9/10
★★★★★
based on 26771 reviews published

Latest neutral customer reviews

2 /5
★★☆☆☆

Return much too complicated.

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3 /5
★★★☆☆

Does not fit on a Pro Bike 140cc yx 14"/17" too small even when adjusting.

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2 /5
★★☆☆☆

NOT THE RIGHT PRODUCTS ORDERED.

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Answer from MiniMX
Hello, In case the ordered products do not meet your expectations, do not hesitate to return them, we will issue a refund. Best regards, Mini MX
3 /5
★★★☆☆

Very good product

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2 /5
★★☆☆☆

Buying a wheel for a motorcycle that is 1 month old, unpleasant customer service, moreover I cannot sell it since the identification plate is not the right one according to customer service, a motorcycle purchase more than regrettable.

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Answer from MiniMX
Hello, The wheel truing is indeed not guaranteed as it must be checked and tightened before use, but we have sent you a complete wheel from our workshop. Best regards, Mini Mx
3 /5
★★★☆☆

Fast delivery but missing the clamping screw, I sent an email and still no response

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2 /5
★★☆☆☆

I ordered on June 10, plus delivery the next day before 1 PM, I still haven't received anything, not even the package was sent.

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Answer from MiniMX
Hello, You ordered on Friday the 10th at 4:30 PM, an order with delivery before 1 PM must be placed before 1 PM, moreover we deliver on business days from Monday to Friday. According to the package tracking, it left on Monday the 13th and was delivered on the 14th, so within the delivery times. Best regards, Mini Mx
2 /5
★★☆☆☆

It's just the delivery times that are really not correct at all, but nothing to do with the great quality of the site.

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Answer from MiniMX
Hello, We apologize for this inconvenience. As a reminder, our deliveries are made on business days, your order left on Friday the 3rd, and since Monday the 6th was a holiday, the delivery was delayed and you were delivered within 48 hours on business days, in accordance with GLS delivery times. Best regards, Mini Mx.
3 /5
★★★☆☆

Average

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2 /5
★★☆☆☆

It is never, I repeat never the right part. Every time I order, the part does not fit my motorcycle.

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Answer from MiniMX
Hello, We apologize for this inconvenience, Dirt Bike parts are adaptable, you need to refer to the technical data of the parts to identify those that can fit your model. Customer service is at your disposal by phone at 09.72.39.05.37, by email at [email protected], or by chat via the site. Best regards, Mini Mx
3 /5
★★★☆☆

Unfortunately, the base gasket is not for a 140yx, all other products are compliant with the description

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2 /5
★★☆☆☆

I bought a stand, it does not correspond at all to the original dimensions, quite disappointed.

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Answer from MiniMX
Hello, We apologize for this inconvenience, Dirt Bike parts are adaptable, you need to refer to the technical data of the parts to identify those that can fit your model. Customer service is at your disposal by phone at 09.72.39.05.37, by email at [email protected], or by chat via the site. Best regards, Mini Mx
3 /5
★★★☆☆

Fast shipping.

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3 /5
★★★☆☆

I give 3 stars, the strength of minimx compared to Aliexpress (for example) is the delivery, a very small segmentation in a huge box, a simple envelope would have sufficed

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3 /5
★★★☆☆

I find that it takes a bit long for the payment acceptance by bank transfer

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3 /5
★★★☆☆

I received the delivery 5 days later + once delivered, the front fender was really poorly drilled and it was difficult to start, especially check all the screws + adjustments, but I really wouldn't take it again

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3 /5
★★★☆☆

Lack of stock, product not necessarily of good quality. But we still have a choice in the articles, the speed of customer service is really good, the website is quite intuitive. I almost only order my parts from MiniMx

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3 /5
★★★☆☆

I arrive at 40€ of order to avoid paying shipping fees. I use my points... The total goes below 40€ thanks to this and then I am charged shipping fees. I find that very average.........

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3 /5
★★★☆☆

There is an enormous lack of products in the catalog, you should expand your range especially regarding the YCF brand, if you are really the number 1 dealer in France!

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Answer from MiniMX
Hello, We have no pretensions of being number 1, however we try to offer the entire YCF catalog, which product from the range did you not find? Best regards, Mini MX
2 /5
★★☆☆☆

Wrong size of the front tire.

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Answer from MiniMX
Hello, Did you receive a different size than what you ordered, or did the ordered size not meet your needs? Best regards, Mini Mx
2 /5
★★☆☆☆

A very pleasant customer service by chat and phone! But I ordered 2 days ago and my order is not moving... Payment has been processed but still no preparation!

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Answer from MiniMX
Hello, We are sincerely sorry, it seems to be a bug in our system, we are doing our best to unlock your order as soon as possible. We will get back to you as soon as possible. Best regards, Mini Mx
3 /5
★★★☆☆

It's good

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2 /5
★★☆☆☆

Order placed on 27.04.2022, package still not received on 04.05.2022 for a Colissimo 72 hours, I have known faster...

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Answer from MiniMX
Hello, Your order was placed on 28/04/2022. It seems that Colissimo indeed had a problem with your shipment, it should be delivered. One of our customer service representatives will open a dispute and contact you by email as soon as possible. Best regards, Mini Mx
3 /5
★★★☆☆

No comment

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3 /5
★★★☆☆

I took the express delivery but it's not too express let's say because I ordered it 3 days ago and I haven't received it yet

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3 /5
★★★☆☆

Very poor quality in terms of hardware, they tightened it like who knows what, damaged threading, the finishes are not great otherwise it can go, it's still a dirt bike

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2 /5
★★☆☆☆

Regarding the valve shim set, everything is correct. That said, I had ordered a 125 YX engine with this set which never came to fruition, due to a gearbox problem. Gears 2, 3, and 4 do not engage, certainly a problem with a bent selector fork, or the gearbox shaft is damaged. I asked to have an engine sent back to me, but customer service is drifting onto other matters. "No refund" nada! We'll see if someone can repair it for me, but frankly very unhappy with Minimx, although there may be potential, but not for the purchase of a complete engine. From now on, I will certainly order from the site, but no more complete engines. To whom it may concern.

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Answer from MiniMX
Hello, Gearboxes are not guaranteed, the APV service tried to identify with you the parts that would be defective in order to possibly make a commercial gesture; this depending on the part or parts in question. To date, we are still waiting for further investigation on your engine. Best regards, Mini Mx
2 /5
★★☆☆☆

I still haven't received my package, it is 10:53.

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Answer from MiniMX
Hello, Our deliveries are made on business days, your order was placed on Friday 22/04 at 15:34, (for delivery the next day before 1 PM, you must order before 1 PM) so your order will be shipped today for delivery tomorrow. Best regards, Mini Mx
2 /5
★★☆☆☆

I didn't like it because it took 3 weeks for my order to be processed and I had to send a message myself to get things moving because I was forgotten.

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Answer from MiniMX
Hello, We are sincerely sorry, this is an IT problem beyond our control. Best regards, Mini Mx
2 /5
★★☆☆☆

Missing the complete gasket set so I had to buy one additionally.

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Answer from MiniMX
Hello, If a part is missing from your order, it is necessary to contact us by email at [email protected]. Additionally, we cannot find an order for another gasket set. Best regards, Mini Mx
3 /5
★★★☆☆

Package still hasn't arrived, delivery was supposed to be in 24-48 hours and I've been waiting for a week. Thank you

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2 /5
★★☆☆☆

Hello, when I want to reconnect to my account, it tells me that the password is incorrect, so I click on (forgot password), I send the recovery email and I click on it directly after receiving it and it tells me the link is no longer valid.

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3 /5
★★★☆☆

Very good interlocutors, really responsive. However, I'm disappointed to have to return goods before even receiving the order.

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2 /5
★★☆☆☆

Perfect phone relationship but since my order placed on 03/04 delivery at 50€ for 24-48h... We are on 11/04 and I still haven't received anything...

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Answer from MiniMX
Hello, Motorcycles are delivered by appointment, the average observed delay is 48/72 business hours for vehicle delivery, this delay is not guaranteed, it results from an average of deliveries contacted in mainland France over a calendar year. Best regards, Mini MX
3 /5
★★★☆☆

The engine arrived with a leak

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3 /5
★★★☆☆

Hello, Package well received, well packaged, fast. A bit disappointed because the hole drilling for the master cylinder fixation is very poorly done, really messed up because there is no more material at the bottom of the hole

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3 /5
★★★☆☆

Everything is perfect except for the delivery, if we put express delivery we should wait at least 5 days before receiving it while we pay to receive it the next day or within 48 hours

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3 /5
★★★☆☆

Rather correct but a small error on one of the casings of the lot which had a green casing while all the others are black, regrettable. I think of the person who prepared the order and who didn't think it was strange... Had to return the casing in question, shipping costs at my expense and order a new black casing with more shipping costs. For a casing at 19€ which ends up costing me almost 40€. Really a shame

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Answer from MiniMX
Hello, Our colleagues in preparation are subjected to control by scan on each item to avoid errors during package preparation, unfortunately they cannot apply this logic as it would slow down the entire logistics service, we are really sorry for the inconvenience and hope to offer you a simpler and more adapted return service for this type of inconvenience soon. Best regards, Mini MX
3 /5
★★★☆☆

Not great

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3 /5
★★★☆☆

Easy order

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