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C
Rating: 5 out of 5
I have already ordered several times, I was very satisfied and this is the first time I received a broken lens 😔
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Customer reviews of MESLENTILLESDECOULEUR
Trust Attestation
8,5
/10
Overall rating: 8,5 out of 10
Based on 2 034 published reviews
Summary of reviews
The store consistently delivers fast, careful shipping and reliable delivery that customers repeatedly praise, with many noting orders arrive quickly and well packaged. Customers highlight a strong product experience, mentioning comfortable lenses, natural-looking results, good color accuracy, and a wide range of shades that suit various preferences. Service and reliability are emphasized through responsive customer support, helpful advice, repeat orders, and a long-standing pattern of satisfaction across many purchases. Overall, shoppers repeatedly associate the brand with dependable delivery, versatile lens options, and positive, supportive service.
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M
Rating: 1 out of 5
I have received nothing.
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N
Rating: 5 out of 5
Customer service really great... Top-notch responsiveness and really very professional. I recommend ++.
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M
Rating: 5 out of 5
Customer service is attentive, mega fast delivery. Product in good condition. Nothing to complain about. Thanks again for everything.
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S
Rating: 3 out of 5
The customer service is of very good quality, however the new version of hidrocor quartzo is absolutely horrible, the quality of the pigmentation has been drastically reduced and the color is no longer the same at all. I do not recommend these lenses, however the site is really serious.
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C
Rating: 5 out of 5
Very fast delivery.
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K
Rating: 1 out of 5
I will never order from you again. I waited 2 months for my lenses that I paid very dearly for, upon receipt the color does not match nor the correction but AUVA vision does not want to know anything. I am extremely disappointed, a piece of advice, never order because if it doesn't suit you, there is no after-sales service.
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C
Rating: 5 out of 5
Quality and affordable price.
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C
Rating: 2 out of 5
Delivery in 1 week. The quality is poor for the merchandise. Customer service to see after my complaints what you propose to me.
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S
Rating: 1 out of 5
I did not receive my order number 45580221 from 10.02.2024.
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A
Rating: 5 out of 5
Nothing to complain about, I don't understand the negative reviews. Maybe some disappointment reviews, yet the lenses are really beautiful and similar to the photos. There are a few models but 2 I think are flashier. Quality products and the price is very reasonable. I order very often, no problems. And Mathilde always responds to emails very quickly and pleasantly. Excellent customer service. Very fast delivery and products well packaged every time. 5 stars, if I could I would give 6!€
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P
Rating: 5 out of 5
Quality product, interesting price, fast and careful delivery.++
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A
Rating: 5 out of 5
Very very good service.
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P
Rating: 4 out of 5
Satisfied with my purchase, the speed of delivery, and the compliance of the product to try now.
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G
Rating: 5 out of 5
Nothing to say, everything is perfect.
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B
Rating: 5 out of 5
Perfect: comfortable and very beautiful!
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S
Rating: 5 out of 5
Great.
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I
Rating: 1 out of 5
Horrible.
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J
Rating: 5 out of 5
5/5.
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C
Rating: 5 out of 5
Delivery was good.
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A
Rating: 5 out of 5
Really practical site with a lot of choices. Well-packaged order and very fast delivery. Customer service available, efficient, and friendly, to quote Mathilde, very professional.
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O
Rating: 2 out of 5
-Only positive point is the fast delivery. -The package was so poorly prepared and therefore damaged that I had to sign a waiver to retrieve it. -An error in the item in the order.
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V
Rating: 5 out of 5
Great.
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R
Rating: 1 out of 5
Unpleasant customer service, rude, a disappointment.
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R
Rating: 5 out of 5
Great, I don't feel them. Beautiful color.
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V
Rating: 1 out of 5
To this day still no order received, very unhappy!
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J
Rating: 5 out of 5
The stock was unavailable, I was refunded immediately.
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E
Rating: 5 out of 5
Quality, speed, tracking top notch.
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J
Rating: 3 out of 5
Product conforms to its description and was received quickly but no confirmation or tracking email...
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F
Rating: 1 out of 5
I strongly advise against them for anyone with dark eyes because it looks like a zombie straight out of a horror movie. It looks white on my eyes, it's horrible. I regret that you do not put a note to warn your customers. I haven't seen any photos on your site with the same result as mine on dark eyes. I will never be able to wear them as neither exchange nor refund is possible. I will continue to order from majdaya at least their photos match the purchase.
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M
Rating: 3 out of 5
I haven't contacted customer service yet.
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A
Rating: 3 out of 5
Delivery wait time is longer, apart from this detail everything else is great.
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J
Rating: 5 out of 5
Incredible:).
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N
Rating: 1 out of 5
1.
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E
Rating: 3 out of 5
Very short expiration date ?? while these are annual lenses!!
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N
Rating: 1 out of 5
I am disappointed, I ordered and paid for 2 pairs of lenses. However, I received 1 pair.. I am waiting for a response about sending the missing pair...
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A
Rating: 4 out of 5
Perfect!
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M
Rating: 1 out of 5
Order never received. Account debited without email notification of the order (spam checked) Order Number 45186045 on December 19, 2023.
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D
Rating: 5 out of 5
5/5.
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