Reviews MiniMX

My opinion is that when you pay 13€ more to receive your package the next day, but I only received my package a week later, how do you plan to refund me?

Navigation is really not great, very few parts offered for CRZ ERZ 250 and the few you have are either out of stock or do not correspond to the original. After-sales service gives the impression that they know nothing about mechanics and the parts offered. Delivery is acceptable as long as you receive what you ordered and paid for.

The after-sales service is useless...

Very disappointed because marked for YCF start in the ad and during assembly it gets stuck with the battery!!!

0 points! Ordered a swingarm for 250€, received a bad part. They asked me to pay the return shipping costs when it was their mistake. I do not recommend this site, go to the competition that takes responsibility when they make mistakes in orders.

The delivery was delayed by several months, but the most annoying was the incompetence of customer service, no news from them, they did not inform us of the delay, we were therefore forced to chase them several times by phone, they were frankly unpleasant on the phone and even dared to respond "well, you can just cancel your order". And finally, the commitment to offer us 74€ in gift vouchers was not respected. It is pathetic to consider a customer so little. We will never renew our experience with this site.

I placed an order with them for two motorcycles for my children, package lost. I placed another order last week and again, package lost. How can you lose motorcycles, it's not a small package after all?

We ordered a motorcycle wheel, it arrived warped. Impossible to prove, fortunately I noticed it because it's dangerous.

I placed an order on June 23 on the site and as of today, we are July 7, 2021, I still have not received the motorcycle knowing that delivery is quite expensive and that the site specifies delivery in 24/72 hours, so I am very disappointed in this regard, especially my son. Knowing this, I would have waited for the sales. As a result, I contacted customer service who gave me a number to contact the delivery person, which turned out to be a wrong number, and to whom I asked for a commercial gesture for the wait of my package, they did not want to know anything, so disappointed with the delivery time and customer service.

No customer service from start to finish. I left an email with customer service a month ago, no response. The motorcycle arrived damaged because it was poorly packaged. No parts available for the 250 crz. Fast54000 is just a dream seller when they say that spare parts are available. In short, not a serious brand at all. Move on, there are much more serious competitors. It's not possible to give zero stars, this site is not worth more...

Order delivered with a lot of delay

Customer service is not up to par, avoid....

I want to return the dirt bike despite the 14-day withdrawal period, we return at our expense and a deduction on the price paid, what a shame, go to another site for your purchases.

We just received the motorcycle ordered for my 8-year-old son's birthday, unfortunately, he could not try it because it does not work.

Package received damaged and spoiled

Pay for a 24/48 delivery to receive it a week later...

I ordered a brake caliper, it doesn't work, only 1 piston works, the other does not work for a new item, I am not satisfied and since I mounted it on my dirt bike, I could not get a refund.

Hello, it's not too great, I received the engine fine but the CDI does not work.

Do not reply to me

Bad

Fast delivery, thank you

Missing 1 item, I reported it, they need a photo that proves nothing, count the chain, you will see that there is one more.

Aluminum part instead of being steel, scratched on top of that

The cable recommended by the interlocutor is not great, had to cut it and make some modifications, so I am not very satisfied

At this moment, service isn't that good. My package got damaged, the post office automatically returned the goods as they didn't want to deliver the package in this state. As till this moment, I need to wait for the money to be refunded and make a new order.. Seems to me that a automatic postage of a new order shouldn't be that difficult?

The rim is all deformed and bent, I sent an email but no response, disappointed with customer service and product quality

Fairly good navigation on the site, but not enough information on the products, so what I ordered does not match my request

Delivery took 3 weeks

Very disappointed, I made a mistake in the order so I then contacted customer service by phone to change the first name and last name of my order because there was a typo from my autocorrect, customer service guaranteed me that the name and first name had been changed, but when I picked up my package it turned out that it had not been changed. I was very lucky because I proved that it was indeed my order with the emails received, disappointed I will not order from you again

Damaged tank delivered. I called Minimx and spoke to Nicolas who offered me €10 refund on a part worth €25. I have to return the part at my expense (€9.90) and since then no news......

Arrived very damaged

As soon as you tighten it at the bottom, it blocks the handle, not great

The ordered caliper does not match its description for motorcycle

Order placed, but still nothing received

I received the torn elastic

I haven't received my order, I just reordered and hope to get the same deal

Two orders, twice disappointed by the quality of the items and it was specified for one model and in the end it doesn't even fit

I received my parts but I made a return and I'm still waiting for my refund

Poor quality staff and bad advice!

Disappointed with the last delivery