The online store Méanail Paris is praised for its exceptional product quality, with numerous reviews highlighting the effectiveness and durability of items such as the nail drill and various varnishes. Customers express satisfaction with their purchases, often noting the attractive colors and ease of use of the products. Delivery is frequently recognized as efficient, with many orders arriving quickly and in good condition, even during peak times like the Christmas season.
difficulty to reach you and what do you propose to me following the mail sent and the broken products, I wait with impatience because I need urgently the top coat
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Response from Méanail Paris
Dear Nathalie,After checking on our side on our SAV, we have answered your email today at 14:50 confirming the preparation of your package, it will be shipped tomorrow and will be delivered to the relay point chosen.We remain at your disposal if necessary.Very nice day,Ines - Méanail Paris
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Dorine
Rating: 3 out of 5
The products are good but I find that there are not many colors to offer and we can not buy the polygel to unity unfortunately it is a pity because the quality of the products are very easy to use for beginners and contrary to the comment that I could read the products hold on the long term when we took the blow of hands at the beginning some took off and it is necessary to take its time to realize the pose!
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Response from Méanail Paris
Hello,Thank you for taking the time to share your beauty experience with us! Very nice day,Inès - Méanail Paris
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Geneviève
Rating: 3 out of 5
Average varnish hold and the sander is very average in quality
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Response from Méanail Paris
Dear Geneviève,Concerning our sander, we are listening to you to understand what was not satisfactory in your experience with it and bring you all our expertise.moreover, can you describe us your steps of installation please? Very beautiful day,Inès - Méanail Paris
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Julie
Rating: 2 out of 5
Hello, not happy with the Sphere kit because the varnishes are of very poor quality because they do not hold more than a traditional varnish.the machine on the other hand is very good.
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Response from Méanail Paris
Dear Julie,I am sorry to hear that you are disappointed by our products.can you give us more details about your application steps? Very nice day,Inès - Méanail Paris
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Emma
Rating: 2 out of 5
The varnishes do not hold well, the result does not look like a semi-permanent varnish at all. Very disappointed with this purchase
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Response from Méanail Paris
Dear Emma,Concerning our products, we are listening to you to understand what was not satisfactory in your experience with Méanail and bring you all our expertise.Very nice day,Inès - Méanail Paris
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Jessica
Rating: 2 out of 5
The peel off varnish does not work as it should
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Response from Méanail Paris
Dear Jessica,Concerning our Peel Off range, we are listening to you to understand what was not satisfactory in your experience with Méanail and bring you all our expertise.Very nice day,Inès - Méanail Paris
The delivery time was reasonable. The navigation on the site went well.
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Response from Méanail Paris
Dear Claire, Thank you for taking the time to share your beauty experience with us.
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Cecile
Rating: 3 out of 5
The cleaner (degreaser) very bad quality, has a smell of solvent very strong smell and removes the shine, not top at all nor the revomer not top at all. Disappointed with these two products
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Response from Méanail Paris
Dear Cécile,Can you send us an email mentioning the problem via the after sales service? As soon as we receive your message, we will do our best to offer you a better experience! Very nice day,Inès - Méanail Paris
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Kilian
Rating: 3 out of 5
The package was shipped far too late
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Response from Méanail Paris
Dear Kilian,We apologize for the delivery problem and we hope to keep your confidence in our services. In addition, we will check the delivery tunnel with Mondial Relay, our partner for France, in order to understand the delay.Very nice day,Ines - Méanail Paris
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Abdelaziz
Rating: 3 out of 5
The product does not satisfy me. Changing the tip is mission impossible.
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Response from Méanail Paris
Hello, did you plug the device into the mains and press the button?
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Marie
Rating: 2 out of 5
The colors are very beautiful and the texture is top but the base and the top do not hang the varnish does not hold
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Response from Méanail Paris
Dear Marie,Can you send us an email mentioning the problem via our after sales service? As soon as we receive your message, we will do our best to offer you a better experience! Very nice day,Inès - Méanail Paris
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léa
Rating: 3 out of 5
For the price the packaging was really damaged the gifts were dirty
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Response from Méanail Paris
Dear Léa,We are sorry to hear that you received your package damaged. We will pass on your comments and hope to keep your trust. Very nice day,Ines - Méanail Paris
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Sylviane
Rating: 3 out of 5
Not quite the desired pink
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Response from Méanail Paris
Dear Sylviane,Can you tell us more about your color choice? We can advise you and help you to choose.Know that we regularly update our visuals so that they are as representative as possible of the real color of our semi-permanent varnishes. But the color rendered on your screen also depends a lot on the resolution of this screen.Very nice day,Ines - Méanail Paris
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Khadidiatou
Rating: 3 out of 5
Fast delivery and well packaged
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Response from Méanail Paris
Hello,We thank you for your comment, it is with great care that we prepare the orders... Very nice day,Ines - Méanail Paris
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Juline
Rating: 3 out of 5
my varnish lasts only 4 days, I apply it probably badly, I am not professional
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Response from Méanail Paris
Dear Juline,Concerning the hold of the varnish, can you give us more details about the steps carried out for the application of the varnish? Very nice day,Inès - Méanail Paris
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Camille
Rating: 2 out of 5
Doesn't fit at all...And yes I did follow the necessary steps
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Response from Méanail Paris
Dear Camille, I am sorry to hear that you are disappointed by our products. Did you take care to edge your nail and not to touch the cuticles? Indeed, if the nail polish is put on the cuticles, there is a risk that the nail polish will come off quickly. If you have greasy nails (which often explains why the nail polish does not last as long), put the emphasis on the preparation of your manicure (very important!): Do not hesitate to contact us if you need further advice. We're here to listen to you. Have a great day, Inès - Méanail Paris
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sylvie
Rating: 3 out of 5
Received on time
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Response from Méanail Paris
Dear Sylvie,Thank you for your comment.very nice day,Inès - Méanail Paris
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Elodie
Rating: 3 out of 5
The navigation is not obvious and sometimes the product description is not great
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Response from Méanail Paris
Dear Élodie,Thank you for sharing your comments with us, which will be shared with our teams. Very nice day,Inès - Méanail Paris
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Chloe
Rating: 3 out of 5
Many products do not last long
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Response from Méanail Paris
Dear Chloe, I am sorry to hear that you are disappointed with our products. Did you take care to edge your nail and not to touch the cuticles? Indeed, if the nail polish is placed on the cuticles, there is a risk that the nail polish will come off quickly. If you have greasy nails (which often explains why the nail polish does not last as long), put the emphasis on the preparation of your manicure (very important!): Do not hesitate to contact us if you need further advice. We're here to listen to you. Have a great day, Inès - Méanail Paris
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Maude
Rating: 3 out of 5
The delivery was fast and I'm happy about that but the meanail sander I ordered broke down after the third use and I'm extremely disappointed...
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Response from Méanail Paris
Dear Maude,We are very sorry to hear about your disappointment with our sander.can you send us an email mentioning the problem with the lamp with a video via our after sales service? As soon as we receive your message, we will do our best to offer you a better experience! Very nice day,Inès - Méanail Paris
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Emma
Rating: 2 out of 5
First purchase at Méanail. I took 6 colors. The colors are not opaque, I have to put at least 3-4 couples of colors. This means that the semi permanent doesn't hold up as well. The tools are still good, except the adhesives for the French, it does not stick enough, the varnish goes under the adhesive Very disappointed
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Response from Méanail Paris
Dear Emma,We are sorry to hear that our varnishes disappointed you.Concerning the opacity, before using our varnishes, you have to shake the bottle well in order to mix the pigments and to find a nice opacity.I thank you for sharing your remarks with our teams.Very nice day,Inès - Méanail Paris
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Amina
Rating: 3 out of 5
I bought the beginner led kit I am disappointed. Even if I was careful not to put nail polish on the cuticles, it comes off very quickly...
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Response from Méanail Paris
Dear Amina,When applying the semi-permanent nail polish, make sure to tuck it in. In addition, tucking is very important because this passage allows to weld the whole without your varnish drying after a few days.very nice day,Ines - Méanail Paris
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Sophie
Rating: 3 out of 5
On the whole I am satisfied except for one color of varnish
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Response from Méanail Paris
Dear Sophie,Please know that we regularly update our visuals so that they are as representative as possible of the real color of our semi-permanent varnishes. But the color rendered on your screen also depends a lot on the resolution of this screen.Very nice day,Ines - Méanail Paris
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Acheteur vérifié
Rating: 3 out of 5
I am not disappointed with the material but very much with the delivery service and this is not the first time. First of all I find the shipping costs exaggerated for such small orders, the delivery service is very long compared to other competitors and finally we don't know the mailbox. We pay and wait for a delivery service but we still have to go there ourselves and waste time. I'm really disappointed, I don't think I'll ever go through meanail again.
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Response from Méanail Paris
Dear Laurène,We are sincerely sorry to hear about your dissatisfaction.your package was shipped on 27/10 for a delivery on 31/10.your delivery address is considered as a
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Deborah
Rating: 3 out of 5
The site is well built except for finding these orders and how to return his items or make a return
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Response from Méanail Paris
Dear Deborah,Thank you for sharing your comments with us, which will be shared with our teams.very nice day,Inès - Méanail Paris
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Romane
Rating: 3 out of 5
the delivery is quite fast
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Response from Méanail Paris
Dear Romane,We thank you for your comment.very nice day,Inès - Méanail Paris
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Virginie
Rating: 3 out of 5
The only thing I regret is that the colors are not sufficiently highlighted. We do not see them very well as they are. But otherwise nothing to say about the quality.
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Response from Méanail Paris
Dear Virginie,Thank you for sharing your comments with us, which will be shared with our teams.very nice day,Inès - Méanail Paris
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Tahiana
Rating: 3 out of 5
Good overall, maximum hold one week, see 5 days, the peel off effect comes off before you want to remove it is a shame
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Response from Méanail Paris
Hello,Concerning the Peel Off, can you give us more details about the steps to apply the varnish? Very nice day,Ines - Méanail Paris
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Laurie
Rating: 3 out of 5
Mitigated for this time! The polishes are great, however my package arrived in very bad condition!!! Fortunately, the nail polish held up well. I still recommend
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Response from Méanail Paris
Dear Laurie,We apologize for the delivery problem and we will pass on your comments to improve our services and hope to keep your trust.Very nice day,Inès - Méanail Paris
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Shirley
Rating: 3 out of 5
Correct brand
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Response from Méanail Paris
Hello,We thank you for your comment.very nice day,Ines - Méanail Paris
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Valérie
Rating: 3 out of 5
An item received defective... But a good listening for the reception of the exchange, speed included.
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Response from Méanail Paris
Dear Valerie, We do everything we can day after day to ensure that our customers have a great experience. Very nice day,Inès - Méanail Paris
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Virginie
Rating: 2 out of 5
The navigation always defaults to the large bottles. To find the small ones, you really have to search. But the big ones get damaged. Hence the interest of the small bottles.
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Response from Méanail Paris
Dear Virginie,Thank you for sharing your comments with us, which will be shared with our teams.very nice day,Inès - Méanail Paris
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Jeanne
Rating: 3 out of 5
well
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Response from Méanail Paris
Dear Jeanne,Thank you very much for your little word.Very nice day,Inès - Méanail Paris
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Margot
Rating: 3 out of 5
Good!
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Response from Méanail Paris
Dear Margot,Thank you very much for your little word.Very nice day,Inès - Méanail Paris
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Dayena
Rating: 3 out of 5
Perfect delivery. On the other hand the varnish does not hold.
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Response from Méanail Paris
Hello,Concerning the holding of the varnish, can you give us more details about the steps carried out for the application of the varnish? Indeed, to guarantee an optimal holding of the semi-permanent varnish, it is essential to respect the techniques of application advised.Very nice day,Ines - Méanail Paris
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Marine
Rating: 2 out of 5
I must be objective in saying that all products were purchased on meanail ... and my polish is gone the next day after only one night.
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Response from Méanail Paris
Dear Marine,Concerning the hold of the varnish, can you give us more details about the steps carried out for the application of the varnish? Indeed, to guarantee an optimal hold of the semi-permanent varnish, it is essential to respect the recommended application techniques. Very nice day,Inès - Méanail Paris
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Veronique
Rating: 2 out of 5
Disappointed by this article
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Response from Méanail Paris
Dear Veronique,Concerning our products, we are listening to you to understand what was not satisfactory in your experience with Méanail and bring you all our expertise.Very nice day,Inès - Méanail Paris
Dear Julie,Concerning the hold of the varnish, can you give us more details about the steps carried out for the application of the varnish? Indeed, to guarantee an optimal hold of the semi-permanent varnish, it is essential to respect the recommended application techniques. Very nice day,Inès - Méanail Paris
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