9/10
★★★★★
based on 26771 reviews published

Latest neutral customer reviews

2 /5
★★☆☆☆

Carburetor received scratched on the intake side, starter of poor quality. Order linked to a customer service issue, it's not serious.

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Answer from MiniMX
Hello, if there is a problem with the parts received for your customer service, do not hesitate to send us an email with photos. Have a nice day 🙂
2 /5
★★☆☆☆

It is a 24 MM carburetor and not a 26.

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Answer from MiniMX
Hello, we sell it with the indications from the supplier. If you are not satisfied with this product, send an email to customer service who will inform you of the procedure for a return and a refund. Our customers are satisfied with this product, and that is why it is for sale on the site 🙂 I wish you a good day
2 /5
★★☆☆☆

Spark plug perfect, anti-parasite perfect, but CDI broken, does not work.

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Answer from MiniMX
Hello, if you have encountered a problem with a part, you need to send us an email at [email protected], we will take the necessary steps very quickly. Have a nice day 🙂
2 /5
★★☆☆☆

The item is broken.

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The item has been resent to you, we apologize for the inconvenience.
2 /5
★★☆☆☆

Delay of 4 days on delivery without any tracking, except for that, a very quick customer service but they could not give me the answers I was looking for. Too bad... Now I just have to see the motorcycle.

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Answer from MiniMX
Hello 🙂 You ordered on Saturday, so the motorcycle left on Monday and arrived on Wednesday at the distribution agency. Since that day, the agency has been trying to contact you for an appointment via SMS or email. I invite you to check your messages to receive the motorcycle as soon as possible. Have a nice day
3 /5
★★★☆☆

I ordered a 126 link chain and received a 120 link chain

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3 /5
★★★☆☆

Very fast delivery

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3 /5
★★★☆☆

I received my order for a CRZ 300 in 4-5 by db schenker. Careful delivery but the motorcycle seat was damaged, I received a small compensation and important missing screws that I have been waiting for a month. The customer service is responsive but answers a bit off expectations.

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Answer from MiniMX
Hello, it seems that the letter from the post office got lost because I posted the letter with the screws inside myself, we will do what is necessary today without fail, have a good day
2 /5
★★☆☆☆

So my package was completely smashed as if it had been thrown. I paid 11 euros to be delivered the next day, I only received it on Wednesday, and when I called for a refund of shipping costs, they said it was not our fault, it was because of Chronopost. Anyway, it's the first time I order from this site, but I am really disappointed with the site.

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Answer from MiniMX
Hello, we always do our best to satisfy our customers by shipping as quickly as possible. Unfortunately, we are dependent on carriers in some cases. I hope to see you again soon; do not hesitate to give us a call for your next order 😉
3 /5
★★★☆☆

Lack of information on the purchased products. So I didn't get the right mudguard.

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3 /5
★★★☆☆

Disappointed by customer service... Delivery problem, the after-sales service blames me.

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3 /5
★★★☆☆

Delivery with Chronopost is a disaster, I have only received one package out of two so far

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3 /5
★★★☆☆

I bought a complete engine and did not receive the air filter, it was clearly marked that it was included 🙁 otherwise good engine.

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2 /5
★★☆☆☆

Hello, I am missing a part in my package, yet I never bothered.

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Answer from MiniMX
Hello, we are sorry for the inconvenience. We have received your email and we are taking the necessary steps. Have a nice weekend 🙂
3 /5
★★★☆☆

Part quite fragile, mounted and a rear brake hit and a small piece broke.

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2 /5
★★☆☆☆

Are there any fake parts that are damaged?

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Answer from MiniMX
Hello, what is the problem, please? Have you made a request to customer service? [email protected]
2 /5
★★☆☆☆

Order received with a cracked tank.

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2 /5
★★☆☆☆

My package hasn't arrived

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Answer from MiniMX
Hello, your order was delivered this morning, unfortunately, the carriers do not deliver on weekends, see you soon 🙂
2 /5
★★☆☆☆

I received torn engine gaskets and damaged parts

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Answer from MiniMX
Hello, I am sorry if a part arrived damaged, I do not see any email from you, please send us photos and we will do what is necessary as soon as possible to resolve the issue. Have a nice day
3 /5
★★★☆☆

Order still not received, I might receive it tomorrow

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2 /5
★★☆☆☆

Delivery is terrible

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3 /5
★★★☆☆

Package tracking not very intuitive but well packaged.

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3 /5
★★★☆☆

Very good

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2 /5
★★☆☆☆

Not very precise on the exact correspondence of items for different motorcycle models and the chat does not clarify more.

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Answer from MiniMX
Hello, we always try to provide as much information as possible and respond accurately, I am sorry if the response you received did not meet your expectations, hoping to see you again very soon with us and do not hesitate to call if needed. Have a nice day 🙂
2 /5
★★☆☆☆

Ordered on Thursday evening, 24-hour delivery, so I should have received it on Saturday as I was told by email. On Saturday, an email saying I would only get it on Monday, then on Monday another email to finally receive it on Tuesday. Delivery needs to be reviewed...

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Answer from MiniMX
Hello, I am really sorry for the delivery delay, unfortunately in some cases we are dependent on the carriers, we shipped as quickly as possible. See you soon at Mini MX
2 /5
★★☆☆☆

Trouble with the order of a 250crz 2023? Fork 150crz or sticker 150 on a 250crz. After-sales service shouldn't be disturbed too much during nap time

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Answer from MiniMX
Hello, we have received the necessary items, just contact us to arrange the situation, there have indeed been some decoration hiccups on the motorcycles but these are only graphic elements and not parts. Have a nice day 🙂
2 /5
★★☆☆☆

Hello. Instead of having the order in 48h / 72h as specified at the time of the order, I received it 6 days later and because I went to pick it up directly at the delivery agency. Moreover, the boxes were torn everywhere. The calendar was bent on all sides. Honestly, it leaves something to be desired...

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Answer from MiniMX
Hello 🙂 you placed the order on 18/04 at 8:30 PM, it was therefore shipped on 19/04 in the afternoon and arrived at the Angers delivery agency on 21/04 at midnight, less than 48 working hours since it left our place, you chose to pick it up and therefore received it in less than 72h since it left our place, honestly it is difficult to do better, we always give our best to ship as quickly as possible even during this busy period. We are sorry if you were disappointed but we hope to see you again very soon! I wish you a good day
2 /5
★★☆☆☆

Half of the ordered parts do not match!

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3 /5
★★★☆☆

I ordered complete wiring harness CDI switch, I have no ignition, CDI problem I think

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3 /5
★★★☆☆

Great site

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2 /5
★★☆☆☆

Very nice wheels, I mounted them perfectly and after 100 meters of riding the inner tube exploded (manufacturing problem)

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3 /5
★★★☆☆

Very good

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3 /5
★★★☆☆

Plastic kit not completely unhappy but otherwise good product

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2 /5
★★☆☆☆

I haven't received anything while waiting.

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3 /5
★★★☆☆

Circuit breaker does not work

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3 /5
★★★☆☆

Still waiting for my calendar which was not included in my order

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3 /5
★★★☆☆

For the delivery time no worries but there was no manual in the box, it was sent to me by email but not exactly the same model of motorcycle so I had to manage and be in doubt about having assembled the motorcycle and the rear wheel tire correctly or if it is defective, I don't really know, plus there is something loose in the wheel, otherwise for the rest the motorcycle is good for the price

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2 /5
★★☆☆☆

2 parts out of 5 ordered that I had to modify to fit

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Answer from MiniMX
Hello 🙂 the compatibility of parts can vary from one model to another, I advise you to call us next time before your order so that we can advise you better, as I do not see any email from you. Looking forward to it 🙂
3 /5
★★★☆☆

I did not receive my calendar as a gift in my order

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2 /5
★★☆☆☆

We ordered a motorcycle and received a motorcycle of a different color. The after-sales service can do nothing for me and no response to my emails. Too bad considering the price.

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Answer from MiniMX
Hello, we did not receive the photos we requested by email, that is why we did not respond. I invite you to send us the requested photos via email directly from your mailbox and we will process your request as quickly as possible as we do for each of our clients 🙂 Waiting for your news, have a nice day [email protected]