Customer reviews of Méanail Paris

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9,1 /10
Overall rating: 9,1 out of 10
Based on 9 071 published reviews

Summary of reviews

The online store Méanail Paris is praised for its exceptional product quality, with numerous reviews highlighting the effectiveness and durability of items such as the nail drill and various varnishes. Customers express satisfaction with their purchases, often noting the attractive colors and ease of use of the products. Delivery is frequently recognized as efficient, with many orders arriving quickly and in good condition, even during peak times like the Christmas season.

Reviews 1 and 2 stars

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bodin V.
Rating: 1 out of 5
following a purchase from 01/11/2023
The varnishes I ordered are very thick and therefore difficult to apply. I am disappointed
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Anne laure C.
Rating: 2 out of 5
following a purchase from 28/10/2023
Nice set for semi-permanent. On the other hand it was indicated that it was a led lamp and to my great surprise when I received the lamp it was indicated everywhere UV/led. Despite contacting the service department for a return, they said it was just a labelling error and only offered me a promotional code of -10% for 1 month...
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Patricia T.
Rating: 1 out of 5
following a purchase from 26/10/2023
I had understood that they were vegan products. So I developed an allergy, unlike the ODASS varnishes.
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ELEONORA B.
Rating: 2 out of 5
following a purchase from 24/10/2023
Unfortunately, I was not happy with them. I purchased the kit of reds but the colors come out desaturated and some very similar to each other. I also found it quite difficult to remove despite being a peel off. I found myself using the file
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sabrina F.
Rating: 2 out of 5
following a purchase from 19/10/2023
The color is beautiful but both the color and the base/top remain sticky even after several passes under the lamp. Also, removal is not at all as quick and easy as advertised
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Aurélie M.
Rating: 1 out of 5
following a purchase from 19/10/2023
Not satisfied with the product ordered
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MARIA DOLORES P.
Rating: 1 out of 5
following a purchase from 17/10/2023
The order did not arrive. I don't know where it is and I can't find a way to get it back.
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CLAUDIA P.
Rating: 1 out of 5
following a purchase from 17/10/2023
package never arrived non-refunded
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Orianne M.
Rating: 1 out of 5
following a purchase from 17/10/2023
The colors of the varnishes do not correspond at all to those displayed on the site.
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Alexandra P.
Rating: 2 out of 5
following a purchase from 17/10/2023
The colors are beautiful but they don't hold up in my home, too bad.
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Marie U.
Rating: 1 out of 5
following a purchase from 16/10/2023
Does not keep its promises. I followed the instructions to the letter and the varnishes didn't even last a week. Disappointed and do not recommend
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Justine G.
Rating: 2 out of 5
following a purchase from 15/10/2023
Poor quality product that doesn't hold up
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Michael M.
Rating: 1 out of 5
following a purchase from 15/10/2023
Choice on the site and many positive reviews except that the equipment was defective after 10 minutes of use. It was a birthday present, the person was very disappointed and the SAV exchange has not yet been carried out. I therefore have mixed feelings about the quality of the goods sold.
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Andrea G.
Rating: 2 out of 5
following a purchase from 15/10/2023
Non-conforming colors
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Veronica R.
Rating: 2 out of 5
following a purchase from 10/10/2023
Order never arrived
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Federico P.
Rating: 1 out of 5
following a purchase from 12/10/2023
Semi-permanent does not last
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Maélie Z.
Rating: 1 out of 5
following a purchase from 11/10/2023
The machine doesn't work...
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Giovanna R.
Rating: 1 out of 5
following a purchase from 30/08/2023
The oven is no good the products I used them do not dry disappointed
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Caroline G.
Rating: 1 out of 5
following a purchase from 06/10/2023
Products whose description did not correspond to what was advertised. These were Peel off nail polishes that were supposed to be removed without acetone, simply by soaking the nails in hot water for a few minutes. Nothing came off. I had to grate my nails... Very disappointed.
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Laura W.
Rating: 1 out of 5
following a purchase from 30/09/2023
Delivery time was super fast but unfortunately the nail polish doesn't stay on for more than a day and falls right off. Too bad!
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Manon P.
Rating: 2 out of 5
following a purchase from 02/10/2023
The product doesn't work like the videos demonstrating its effectiveness.
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Delphine P.
Rating: 1 out of 5
following a purchase from 17/09/2023
3rd use of the UV lamp and it snaps right in the middle of my manicure. I'm extremely disappointed. I'm going to contact the after-sales service in the hope that they'll make a gesture.
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Stéphanie C.
Rating: 1 out of 5
following a purchase from 29/09/2023
Very poor product hold, despite several attempts the varnish flakes and peels off in 3-4 days. A pity because the kit is very complete and the varnish colors are very beautiful.
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Priscillia C.
Rating: 1 out of 5
following a purchase from 24/09/2023
This is the 1st time I've ordered and unfortunately I never received my parcel. Good reactivity from SAP, waiting for the return.
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Response from Méanail Paris
Guten Tag,
Wir entschuldigen uns vielmals für diese Unannehmlichkeit.
Wir lassen unsere Lieferungen von externen Spediteuren durchführen und es tut uns leid, dass dieses Problem bei Ihrer Bestellung aufgetreten ist.
Wir haben Sie per E-Mail kontaktiert, um das Problem zu lösen.

Mit freundlichen Grüßen,
Emma vom MÉANAIL-Team
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Livia F.
Rating: 1 out of 5
following a purchase from 03/09/2023
the stove does not catalyze and the glaze is very firm, not slipping.
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Luisa R.
Rating: 1 out of 5
following a purchase from 05/09/2023
I never received the package due to a zip code error and have not received a refund or solution.
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RITA M.
Rating: 1 out of 5
following a purchase from 17/09/2023
The parcel ear arrived late and was reportedly stuck in France at the sorting center. In addition, it was inconvenient to have to pick it up in person instead of receiving it at home
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Joelle T.
Rating: 1 out of 5
following a purchase from 12/09/2023
I had to order some products, but to my great surprise I didn't receive the products I had ordered, but batches of products that I already had at home. I tried to contact customer service. But they wouldn't listen. I asked for a coupon so that I could return the package and recommend what I wanted. It was only when I showed my dissatisfaction that I was offered to recommend with a 2-day promo code, which looks like I'm collecting the money so I can order right away! I'd already spent more than 30 euros on a product I didn't want, but I couldn't see myself spending the same amount again, especially as the charges are so expensive! And the one star I put is because we have to!
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Manon R.
Rating: 2 out of 5
following a purchase from 13/09/2023
Average rendering and not so easy to remove.
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Amelie C.
Rating: 1 out of 5
following a purchase from 11/09/2023
Paste varnish and kit to remove the varnish not solid I would not recommend It was for a gift really disappointed
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Barbara V.
Rating: 1 out of 5
following a purchase from 05/09/2023
Despite the claim that there are no substances in it that cause an allergic reaction, I still had a mega allergic reaction. The sheets are hanging on my fingers. So a waste of money.
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Gema V.
Rating: 1 out of 5
following a purchase from 01/09/2023
The order was neatly in the box and I am very satisfied with the priduct.
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Roberta T.
Rating: 1 out of 5
following a purchase from 31/08/2023
The package I received was missing items that were supposed to be included in the description.
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Agnes B.
Rating: 1 out of 5
following a purchase from 30/08/2023
Unsatisfactory customer service
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Angelique D.
Rating: 1 out of 5
following a purchase from 26/08/2023
Disappointed by the hold of the varnish. It only lasts a week.
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Fiorenza B.
Rating: 1 out of 5
following a purchase from 27/08/2023
Poor purchase. Non-existent peel off effect, despite making several attempts at application and removal. Even letting my hands soak in hot water, the polish did not peel off at all. In the end, I had to scrape off bits of polish, ruining my nails much more than if I had used the remover. Truly a disappointment, and to say that with peel offs from other brands I never had any problems. Customer service just as bad, I wrote to get a refund and received no response. I don't recommend it at all, too bad because the traditional semipermanents of this brand are good, but they would be much more honest if they wrote that the peel off effect is not guaranteed.
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Alessandro D.
Rating: 2 out of 5
following a purchase from 25/08/2023
Order delivered in 13 days and not instead according to the timeframe on the website.
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Monique S.
Rating: 2 out of 5
following a purchase from 24/08/2023
The nail polish dries too quickly, making it soon unusable.
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Virginie S.
Rating: 1 out of 5
following a purchase from 21/08/2023
I would like to receive this order placed on August 21 before I can be satisfied. A commercial gesture would be welcome. It was a gift for a birthday on September 3rd... today is the 11th... ... .... .. .
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Camille L.
Rating: 1 out of 5
following a purchase from 19/08/2023
Very disappointed with the color I don't like it at all
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