Customer reviews of Méanail Paris

Dear Valerie, We can contact you by phone to discuss it with you. Are you available during the day? Very nice day,Inès - Méanail Paris

Dear Emma,We are surprised by your comment because we have many positive feedbacks about our varnishes and their outfits from our customers.we would be interested to know more about the way you apply the semi-permanent because all the steps are essential.our priority is the satisfaction of our customers, so we look forward to your feedback.very nice day,Ines - Méanail Paris

Dear Noémie,For a semi-permanent nail polish to last long, you have to apply the Primer well and let it dry in the open air. For the Base Coat, take care not to touch the cuticles and tuck it in well. For the application of the color and the Top Coat, follow the same instructions. Not touching the cuticles allows the product to set well on the hair without letting the air or water seep through. Otherwise, the semi-permanent lifts with extreme ease. In addition, tucking in the longle is very important because it allows the whole thing to be welded together without your nail polish drying out after a few days.about the lamp, we can contact you by phone to discuss it with you. Are you available during the day? Very nice day,Ines - Méanail Paris

Dear Alexandra,Concerning our products, we are listening to you to understand what was not satisfactory in your experience with Méanail and bring you all our expertise.Very nice day,Inès - Méanail Paris

Dear Marie-Emilie,We are sorry to hear that our semi-permanent nail polishes are registered on the European cosmetics portal and comply with the strictest European standards. Nevertheless, you are probably allergic to one of the components as it can be the case with other products in contact with your skin.do not hesitate to come back to us if you have any other questions about our nail polishes.very nice day,Inès - Méanail Paris

Dear Aurélie,All our lamps are checked twice before shipment by our logistic department and guaranteed for 2 years.we can contact you by phone to discuss it with you. Are you available during the day? Very nice day,Inès - Méanail Paris

Dear Charlene, After checking on our side, we have not received any message from you. Can you please tell us how you contacted us? As for our after-sales service, it is available from Monday to Friday from 9:00 am to 6:00 pm by phone and every day by email. We look forward to hearing from you. Have a nice day,Ines - Méanail Paris

Dear Sarah,We apologize for the problem with the preparation of your order and after checking on our side, we have not received any message from you. Please tell us how you contacted us and our service department is available from Monday to Friday from 9:00 am to 6:00 pm by phone and every day by e-mail. We look forward to hearing from you again and wish you a very nice day.Inès - Méanail Paris

Dear Angelique,We are surprised by your comment because we have many positive feedbacks about our nail polishes and their wear from our customers.We would be interested to know more about the way you apply the semi-permanent nail polish because all the steps are very important.Also, if you applied your nail polish over your cuticles, your nails may be more sensitive to heat.As for the drying of the semi-permanent nail polish, did you degrease the last layer (normally the Top Coat layer) with a cleaner? The cleaner allows you to remove the little oily layer that gives the impression that the nail polish is not dry.our priority is the satisfaction of our customers, that's why we are waiting for your feedback with impatience.very nice day,Inès - Méanail Paris

Dear Manon,We are sorry to hear that you were disappointed with our varnishes.All of our lamps are double-checked before shipping by our logistics department and are guaranteed for 2 years.We can contact you by phone to discuss this with you. Are you available tomorrow? Would you like us to send you a new lamp to see if this phenomenon occurs again? Very nice day,Ines - Méanail Paris

Dear Delphine,We are sorry to hear that you have received your scratched products. We will pass on your comments and hope to keep your confidence. We can contact you by phone to discuss this with you. Are you available during the day? Very nice day,Ines - Méanail Paris

Dear Chloe,We are sorry to hear that you were disappointed with our nail polish, we have a lot of positive feedback on our nail polish and there is no causal relationship between the quality of our nail polish and the fact that your nails became soft. We have a lot of positive feedback on our nail polish and there is no causal relationship between the quality of our nail polish and the fact that your nails became soft. Our R&amp team

Dear Ezgi,We are sorry to hear that the color of our nail polish disappointed you. The photos 2 of our product pages were made in real condition by a hand model in order to represent the best rendering of each varnish.Our boxes are composed exclusively of varnish 5ml, we sell however varnishes 15ml to the unit.Our priority is the satisfaction of our customers, that's why we are waiting for your feedback with impatience.Very nice day,Ines - Méanail Paris

Dear Maureen,Thank you for taking the time to share your experience with us. The normal delivery time is 2 to 6 business days, however you placed your order during the holiday season and during the strike period which slowed down the delivery process and thus lengthened its time.However, we will still check the delivery tunnel with Mondial Relay, our partner for France, to understand the delay.Very nice day,Ines - Méanail Paris

Dear Margaux,Thank you for your message. I'm sorry to hear that you are disappointed with our products. Did you take care to edge your nail and not to touch the cuticles? Indeed, if the nail polish is put on the cuticles there is a risk that the nail polish will come off quickly. If you have oily nails (which often explains why the nail polish does not last as long), focus on the preparation of your manicure. Don't hesitate to come back to us if you need any other advice.very nice day,Inès - Méanail Paris

Dear Florence,First of all, we would like to thank you for your comment, the feedback from our customers is extremely important to us and allows us to continuously improve our products.We are sorry to hear that you were disappointed with our polishes, can you please give us more details about your comment? Is it a problem with the hold, the choice of colors in the Ruby kit or another problem? Our customer service is at your disposal to give you advice for a successful application of semi-permanent! Regarding the cleaner and remover wipes, this was a test product on our site because it is more practical than cotton pads that need to be soaked in product. Following the experiences of our customers, we have decided to return to the classic 115 ML bottles of cleaner and remover. I invite you to contact our customer service at [email protected] so that we can send you a bottle of cleaner and remover free of charge. We look forward to hearing from you and wish you a wonderful day! Inès - Méanail Paris

Dear Aline,We apologize for the delivery problem.we will check the delivery tunnel with Mondial Relay, our partner for France, to understand the delay.very nice day,Inès - Méanail Paris

Dear Alicia,We apologize for the delivery problem and hope to keep your confidence.Very nice day,Inès - Méanail Paris

Dear Daniela,We apologize for the delivery problem and we will take your comments into account to improve our services and hope to keep your trust. Very nice day,Ines - Méanail Paris

Dear Alexis,We are sorry to hear that our products have disappointed you.Concerning the hold of the varnish, can you give us more details about the steps performed for the application of the varnish? Indeed, to guarantee an optimal hold of the semi-permanent nail polish, it is essential to respect the recommended application techniques.Concerning the allergenic character of our products, we are quite surprised by your comment given that all our formulas are studied by our laboratories and validated on the European cosmetics portal. We are proud to present "8 free" products. Our products are also manufactured without the addition of BENZOPHENONES or BISPHENOL A which are the most common endocrine disruptors. However, it is unfortunately impossible to offer 100% allergy-free products because they are specific to each individual. Our priority is the satisfaction of our customers, that's why we are waiting for your feedback so that we can find together a suitable solution! Beautiful day,Ines - Méanail Paris

Dear Emma,To ensure an optimal experience with the semi-permanent nail polish Méanail, don't forget to apply our Primer which will help you to increase the adhesion of the nail polish. Then, apply a thin layer of Base Coat, taking care not to overflow on the cuticles and catalyze under the lamp. Apply a thin layer of color and catalyze again under the UV lamp. You can repeat the application of the color a second time, if desired, while catalyzing of course and to finish, apply a thin layer of Top Coat and catalyze as well. Finally, degrease your nails with the Cleaner to remove the greasy film that gives the impression that your nails are not dry.we can contact you by phone to discuss this with you.very nice day,Inès - Méanail Paris

Dear Lea,To ensure an optimal experience with the semi-permanent nail polish Méanail, don't forget to apply our Primer to increase the adhesion of the polish. Then, apply a thin layer of Base Coat, taking care not to overflow on the cuticles and catalyze under the lamp. Apply a thin layer of color and catalyze again under the UV lamp. You can repeat the application of the color a second time, if desired, while catalyzing of course and to finish, apply a thin layer of Top Coat and catalyze as well. Finally, degrease your nails with the Cleaner to remove the greasy film that gives the impression that your nails are not dry. We can contact you by phone to discuss this with you. Are you available during the day? very nice day.ines - meanail paris

Hello Jacqueline,Our young marketing team has chosen to be close to its customers in order to advise them as best as possible. No need to worry about going back to being formal with those who wish to do so, as our driving force is your satisfaction. Sincerely yours, Clara - Méanail

Dear Veronique,We are very surprised by your comment because we have not found any review from you on the Méanail website. We only found a message from you to the customer service complaining about a cancelled order because you tried to take advantage 6 times of a promotional code usable only once per household.we publish absolutely all the reviews we receive, whether they are positive or negative. Our ultimate goal is the satisfaction of our customers. In an effort to be transparent, we have recently chosen to use a trusted third party, Avis Vérifiés, to collect customer reviews.Very nice day,Inès - Méanail Paris

Hi Shania, Before using our varnishes, you have to shake the bottle well in order to mix the pigments and to find a nice opacity. As for the drying of semi-permanent nail polishes, did you degrease the last layer (normally the layer of the Top Coat) with a cleaner? The cleaner allows you to remove the little oily layer that gives the impression that the varnish is not dry. Have a nice day,Clara - Méanail Paris

Dear Camille,To ensure an optimal experience with the semi-permanent nail polish Méanail, don't forget to apply our Primer which will help you to increase the adhesion of the nail polish. Then, apply a thin layer of Base Coat, taking care not to overflow on the cuticles and catalyze under the lamp. Apply a thin layer of color and catalyze again under the UV lamp. You can repeat the application of the color a second time, if desired, while catalyzing of course and to finish, apply a thin layer of Top Coat and catalyze as well. Finally, degrease your nails with the Cleaner to remove the greasy film that gives the impression that your nails are not dry.Regarding the application, the steps are as follows:- Sand the shiny layer of your nails with the polishing block and then soak the cotton pads with Remover and place them on your nails. Clip on the Méanail finger clips so that the cotton pad sticks perfectly to the nail and allows the Remover to penetrate the nail polish layer. Leave it on for 15 minutes - Remove the tweezers and lightly sand your nails with the polishing block to remove any residual nail polish.Little Méanail tip: Remember to moisturize your nails with a cuticle oil, during the weeks you wear a semi-permanent nail polish and after application, to nourish your nails from the inside.Don't hesitate to come back to us for more tips,Very nice day.Ines - Méanail Paris

Dear Amélie,All our polishes are registered on the European cosmetics portal and meet the strictest European standards. Our R&amp team

Dear Melodie,I am sorry to hear that you are not satisfied with your experience on the Méanail website.we have redone all our photos and videos on our website so that they are as realistic as possible. Please don't hesitate to come back to us to discuss it by phone, very nice day.Ines - Méanail Paris

Dear Rayene Imane, We regularly update our visuals so that they are as representative as possible of the real color of our semi-permanent nail polish. The resolution of your screen can also change the shade of your nail polish. We would be delighted to offer you another nail polish that will better meet your expectations. Looking forward to hearing from you, Amélie - Méanail Paris