your purchase. However, you should know that our brand Méanail Paris is specialized in Vegan and Cruelty Free semi-permanent nail polishes, certified by PETA.
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Acheteur vérifié
Rating: 1 out of 5
Blasé ! !!!! there are only 3 leds out of 4 in the machine ? the timer broke during the first use. ..I'm the kind of person who tears the box and the papers directly. ..I don't even want to fight for a refund, but it wouldn't be too much to send me another one...otherwise goodbye ??????
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Response from Méanail Paris
Dear Laura,Can you send us an email mentioning the problem of the lamp with a video via our after sales service? As soon as we receive your message, we will do our best to offer you a better experience! In the expectation of a new contact with you, I wish you a very nice day.Ines - Méanail Paris
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Acheteur vérifié
Rating: 1 out of 5
Hello, I'm happy that there is the possibility to express myself because I sent 2 mails on the website and 1 on Facebook... Never any answer! I have one of the varnish that had the cap broken, the varnish spilled in the package, and everything was "
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