Reviews MiniMX

9/10
★★★★★
based on 27035 reviews published

Latest neutral customer reviews

3 /5
★★★☆☆

Order still not received, I might receive it tomorrow

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2 /5
★★☆☆☆

Delivery is terrible

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3 /5
★★★☆☆

Package tracking not very intuitive but well packaged.

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3 /5
★★★☆☆

Very good

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2 /5
★★☆☆☆

Not very precise on the exact correspondence of items for different motorcycle models and the chat does not clarify more.

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Answer from MiniMX
Hello, we always try to provide as much information as possible and respond accurately, I am sorry if the response you received did not meet your expectations, hoping to see you again very soon with us and do not hesitate to call if needed. Have a nice day 🙂
2 /5
★★☆☆☆

Ordered on Thursday evening, 24-hour delivery, so I should have received it on Saturday as I was told by email. On Saturday, an email saying I would only get it on Monday, then on Monday another email to finally receive it on Tuesday. Delivery needs to be reviewed...

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Answer from MiniMX
Hello, I am really sorry for the delivery delay, unfortunately in some cases we are dependent on the carriers, we shipped as quickly as possible. See you soon at Mini MX
2 /5
★★☆☆☆

Trouble with the order of a 250crz 2023? Fork 150crz or sticker 150 on a 250crz. After-sales service shouldn't be disturbed too much during nap time

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Answer from MiniMX
Hello, we have received the necessary items, just contact us to arrange the situation, there have indeed been some decoration hiccups on the motorcycles but these are only graphic elements and not parts. Have a nice day 🙂
2 /5
★★☆☆☆

Hello. Instead of having the order in 48h / 72h as specified at the time of the order, I received it 6 days later and because I went to pick it up directly at the delivery agency. Moreover, the boxes were torn everywhere. The calendar was bent on all sides. Honestly, it leaves something to be desired...

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Answer from MiniMX
Hello 🙂 you placed the order on 18/04 at 8:30 PM, it was therefore shipped on 19/04 in the afternoon and arrived at the Angers delivery agency on 21/04 at midnight, less than 48 working hours since it left our place, you chose to pick it up and therefore received it in less than 72h since it left our place, honestly it is difficult to do better, we always give our best to ship as quickly as possible even during this busy period. We are sorry if you were disappointed but we hope to see you again very soon! I wish you a good day
2 /5
★★☆☆☆

Half of the ordered parts do not match!

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3 /5
★★★☆☆

I ordered complete wiring harness CDI switch, I have no ignition, CDI problem I think

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3 /5
★★★☆☆

Great site

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2 /5
★★☆☆☆

Very nice wheels, I mounted them perfectly and after 100 meters of riding the inner tube exploded (manufacturing problem)

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3 /5
★★★☆☆

Very good

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3 /5
★★★☆☆

Plastic kit not completely unhappy but otherwise good product

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2 /5
★★☆☆☆

I haven't received anything while waiting.

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3 /5
★★★☆☆

Circuit breaker does not work

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3 /5
★★★☆☆

Still waiting for my calendar which was not included in my order

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3 /5
★★★☆☆

For the delivery time no worries but there was no manual in the box, it was sent to me by email but not exactly the same model of motorcycle so I had to manage and be in doubt about having assembled the motorcycle and the rear wheel tire correctly or if it is defective, I don't really know, plus there is something loose in the wheel, otherwise for the rest the motorcycle is good for the price

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2 /5
★★☆☆☆

2 parts out of 5 ordered that I had to modify to fit

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Answer from MiniMX
Hello 🙂 the compatibility of parts can vary from one model to another, I advise you to call us next time before your order so that we can advise you better, as I do not see any email from you. Looking forward to it 🙂
3 /5
★★★☆☆

I did not receive my calendar as a gift in my order

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2 /5
★★☆☆☆

We ordered a motorcycle and received a motorcycle of a different color. The after-sales service can do nothing for me and no response to my emails. Too bad considering the price.

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Answer from MiniMX
Hello, we did not receive the photos we requested by email, that is why we did not respond. I invite you to send us the requested photos via email directly from your mailbox and we will process your request as quickly as possible as we do for each of our clients 🙂 Waiting for your news, have a nice day [email protected]
2 /5
★★☆☆☆

I give 2 stars because delivery costs are very expensive in addition to customs fees upon receipt

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Answer from MiniMX
Hello, I am sorry but you live in Guadeloupe, we ship from mainland France, we cannot really be held responsible for customs fees or transport costs for such a distant destination ^^ We have the merit of offering you our products despite the distance 🙂 See you soon
2 /5
★★☆☆☆

The box was smashed and my exhaust spring is missing

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Answer from MiniMX
Hello, we are sorry for the inconvenience, however I do not see any emails from you and unfortunately if we are not aware, it is difficult to remedy. Do not hesitate to contact customer service [email protected] Waiting for your news 🙂
2 /5
★★☆☆☆

N/A

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2 /5
★★☆☆☆

New engine new harness no ignition?

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Answer from MiniMX
Hello, we have just received your email, the customer service will process your request as soon as possible
3 /5
★★★☆☆

The levers are of good quality just to check the tightening of the screws beforehand because I lost one on the first outing

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3 /5
★★★☆☆

I received a damaged rear wheel, bent, and maybe already mounted. I was asked to return it but after almost a week I have no news...

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3 /5
★★★☆☆

Fast delivery but mixed feelings about the parts

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3 /5
★★★☆☆

Available

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2 /5
★★☆☆☆

A punctured inner tube among the 2 received

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3 /5
★★★☆☆

Fast delivery

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2 /5
★★☆☆☆

The motorcycle I received is full of problems. Given the price, with the electric starter that doesn't work, a dead fuse, the deco kit glued hastily, this was my first and last order.

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2 /5
★★☆☆☆

Too bad the line normally intended for a CRF 110 frame does not fit. I had to modify my original line for the mounting and alignment of the cartridge. The UNI air filter ordered in 51 for a 28 type PWK carburetor is too big, I had to tighten it all the way and still the hold is not great. I am a good customer with you. I hope to receive at least a commercial gesture from you for the inconvenience caused.

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3 /5
★★★☆☆

The quality of the products is good and the prices are reasonable. But there is really a lack of the possibility to check the compatibility of the parts with each other.

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3 /5
★★★☆☆

I was not informed that my package had arrived at the pickup point so the order was returned to minimx. I had to place a new order and the price of the product has significantly increased and moreover for this package too I was not informed.

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3 /5
★★★☆☆

Correct delivery

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2 /5
★★☆☆☆

I bought a Lifan 125 engine, timing chain misaligned, valve clearance not good, with that I took the stage 2 ignition, the CDI does not work and neither does the coil

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Answer from MiniMX
Hello, we are sorry if you encountered problems, however it is rare for the parts not to work. I do not see any email from you to customer service. The valve clearance is not necessarily set from the factory like on motorcycles, if you encounter difficulties in your assembly do not hesitate to contact customer service by pressing 3 to speak directly with the technician. Have a nice day
3 /5
★★★☆☆

I paid for next day delivery by 1 PM at the latest and I only received it the day after tomorrow. I contacted customer service who found no solutions or compensation

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Answer from MiniMX
Hello, you chose a standard Chronopost delivery, so it is normal that you did not receive it the next morning. The order was prepared less than two hours after you placed it and it was shipped the same afternoon and delivered in less than 48 hours, we do everything to avoid wasting time and to satisfy you as quickly as possible. Have a nice day 🙂
2 /5
★★☆☆☆

Delivery 24/48h not respected. We are still waiting for the motorcycles. Following the purchase of 2 motorcycles, we still have not received our loyalty points... the next order will be on SmallMx.

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Answer from MiniMX
Hello, your order was placed on Wednesday 22, shipped on Thursday 23 with SCHENKER, depending on the distance vehicle deliveries are from 24H to 72H, the delivery occurred on Tuesday 28, which is 3 working days after shipment, it should be taken into account that the carrier does not deliver on weekends. I apologize for the misunderstanding regarding the delay, but the delay cannot be shorter... regarding your points they are automatically validated 14 days after shipment but we can force it which I am doing right now. We care about customer satisfaction and hope that this misunderstanding about the delay, despite being honorable, will allow you to trust us again. In any case, we will do our best to satisfy you. Best regards, The Mini MX team
2 /5
★★☆☆☆

Deliver between 48h and 72h you can pick it up

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Answer from MiniMX
Hello, I see on the order tracking that there was indeed a bit of a long delay, we apologize for that, we are dependent on the carriers and unfortunately, unforeseen events happen. The indicated delays are a general average. Hoping that you are satisfied with the motorcycle. Have a nice day 🙂