Reviews MiniMX

9/10
★★★★★
based on 27035 reviews published

Latest neutral customer reviews

3 /5
★★★☆☆

Fast delivery

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2 /5
★★☆☆☆

I would have given 5 stars but on my last order from Thursday, the order was still being prepared despite the whole Friday to ship the order, thus blocking my weekend without parts. A bit disappointed knowing that I paid for express delivery at €12 and the express delivery that changes nothing because delivered at 4 pm in the afternoon while paying almost €12 for delivery.

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Answer from MiniMX
Hello 🙂 You ordered at 10:46 on Monday morning and you were delivered on Tuesday at 4 pm. Orders leave our place in the late afternoon, it's a 24-hour delivery, it's hard to do better... We do everything to process and ship orders as quickly as possible, it's difficult to do less than 24 hours as a deadline. See you soon anyway 🙂
3 /5
★★★☆☆

Fortunately, the customer service is good

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3 /5
★★★☆☆

The rim was unprotected in the damaged box, fortunately the rim was in good condition

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3 /5
★★★☆☆

Pay + 10€ for express delivery, arrives in 1 week, almost not express at all, otherwise great

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Answer from MiniMX
Hello 🙂 The express delivery in 24h applies to mainland France, it allows you to receive it in two working days. We do our best to ship as quickly as possible, see you soon 🙂
3 /5
★★★☆☆

Respect for delivery dates

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2 /5
★★☆☆☆

Very disappointed with my order. Very bad carburetor, non-functional adjustments... And other items not compatible while the description said otherwise...

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Answer from MiniMX
Hello, we are sorry if a product disappointed you and you are not satisfied, however, I do not see any email to report the problem to us... I look forward to hearing from you to remedy the situation. Have a nice day.
2 /5
★★☆☆☆

Hello, I received the motorcycle but I received it with scratches on the cartridge and the front right fairing slightly but visible. I was missing a 10mm screw, so I had to go buy screws in the store. First start and the carburetor came off, so with my average knowledge, I think this is not normal. I tightened it, it seems to hold. I did not expect to receive a used motorcycle with defects like those I explained to you, for this I hope for a commercial gesture from you.

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Answer from MiniMX
Hello 🙂 You did not receive a used motorcycle and the tightenings need to be checked, however, the scratches and the fact that some screws were missing are obviously not normal. To remedy the situation, I invite you to send an email to customer service at [email protected] and we will respond to you quickly. Please include photos of the damaged areas. I look forward to hearing from you 🙂
2 /5
★★☆☆☆

I am missing the deco kit, you told me you would send me one, you still haven't done it.

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Answer from MiniMX
Hello 🙂 Looking at your order, everything has been sent correctly. If you have not received the deco kit, I invite you to email us and the necessary will be done without any problem. There may have been an oversight when putting it on the pallet, and we apologize for that. Have a nice day, I look forward to hearing from you.
2 /5
★★☆☆☆

I ordered a brake pedal on the seller's advice, he sent me the wrong one since he didn't have the one that fits my motorcycle. I received it, it doesn't fit, I contacted him to return it, he never wanted to, he made me go through customer service to get a refund. So be careful, he pushes for sales.

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Answer from MiniMX
Hello 🙂 You own a motorcycle that we do not sell, and therefore we do not have the original part as it was stated to you by email. My colleague suggested certain models that he thought could fit based on your photos, and he specified that to you. Moreover, after receiving the part and your request because you could not mount it, a return label at our expense was sent to you, so you did not pay anything for the return. I don't really see where the problem is, there was in no case a 'forced sale'. See you soon 🙂
2 /5
★★☆☆☆

The engine was wrapped in bubble wrap... without even a piece of polystyrene... 2 small boxes clearly already opened containing, in my humble opinion, half of the parts it was supposed to contain... I received a simple flexible sleeve with a gasket, 4 screws, a sprocket cover. In my opinion, the intake manifold is missing, the very specific gear selector for this type of engine, a flat kick that is not offset (if you want to keep your feet on the footpegs)... I am on the verge of returning the engine...

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Answer from MiniMX
Hello, we apologize if the carrier was not gentle with your package. I see that you have taken the right step to email us. You just need to send us the photos that my colleague requested so that the process can proceed and your request can be processed as quickly as possible 🙂 Have a nice day.
2 /5
★★☆☆☆

Inner tube of poor quality, too fragile, valve that gave way without forcing.

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Answer from MiniMX
Hello, we do not have any particular problem with the Tecnium inner tubes which are not budget inner tubes. If you had a problem, you need to contact customer service so we can remedy it, and in your case, I do not see any email regarding this situation. I look forward to hearing from you as we are very responsive 🙂
3 /5
★★★☆☆

Customer service not very responsive

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3 /5
★★★☆☆

Received with a broken hub but they sent me a wheel and otherwise it's fine, it works well, great quality-price ratio, delivery quite fast, nice for terrains and forests

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3 /5
★★★☆☆

Satisfied

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3 /5
★★★☆☆

Missing screws, carburetor missing screws as well.. bent handlebars.. it looks like a lot for a new motorcycle, it seems like used, too bad. I hope it will be addressed.. too bad I didn't take a photo

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2 /5
★★☆☆☆

Average

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3 /5
★★★☆☆

I ordered a 150 lx mini drift, one fork was defective, the after-sales service was very quick 'super', they are sending me forks but not the original one, so I have to change the front brake caliper up to the master cylinder and the original fork cover fairings don't fit my new forks, so I have no fork protection...

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2 /5
★★☆☆☆

The deco kit is poorly copied and does not fit at all on the opposite cover of the exhaust outlet. Moreover, the advice given for installation indicated to put a little soapy water before installation to be able to adjust the kit, but as a result, the kit no longer sticks... Anyway, it's a shame for this product.

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Answer from MiniMX
Hello, we are sorry for this inconvenience. Have you contacted customer service to inform them of your installation problem? Best regards, Mini MX
2 /5
★★☆☆☆

Several parts not received in good condition.

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Answer from MiniMX
Hello 🙂 If there is a problem when receiving your order, you need to send us an email and customer service will take care of it. I just checked and I have no email from you. We look forward to hearing from you. Have a nice day 🙂
2 /5
★★☆☆☆

Hello, I recently ordered a clutch and front brake lever kit. It was clearly specified that it was CRZ finishes and even on the packaging it was written CRZ. But the front brake lever did not fit at all on the master cylinder of my CRZ 140 from 2018. A bit disappointed given the price and the time it took me to install it. Best regards, Tony

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Answer from MiniMX
Hello 🙂 It is specified that the levers are intended for a certain type of master cylinder. The fact that it is the same brand does not necessarily guarantee compatibility, as is the case with many things. The best thing when you have a doubt or cannot install a part is to call us; we are very available. Have a nice day
2 /5
★★☆☆☆

Carburetor received scratched on the intake side, starter of poor quality. Order linked to a customer service issue, it's not serious.

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Answer from MiniMX
Hello, if there is a problem with the parts received for your customer service, do not hesitate to send us an email with photos. Have a nice day 🙂
2 /5
★★☆☆☆

It is a 24 MM carburetor and not a 26.

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Answer from MiniMX
Hello, we sell it with the indications from the supplier. If you are not satisfied with this product, send an email to customer service who will inform you of the procedure for a return and a refund. Our customers are satisfied with this product, and that is why it is for sale on the site 🙂 I wish you a good day
2 /5
★★☆☆☆

Spark plug perfect, anti-parasite perfect, but CDI broken, does not work.

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Answer from MiniMX
Hello, if you have encountered a problem with a part, you need to send us an email at [email protected], we will take the necessary steps very quickly. Have a nice day 🙂
2 /5
★★☆☆☆

The item is broken.

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Answer from MiniMX
The item has been resent to you, we apologize for the inconvenience.
2 /5
★★☆☆☆

Delay of 4 days on delivery without any tracking, except for that, a very quick customer service but they could not give me the answers I was looking for. Too bad... Now I just have to see the motorcycle.

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Answer from MiniMX
Hello 🙂 You ordered on Saturday, so the motorcycle left on Monday and arrived on Wednesday at the distribution agency. Since that day, the agency has been trying to contact you for an appointment via SMS or email. I invite you to check your messages to receive the motorcycle as soon as possible. Have a nice day
3 /5
★★★☆☆

I ordered a 126 link chain and received a 120 link chain

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3 /5
★★★☆☆

Very fast delivery

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3 /5
★★★☆☆

I received my order for a CRZ 300 in 4-5 by db schenker. Careful delivery but the motorcycle seat was damaged, I received a small compensation and important missing screws that I have been waiting for a month. The customer service is responsive but answers a bit off expectations.

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Answer from MiniMX
Hello, it seems that the letter from the post office got lost because I posted the letter with the screws inside myself, we will do what is necessary today without fail, have a good day
2 /5
★★☆☆☆

So my package was completely smashed as if it had been thrown. I paid 11 euros to be delivered the next day, I only received it on Wednesday, and when I called for a refund of shipping costs, they said it was not our fault, it was because of Chronopost. Anyway, it's the first time I order from this site, but I am really disappointed with the site.

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Answer from MiniMX
Hello, we always do our best to satisfy our customers by shipping as quickly as possible. Unfortunately, we are dependent on carriers in some cases. I hope to see you again soon; do not hesitate to give us a call for your next order 😉
3 /5
★★★☆☆

Lack of information on the purchased products. So I didn't get the right mudguard.

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3 /5
★★★☆☆

Disappointed by customer service... Delivery problem, the after-sales service blames me.

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3 /5
★★★☆☆

Delivery with Chronopost is a disaster, I have only received one package out of two so far

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3 /5
★★★☆☆

I bought a complete engine and did not receive the air filter, it was clearly marked that it was included 🙁 otherwise good engine.

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2 /5
★★☆☆☆

Hello, I am missing a part in my package, yet I never bothered.

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Answer from MiniMX
Hello, we are sorry for the inconvenience. We have received your email and we are taking the necessary steps. Have a nice weekend 🙂
3 /5
★★★☆☆

Part quite fragile, mounted and a rear brake hit and a small piece broke.

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2 /5
★★☆☆☆

Are there any fake parts that are damaged?

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Answer from MiniMX
Hello, what is the problem, please? Have you made a request to customer service? [email protected]
2 /5
★★☆☆☆

Order received with a cracked tank.

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2 /5
★★☆☆☆

My package hasn't arrived

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Answer from MiniMX
Hello, your order was delivered this morning, unfortunately, the carriers do not deliver on weekends, see you soon 🙂
2 /5
★★☆☆☆

I received torn engine gaskets and damaged parts

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Answer from MiniMX
Hello, I am sorry if a part arrived damaged, I do not see any email from you, please send us photos and we will do what is necessary as soon as possible to resolve the issue. Have a nice day