Customer reviews of MESLENTILLESDECOULEUR

Trust Attestation
8,5 /10
Overall rating: 8,5 out of 10
Based on 2 034 published reviews

Summary of reviews

The store consistently delivers fast, careful shipping and reliable delivery that customers repeatedly praise, with many noting orders arrive quickly and well packaged. Customers highlight a strong product experience, mentioning comfortable lenses, natural-looking results, good color accuracy, and a wide range of shades that suit various preferences. Service and reliability are emphasized through responsive customer support, helpful advice, repeat orders, and a long-standing pattern of satisfaction across many purchases. Overall, shoppers repeatedly associate the brand with dependable delivery, versatile lens options, and positive, supportive service.

All reviews

C
Claire A.
Rating: 5 out of 5
following a purchase from 03/12/2024
Very good
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Response from MESLENTILLESDECOULEUR
Thank you very much for your positive review. We are delighted that you enjoyed your experience on our platform and hope to see you again soon!

The Mes Lentilles de Couleur team
H
Helene G.
Rating: 3 out of 5
following a purchase from 02/12/2024
A bit too artificial.....
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Response from MESLENTILLESDECOULEUR
Hello, we are sorry to learn that our lenses do not fully meet your expectations. We invite you to contact our customer service by email ([email protected]), so that we can assist you and help you find the lenses that perfectly match your expectations. We are here to help you.

The team at My Colored Lenses
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Geraldine S.
Rating: 5 out of 5
following a purchase from 01/12/2024
Product that I already know, very good quality.
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Response from MESLENTILLESDECOULEUR
Thank you very much for your positive review! We are happy that you appreciate the quality of our colored lenses. See you soon!

The team at My Colored Lenses
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Laëtitia L.
Rating: 5 out of 5
following a purchase from 28/11/2024
Fast shipping. Christmas gift so haven't tried the lenses yet to judge their quality.
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Response from MESLENTILLESDECOULEUR
Thank you Laëtitia for your positive review! We are delighted that you appreciated our fast shipping service and we hope that the lenses will meet your expectations once you have tried them. Happy end-of-year holidays!

The team at My Colored Lenses
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Sandrine R.
Rating: 5 out of 5
following a purchase from 29/11/2024
Perfect!
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Response from MESLENTILLESDECOULEUR
Thank you very much for your review, Sandrine! We are delighted that you are satisfied with your order on our site.

The team at My Colored Lenses
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Roland H.
Rating: 4 out of 5
following a purchase from 28/11/2024
Very good
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Response from MESLENTILLESDECOULEUR
Thank you for your positive review on our site! See you soon!

The team at My Colored Lenses
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Nassima L.
Rating: 5 out of 5
following a purchase from 27/11/2024
Very fast delivery
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Response from MESLENTILLESDECOULEUR
Thank you very much for your positive comment, Nassima! We are delighted that you appreciated the speed of our delivery. We do our best to provide quality service to our customers. Hoping to see you again soon on our site.

The team at My Colored Lenses
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Mathilde V.
Rating: 5 out of 5
following a purchase from 25/11/2024
I am very satisfied with my Obsession Paris lenses! Careful shipping and fast delivery. I recommend!
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Response from MESLENTILLESDECOULEUR
Thank you very much for your positive feedback! We are delighted to learn that you are satisfied with your Obsession Paris lenses. We do our best to ensure careful shipping and fast delivery. Thank you for your recommendation and see you very soon!

The team at My Colored Lenses
E
Emi F.
Rating: 1 out of 5
following a purchase from 08/11/2024
Never received and no response from them. So I do not recommend.
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Response from MESLENTILLESDECOULEUR
Hello,

We are truly sorry to learn that you have not received your order and that you have had difficulties reaching us. This does not reflect the experience we wish to offer our customers.

We invite you to contact us directly at [email protected] so that we can resolve this issue quickly and provide you with a satisfactory solution.

Your satisfaction is our priority, and we will do everything we can to rectify this situation.

Sincerely,
The team at My Colored Lenses
A
Amina T.
Rating: 5 out of 5
following a purchase from 07/11/2024
Perfect 👍
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Response from MESLENTILLESDECOULEUR
Thank you Amina for your feedback! See you soon!

The team at My Colored Lenses
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Oxana G.
Rating: 2 out of 5
following a purchase from 04/11/2024
Disappointed with this color which does not match the image.. I recommend the hazel ones from the same brand.. a pure wonder.
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Response from MESLENTILLESDECOULEUR
Hello Oxana, thank you for your review. We are sorry that you were not satisfied with the color of your lenses.
We hope to have the opportunity to provide you with a better experience in the future.
The team at My Colored Lenses
C
Céline B.
Rating: 5 out of 5
following a purchase from 19/10/2024
I recommend them as soon as possible, they are beautiful, thank you again.
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Response from MESLENTILLESDECOULEUR
Thank you very much Céline B. for this positive comment! We are delighted that you are satisfied with your colored lenses and we hope to see you again soon on our site. Have a nice day.
The team at My Colored Lenses
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Lana A.
Rating: 2 out of 5
following a purchase from 24/10/2024
The lenses have the same eye color as mine (blue) I am disappointed because when I put them on, there is no difference.
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Response from MESLENTILLESDECOULEUR
Hello Lana,

We are sorry that our lenses do not meet your expectations. Indeed, blue lenses on blue eyes can sometimes create a tone-on-tone effect. Please feel free to contact our customer service ([email protected]) so they can assist you in choosing a model suitable for light eyes.

The team at My Colored Lenses
G
Guillaume R.
Rating: 3 out of 5
following a purchase from 19/10/2024
Order delivered quickly. Misleading photo. Price too high.
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Response from MESLENTILLESDECOULEUR
Thank you for your review and your comment. We are sorry if the photo does not meet your expectations. Regarding the prices, they are set based on the quality of the products and our services. We hope you will be satisfied with the use of your colored lenses.

The Mes Lentilles de Couleur team
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Arnaud G.
Rating: 5 out of 5
following a purchase from 09/10/2024
Fast delivery.
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Response from MESLENTILLESDECOULEUR
Thank you very much for your positive review. We are delighted to know that you appreciated our fast delivery service.
The Mes Lentilles de Couleur team
S
Salomé B.
Rating: 5 out of 5
following a purchase from 09/10/2024
Compliant, fast delivery.
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Response from MESLENTILLESDECOULEUR
Thank you for your positive feedback, Salomé! We are delighted that you were satisfied with our service and the speed of our delivery. We hope to see you again soon on our site for future purchases of colored lenses.
Best regards,
The Mes Lentilles de Couleur team
A
Amina A.
Rating: 1 out of 5
following a purchase from 09/10/2024
Order not received. Where is my package please? Waiting time too long, yet announced 48h!
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Response from MESLENTILLESDECOULEUR
Hello,

We are sorry to hear about your disappointment regarding the delivery of your order. After checking, we found that a routing error on the part of the carrier unfortunately delayed the delivery, and we sincerely apologize for this.
We understand your frustration regarding this inconvenience, especially since we do everything we can to meet the announced deadlines. Unfortunately, this incident is beyond our control. We are actively working with our carrier to prevent this from happening again.
Thank you for your understanding, and we remain at your disposal for any questions or issues.

Best regards,
The Mes Lentilles de Couleur team
M
Mariagrazia S.
Rating: 4 out of 5
following a purchase from 24/09/2024
Delivery a bit late but product super.
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Response from MESLENTILLESDECOULEUR
Hello,
Thank you for your review! We are sorry for the delivery delay but we are glad that you are satisfied with your product. We will do our best to be faster in the future. Have a nice day!

The Mes Lentilles de Couleur team
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Nathalie N.
Rating: 5 out of 5
following a purchase from 04/10/2024
Always very satisfied with my purchase between the order and the delivery. Everything is perfect.
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Response from MESLENTILLESDECOULEUR
Thank you very much for your positive feedback. We are delighted that you are satisfied with your purchase as well as our fast delivery service. Please do not hesitate to reach out to us for any other orders, it will be a pleasure to serve you again. Thank you for your trust!

The Mes Lentilles de Couleur team
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Anthony F.
Rating: 4 out of 5
following a purchase from 29/09/2024
Always perfect, order processed very quickly. Response to emails very fast. And perfect reception. I recommend this site. One lens seems defective compared to other orders. But no one is in the box, it's nobody's fault. But everything is perfect for me, it's the first time.
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Response from MESLENTILLESDECOULEUR
Thank you very much for your positive comment and your recommendation! We are delighted that you are satisfied with our services and the speed of processing your order. We apologize for the issue with one of the lenses, we will do our best to ensure this does not happen again in the future. We hope to count you among our loyal customers and remain at your disposal for any other orders. Thank you again for your trust and see you soon.

The Mes Lentilles de Couleur team
S
Sosso O.
Rating: 5 out of 5
following a purchase from 02/10/2024
Super fast delivery (4 days) and package in perfect condition!!
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Response from MESLENTILLESDECOULEUR
Thank you very much for this positive review! We are delighted that you appreciated the speed of our delivery service and the quality of our products. We do everything we can to satisfy our customers and provide them with a pleasant shopping experience. We hope to see you again soon on our site.

The Mes Lentilles de Couleur team
M
Mickael D.
Rating: 1 out of 5
following a purchase from 27/09/2024
No item available after placing my order.
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Response from MESLENTILLESDECOULEUR
Hello Mickael, I am sorry to hear that you were unable to obtain the item you wanted. We take note of your feedback and will work to improve our product availability to provide you with better service in the future. Thank you for sharing your experience with us.
The Mes Lentilles de Couleur team
P
Pierrette S.
Rating: 1 out of 5
following a purchase from 11/09/2024
Hello, I am unhappy because the lenses distort my vision, I see blurry, so I cannot wear them. Very disappointed, can you offer me something to remedy this inconvenience? A commercial gesture, maybe another model if this problem is not a common issue with your products... Best regards. Mrs. Souli Pierrette.
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M
Mama B.
Rating: 5 out of 5
following a purchase from 21/09/2024
5.
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Response from MESLENTILLESDECOULEUR
We are delighted that you enjoyed our site, Mama. Your 5/5 rating encourages us to continue offering quality products and a service that meets your expectations. Thank you very much for your positive feedback!
The Mes Lentilles de Couleur team
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Emmanuelle T.
Rating: 5 out of 5
following a purchase from 18/09/2024
Covering color and natural effect, I have green-brown eyes. Very fast delivery received in my mailbox. This is my second purchase and I am really not disappointed. I will definitely place another order soon because this model is particularly comfortable, the soft lenses make you forget you're even wearing them. I love it 😊
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Response from MESLENTILLESDECOULEUR
Thank you for your positive comment, Emmanuelle. We are delighted to know that our colored lenses cover your green-brown eyes well and that you find them comfortable. We are also happy to have been able to deliver to you quickly. We hope you will continue to enjoy our products and we look forward to your next order.

The team at My Colored Lenses
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Rania B.
Rating: 5 out of 5
following a purchase from 17/09/2024
Top notch as always!! I recommend!
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Response from MESLENTILLESDECOULEUR
Thank you very much for your recommendation, Rania! We are delighted to know that you are satisfied with our services. We are always here to help you find the perfect colored lenses for you. Looking forward to seeing you again on our site!

The Mes Lentilles de Couleur team
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Rachida B.
Rating: 5 out of 5
following a purchase from 14/09/2024
Great, as usual, super fast delivery.
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Response from MESLENTILLESDECOULEUR
Thank you very much for your positive feedback! We are delighted that you are satisfied with our services and delivery times. Please feel free to share your impressions and to get back to us if needed.
The Mes Lentilles de Couleur team
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Nourhene N.
Rating: 1 out of 5
following a purchase from 28/08/2024
Never received.
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Response from MESLENTILLESDECOULEUR
Hello, we are sorry that you have not received your order. We are doing everything we can to ensure our customers receive their products as quickly as possible. Please feel free to contact us to find a solution quickly: [email protected]

The team at My Colored Lenses
F
Fatim K.
Rating: 5 out of 5
following a purchase from 28/08/2024
Top customer service and I received my order earlier than expected, I highly recommend this site.
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Response from MESLENTILLESDECOULEUR
Fatim, a big thank you for your warm review and your perfect rating! We are delighted to learn that our customer service met your expectations and that your order was delivered to you ahead of time. Your recommendation means a lot to us and motivates us to continue offering the best.

The team at My Colored Lenses
M
Maela C.
Rating: 1 out of 5
following a purchase from 25/08/2024
I wish to be refunded. I have not received the lenses although it was written 'in your mailbox' on the colissimo tracking. I contacted the post office, it seems that the sender changed the address... I lost money.
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Response from MESLENTILLESDECOULEUR
Maela C., we thank you for sharing your experience and we are sorry to learn that you have not received your order. We understand your frustration and are here to help you. In order to resolve this issue quickly, we invite you to contact our customer service directly. We will do our best to find a satisfactory solution: [email protected]

The team at My Colored Lenses
A
Anonyme
Rating: 1 out of 5
following a purchase from 23/08/2024
😡😡😡
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Response from MESLENTILLESDECOULEUR
We are sorry that you were not satisfied with your experience on our site. Your feedback is very important to us and we will continue to work hard to improve our services. Please do not hesitate to contact our customer service if you have any questions: [email protected]

The Mes Lentilles de Couleur team
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Emmanuel C.
Rating: 5 out of 5
following a purchase from 21/08/2024
Always perfect.
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Response from MESLENTILLESDECOULEUR
Emmanuel, we sincerely thank you for your flattering review and your rating of 5/5. Your satisfaction is our priority, and we are delighted to know that you find our service always perfect. We remain at your disposal for any new requests and hope to welcome you again very soon on our site.
The Mes Lentilles de Couleur team
M
Marie Roseline T.
Rating: 5 out of 5
following a purchase from 10/08/2024
Correct color.
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Response from MESLENTILLESDECOULEUR
Marie Roseline, we sincerely thank you for your positive review and your rating of 5/5. We are delighted that the color of the lenses met your expectations and remain at your disposal for any questions or future needs.
The Mes Lentilles de Couleur team
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Myriam D.
Rating: 3 out of 5
following a purchase from 04/08/2024
Delivery okay.
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Response from MESLENTILLESDECOULEUR
Myriam, thank you for taking the time to share your feedback. We are delighted that the delivery met your expectations. Please feel free to share your suggestions to improve your experience.

The team at My Colored Lenses
C
Claude W.
Rating: 4 out of 5
following a purchase from 27/07/2024
Item conforms to my expectations.
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Response from MESLENTILLESDECOULEUR
Hello Claude W.,

We sincerely thank you for your feedback and are delighted to learn that the item met your expectations. Your satisfaction is our greatest reward and we hope to see you again very soon in our online store.

Best regards,
The MESLENTILLESDECOULEUR team
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Laetitia G.
Rating: 5 out of 5
following a purchase from 25/07/2024
Super fast delivery.
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Response from MESLENTILLESDECOULEUR
Hello Laetitia,

A big thank you for your positive feedback! We are delighted to learn that you appreciated the speed of our delivery service. Your satisfaction is our greatest reward.

Best regards,
The MESLENTILLESDECOULEUR team
J
Jacques Christian M.
Rating: 5 out of 5
following a purchase from 25/07/2024
Order arrived quite quickly with simple delivery.
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Response from MESLENTILLESDECOULEUR
Hello Jacques Christian M.,

We sincerely thank you for your positive feedback. We are delighted to hear that your order arrived quickly and we hope to see you again soon in our store.

Best regards,
The MESLENTILLESDECOULEUR team
M
Melanie D.
Rating: 5 out of 5
following a purchase from 23/07/2024
Great service.
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Response from MESLENTILLESDECOULEUR
Hello Melanie,

We warmly thank you for your positive review and for your trust. We are delighted that our service met your expectations and we hope to see you soon in our store.

Best regards,
The MESLENTILLESDECOULEUR team
Z
Zoé P.
Rating: 4 out of 5
following a purchase from 16/07/2024
Very pretty lenses but fragile.
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Response from MESLENTILLESDECOULEUR
Hello Zoé,

Thank you very much for your feedback. We are delighted that you like the lenses.

All lenses require delicate handling as well as careful and appropriate maintenance to preserve their quality and to keep them in good conditions for as long as possible.


Best regards,
The MESLENTILLESDECOULEUR team