★★★★★
based on 26770 reviews published
Latest neutral customer reviews
Deadlines not respected. Decoration kit with bubbles and dirty plastics. Deadlines for the second order not respected either.
Motor received, does not start, starter is out of order, waiting for 8 days for a response from customer service... the kid is currently looking at the motorcycle.........
I did it 3 times and from the start the motorcycle smokes as if there is too much oil so I changed the oil but it still smokes
The quad discharges quickly even at speed 2 It barely lasts 30 minutes Then the assembly is a hassle without a plan or even a video
Hello, I am a bit disappointed with the quality of the parts. I had ordered parts and I had waited for less than a month and in exchange I got nothing great.
I received the cracked dirt shoe and not the right color after all the rest of my order was correct except for this!
Order received on Friday and moreover I had to go pick it up myself
Several times I ordered and the package was delivered elsewhere than the chosen pickup point. So in the long run, it's annoying.
Good evening, 2 shelf caps were missing
Fast delivery but the bike certificate does not match the commercial name on the invoice, so no subsidy possible. The support responds at first but ends up with no solution, no certificate for the sold bike. €400 lost.
Almost 10 days of waiting without notifications and one of the two wheels has an aluminum hub, the spacers are different and the rear has a flower disc while the front is round like the original, I don't think I will buy from this store again.
The air filter is not compatible with the carburetor! Request for refund. 0788620446
A lot of impact on the shock absorber, the condition of the product is more used than new.
Did not receive the right product because it is out of stock.
Hello everyone, regarding delivery, the service is not very precise because instead of 48 hours, the motorcycle took 1 week to arrive. On the day of my first ride with the motorcycle, the battery was dead or empty, I don't know yet, but what I do know is that I had to start it manually the whole ride, after a warranty request the site asked for a video to prove this.!
Scratches everywhere on the motorcycle, decoration kit that does not hold, clutch (engine stored without storage oil... so clutch non-functional... dry engine. Delivery not on time without commercial gesture...
Delivered 6 days later against the "24h/48h delivery" promised on the site. And no complete instructions for the entire assembly of the quad to be done.
I find the helmet poorly designed as a road and cross biker, really poorly conceived.
Appointment not honored, they give an appointment during closing hours. Forced to wait 1 hour and no excuses.
There were missing screws and the sticker for the motorcycle exhaust was also missing, otherwise nothing to complain about, everything works well.
Unfortunately, our quad arrived damaged, twisted parts.
The shipping costs are excessive.
Goods received well! Compliant with my order, thank you!
Delivery time of a month for a seal.
The free sticker was missing and the packaging of the parts left much to be desired.
The courier has not yet delivered the goods. I realize that it is not your responsibility, but from the Customer's side this service disruption is really poor.
Good but not the right motorcycle that I ordered
I have nothing to say about the order itself, it's just issues with the elements that are scratched and marked, and I have a problem with a nut (nylstop) that does not tighten and spins in place. Nevertheless, customer service is responsive, they quickly sent me a new nut but not the right diameter. So I hope to have a positive return in the coming days.
Shipping postponed several times, until now customer service was responding, after receipt I have a motorcycle with a very poorly installed decoration kit, several bubble folds and other small defects, I left several messages but silence from them, I was until now 'satisfied' with the site but at the first difficulty no more response.
Very beautiful motorcycle but received with several parts damaged, the frame and the exhaust pipe are all damaged, very unfortunate
Product insufficiently protected for transport
I received my package in accordance with what was expected but received just the wheel in a cardboard box without any protection and the box was damaged and torn, so not great
Aaah it's sure it's not expensive and you can find quite a few parts but they often lack details on the sizes of certain parts or other necessary information for specific searches for our motorcycle
Supply delay not well announced as well as the delivery...
The order was extremely delayed. The motorcycle is good but the order took really too long and when we ask for a commercial gesture, we don't even get a response anymore. Really not professional at all
More than a month delay on the delivery that I still have not received as of today! However, nothing to say about the person at customer service who is pleasant and available.
Deplorable delivery but the fault lies with the carrier, package well packaged but there was a problem with a helmet sold for the bise pouch, it's actually a bicycle helmet! At 69€ the helmet it's annoying I have to return it and reorder another one...
Parts for sale on the site in a certain color (reinforced gold chain) arrived in another color (reinforced black chain) supposedly this type of part only exists in black, so why is it available in gold on the site
I haven't mounted the product yet but it seems compliant. However, the delivery with the company Schenker is completely deplorable, they have no respect for their customers, they are pathetic.
I received the motorcycle well but at the time of assembly I noticed that at least 10 bolts were missing