Reviews MiniMX

Ordered, paid, and never received, great...

I did not receive it.

I had ordered a quick pull with cable and sheath, I received a different pull than the one ordered and the same for the sheath color.

I ordered a reinforced chain, so the quick link must also be reinforced. I mounted it, rode for an hour, and it broke. Really disappointed with the quality. What a shame.

Lots of defects on the tiles I ordered in the deco kit, many pieces are missing. I don't want to leave a comment, I know you can do better. Thank you.

Tire ordered, a pack of Kendal in 90 in stock, stock error, refund planned but not made, and sending low-quality vee rubler tires. I order the tires separately from the unavailable pack, I receive vee rubler tires instead of Kendal again. In the process of refund. The problem, the time lost.

I ordered a pull handle and an ignition plate. Broken handle + ignition plate that does not work. Avoid.

I paid for express delivery which is absolutely not the case and no commercial gesture from Mini MX. I find this completely unfair, even if it is not them who deliver. I pay for a service on their site, it is up to them to ensure that the announced and paid delivery time at the order is respected!!! No promo code, no credit note, absolutely no gesture from them!! It's shameful.

I am not satisfied because on your site my package says in delivery, I wait 4 days and then I am told it has not yet been shipped.

Broken part.

Holes in the cardboard and the tire

Part said to be compatible but in the end it is not and return at my expense and shipping costs not refunded a nice scam

I ordered a 125 cc piston cylinder and ended up with a 140 cc cylinder and the package was damaged

Very poor communication from the site The item was available at the time of my order Parts never received after complaint The contact person named Killian (sales assistant) is not at all welcoming and does not represent your brand and image well I will not return to your site

Joint not compliant with the description

Not a great new and defective part

Hello I want to be refunded thank you best regards

The customer service is useless, does not answer calls, paid to return a package and the result is the package comes back to me, the moral of the story is I paid for nothing, and these people never respond!

The delivery was as usual perfect, however in the plastic kit ordered and received the parts are poorly adjusted!!

Product not compliant, ordered a complete rear rim with inner tube, tire, disc and crown and at the time of assembly I notice that it is warped because poorly spoked and no response following the email to minimx for this dispute

Average site, possible to improve especially to find choices

Horrible customer service, I am forced to file a complaint for which I did not receive my order but where is the world going, it’s crazy it’s scary

Package I liked received

Package received 1 day after the delivery date and on the day of delivery received 2 hours late, delivery really needs to be reviewed, very bad delivery person

The product is not compliant. Communication with customer service is very poor, despite frequent requests for information on how the problem will be resolved. No solution has yet been proposed. Even worse: radio silence from minimx.

Broken product not satisfied

Received quickly, disproportionate packaging the parts are moving around in the box (complete boxes yx 150/160, piston, segment, engine gasket kit! Crushed and broken segment

The clutch cable was changed last night I used it for 1 hour it broke

Out of stock on a product, I call to unblock the order and choose another color... In the end, another model of pot and cheaper without any refund of the difference... Commercial gesture? What huh? If you don't ask, you get nothing like the refund of the difference... In other words, theft! Anyway, first and last time... By the way, the cartridge doesn't even appear in the order!

I never received the order, and I was not refunded. I have tried several times to contact customer service, who each time was supposed to call me back. Obviously, I was never called back.

Too many parts do not hold up, poor quality that's all, the price should not be an excuse. Do not buy minimx brand parts. It's a waste of time and money. Poor machining, filings, burrs, dents, poorly done paint. It's too much, with every order there is a problem and customer service is terrible, the person looks down on you and tells you that you should only buy the brand.. nice mentality!

Site that prefers to steal you 16€ of gift voucher, while I have to order 2 motorcycles (more 1850€ anyway) by the end of the year..... The main lines: I had to claim my points for a Pocket cross purchase. Points that were attributed to me in the form of a gift voucher valid for 1 year. And looking at my account I see that it is only valid for 10 days !!!!! Already a lie. I contact them by phone, they tell me that it is indeed valid for 1 year. Big lie...... And as I told them, my voucher has disappeared !!!!!! Since then no response from them, all my emails remain unanswered ........ All this for 16€ while I make quite a few orders !!!!! And last thing regarding the orders: Very often the selected gift is not included in the package. My last order: Ordered a 125cc ignition Received a 140cc one !!!!!! The flywheel puller, the first two threads of the screw received a shock, had to redo the threading for it to work properly ... I said nothing at the time except for the ignition where I wanted to be sure it would fit my engine ?!?!?! But for the rest I managed. But I do not appreciate at all their way of diverting the discount vouchers they grant us or that we have to claim our points earned with our orders when it is one of their selling arguments....

For the Minimix service nothing to say, my order was shipped the same day, customer service is attentive. However, as for their delivery partner (schenker) it's really nonsense, to reach their customer service is really not easy because no one answers the phone the chatbot on the site makes you wait 20 minutes telling you that an agent will join the conversation. Once you manage to reach them and delivery is scheduled they offer you a super wide time slot from 10 AM to 4 PM for you to figure out how to free yourself. Which is quite unprofessional since a delivery person has a delivery route to do during the day as well as the distances between each delivery point so they have the possibility to give an approximate arrival time.

It took almost 1 month to receive the order and moreover the carburetor that I ordered is ready for gasoline. Very disappointed I will not order again on your site

The tire was torn and the inner tube punctured I will not place any more orders unfortunately

Never received my order so 300 euros in the air I find it not normal especially knowing that I paid for delivery to make it faster but in the end no it's been a week since I have nothing

!!!!

Wrong parts received

Very difficult to adjust the carburetor, after several calls no one was able to help us very limited, yet this is not the first motorcycle we buy on the site, otherwise the motorcycle is prettier in real life than in the photo

The delivery was made within the deadlines.