9/10
★★★★★
based on 26780 reviews published

Latest customer reviews

3 /5
★★★☆☆

The rim was unprotected in the damaged box, fortunately the rim was in good condition

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4 /5
★★★★☆

Good advice by phone

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5 /5
★★★★★

2 orders placed 2 super fast deliveries (2 different carriers) top

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5 /5
★★★★★

Fast

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1 /5
★☆☆☆☆

Following my comment which you did not like and the absence of a response from you, I am removing another star for the service which is misleading, the proof is that you do not post it and you do not respond to me.. this was my last order with you, you have lost a customer.

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Answer from MiniMX
Hello 🙂 Your loyalty points due to your purchase are credited to your account, you may not find them because you have three accounts with the same address on our site. In a case like this, do not hesitate to call us, we can do it directly over the phone, computer problems can occur. Regarding your order, you ordered Wednesday evening at 5 PM, the order therefore left Thursday afternoon and you received it Monday morning, which is 48 working hours. I am sorry if this did not satisfy you, we offer a 24-hour service with Chronopost for any order before 1 PM, but the weekend will always be considered as two non-working days. See you soon with us and I repeat if you encounter a problem call us or send an email, we are very available, we cannot solve your problem if we are not aware 🙂 Have a nice day
5 /5
★★★★★

Order of a children's quad. Despite very good protection of the package (metal frame inside the box) the quad's casing was damaged. After sending photos and explanation to customer service 3 days later a new casing was delivered to the house. I highly recommend this site.

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5 /5
★★★★★

Very serious and attentive

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3 /5
★★★☆☆

Pay + 10€ for express delivery, arrives in 1 week, almost not express at all, otherwise great

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Answer from MiniMX
Hello 🙂 The express delivery in 24h applies to mainland France, it allows you to receive it in two working days. We do our best to ship as quickly as possible, see you soon 🙂
5 /5
★★★★★

Great site very good, perfect

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5 /5
★★★★★

Super I am not disappointed

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3 /5
★★★☆☆

Respect for delivery dates

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5 /5
★★★★★

The prices are great and the delivery is super fast!

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5 /5
★★★★★

Very good

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2 /5
★★☆☆☆

Very disappointed with my order. Very bad carburetor, non-functional adjustments... And other items not compatible while the description said otherwise...

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Answer from MiniMX
Hello, we are sorry if a product disappointed you and you are not satisfied, however, I do not see any email to report the problem to us... I look forward to hearing from you to remedy the situation. Have a nice day.
5 /5
★★★★★

Super customer service, responsive and understanding!

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4 /5
★★★★☆

Hello, while browsing the site, I saw many pieces of equipment related to my purchase, which somewhat decided me. The only small downside is that some data is missing which I think is important. I want to express a detail about the small motor and concerning the color of the wires related to the connection which is different from that of the small quad for which I ordered.

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5 /5
★★★★★

Fast, cheap, compliant.

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5 /5
★★★★★

Everything is perfect! Thank you

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2 /5
★★☆☆☆

Hello, I received the motorcycle but I received it with scratches on the cartridge and the front right fairing slightly but visible. I was missing a 10mm screw, so I had to go buy screws in the store. First start and the carburetor came off, so with my average knowledge, I think this is not normal. I tightened it, it seems to hold. I did not expect to receive a used motorcycle with defects like those I explained to you, for this I hope for a commercial gesture from you.

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Answer from MiniMX
Hello 🙂 You did not receive a used motorcycle and the tightenings need to be checked, however, the scratches and the fact that some screws were missing are obviously not normal. To remedy the situation, I invite you to send an email to customer service at [email protected] and we will respond to you quickly. Please include photos of the damaged areas. I look forward to hearing from you 🙂
5 /5
★★★★★

Very good motorcycle of very good quality

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5 /5
★★★★★

I ordered a 14-inch rim with a 15 axle. It arrived in very good condition. Delivery received in less than 1 week top.

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5 /5
★★★★★

Perfect fast and attentive as always. Thank you

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5 /5
★★★★★

Fast and serious delivery Motorcycle perfectly packaged and protected

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5 /5
★★★★★

Very happy thank you

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4 /5
★★★★☆

Good

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5 /5
★★★★★

I am very satisfied with the site I have already made many orders on it with other accounts and I admit that I would like a partnership for you

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2 /5
★★☆☆☆

I am missing the deco kit, you told me you would send me one, you still haven't done it.

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Answer from MiniMX
Hello 🙂 Looking at your order, everything has been sent correctly. If you have not received the deco kit, I invite you to email us and the necessary will be done without any problem. There may have been an oversight when putting it on the pallet, and we apologize for that. Have a nice day, I look forward to hearing from you.
5 /5
★★★★★

Motorcycle delivered in 4 days. However, a screw was missing because the thread was broken at the level of the decoration kit. I contacted customer service who quickly sent me a bag of screws.

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5 /5
★★★★★

Very well delivered, nothing to say

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2 /5
★★☆☆☆

I ordered a brake pedal on the seller's advice, he sent me the wrong one since he didn't have the one that fits my motorcycle. I received it, it doesn't fit, I contacted him to return it, he never wanted to, he made me go through customer service to get a refund. So be careful, he pushes for sales.

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Answer from MiniMX
Hello 🙂 You own a motorcycle that we do not sell, and therefore we do not have the original part as it was stated to you by email. My colleague suggested certain models that he thought could fit based on your photos, and he specified that to you. Moreover, after receiving the part and your request because you could not mount it, a return label at our expense was sent to you, so you did not pay anything for the return. I don't really see where the problem is, there was in no case a 'forced sale'. See you soon 🙂
5 /5
★★★★★

100% satisfied

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5 /5
★★★★★

Very smooth, quick for customer service, top

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5 /5
★★★★★

Serious and fast

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4 /5
★★★★☆

Arrived super fast, well packaged...

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4 /5
★★★★☆

The tires are there.

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2 /5
★★☆☆☆

The engine was wrapped in bubble wrap... without even a piece of polystyrene... 2 small boxes clearly already opened containing, in my humble opinion, half of the parts it was supposed to contain... I received a simple flexible sleeve with a gasket, 4 screws, a sprocket cover. In my opinion, the intake manifold is missing, the very specific gear selector for this type of engine, a flat kick that is not offset (if you want to keep your feet on the footpegs)... I am on the verge of returning the engine...

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Answer from MiniMX
Hello, we apologize if the carrier was not gentle with your package. I see that you have taken the right step to email us. You just need to send us the photos that my colleague requested so that the process can proceed and your request can be processed as quickly as possible 🙂 Have a nice day.
5 /5
★★★★★

Very satisfied with my first order. Fast delivery, perfect packaging. I recommend the minimx team

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5 /5
★★★★★

Order received very quickly, the 3x3 tent is an excellent product, very good value for money.

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2 /5
★★☆☆☆

Inner tube of poor quality, too fragile, valve that gave way without forcing.

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Answer from MiniMX
Hello, we do not have any particular problem with the Tecnium inner tubes which are not budget inner tubes. If you had a problem, you need to contact customer service so we can remedy it, and in your case, I do not see any email regarding this situation. I look forward to hearing from you as we are very responsive 🙂
5 /5
★★★★★

Top! E-cross CRZ 1000w ordered for my daughter. Deadline respected. Quality really good. Very good value for money. I recommend MINIMX!!!

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