★★★★★
based on 26771 reviews published
Latest negative customer reviews
Did not receive the correct part. Disappointed.
A lot of choices but also many out-of-stock items that are not anticipated, as for the delivery, it is endless, it is inconceivable.
Endless delivery time! Not to mention the out-of-stock items and that, this is not the post office!
A part was damaged and not even packaged, surely a second-hand part
I received this motorcycle on Wednesday, delivered with some scratches. After 2 hours of riding, I lost the pot envelope, the brilliant arm screw, and most of the casing screws. After a cleaning, the motorcycle no longer accelerates.
Disappointed, because for an order of several parts there are two errors. The photos do not necessarily correspond to the ordered part
Package always delayed or lost
I am not at all satisfied with the delivery on your site it says 48 hours 72 hours which is not the case because the delivery date I called the carrier who had still not called me to make an appointment for delivery they told me they did not have my phone number to contact me to make an appointment so if I had not called I would still not have my package so it annoyed me I went to get it myself I would like to have a commercial gesture from you because the delivery was not fully made and yet I paid for the delivery 48 hours 72 hours maximum and if I had waited I could have waited a week 2 + so please contact me to make a commercial gesture a voucher or anything thank you for your understanding
Not compliant with the order
Box in a bad state and broken piston
I have a problem the shock absorber broke on the first use
The inner tube arrived with a hole after 30 seconds the tire is flat
Placed an order for 400 euros and received nothing. No one takes me seriously, neither Minimix nor the transport company, I do not recommend because in the meantime they cash in and nothing in return, very bad experience
I received the piston for 140cc poorly machined, one of the rings gets stuck in the grooves of the piston... I am disappointed...
The electrical harness does not match the image and after correction on an identical electrical diagram, no ignition!
Not good advice
I have never had a problem with Mini MX except for the last order where I received a very poor quality exhaust pipe, the collector is not tight at the welds, I called customer service who asked me to send an email, I do not like to get into the archaic procedures of sending emails etc. too bad for me I will be a disappointed customer of my purchase, caravan for sale, selling exhaust collectors in that state takes credit away from Mini MX
For a complete new engine with the ignition provided that does not simply connect with the corresponding terminals!! I had to put back my old ignition! Customer service still waiting for a response!!!
Too loooooong wlh
No after-sales service, 2 defective products and no refund or compensation. A customer service that looks down on you.
Torn and unreliable gasket pouch and does not want to send a new order
I was supposed to receive my order letter in 24 hours, I received it in a week, I want to be refunded
Kick received in very bad condition and poorly machined
I would have liked to have received my order before being able to judge it... unfortunately I am told that it has been delivered to me when I have received nothing... and now after complaints I was first asked to conduct an investigation with THEIR carrier... and now I am told to wait... so not at all satisfied
Usually everything goes well but this time, the brake lever is not the same as the 3 presentation photos, but rather the one in the photo well below, so it does not match and is impossible to mount, a trick worthy of wish or aliexpress ...
Very poor indication of the parts and more euros spent for nothing
Wrong item delivered, long delivery
I am disappointed with this site following a bad experience with loose spokes on a new wheel for the after-sales service I should have checked the spokes
Very poor customer service inaccessible, very poor navigation also not the right reference
Not able to send me 4 identical cones
The order in question was placed on 23/9, shipped on 24/9 and still not delivered to this day. Please provide me with a more precise answer than the one given via chat which, on several occasions, could not provide a favorable response to my request. I don't care to know where the malfunction is. My order and its payment were made properly, I hereby request a delivery as soon as possible or a full refund of my order.
Delivery correct despite a well crushed box but a rim ordered in 12'' I received a 14''
Very disappointed with the service so far, dispute ongoing with the carrier who supposedly delivered the order, but neither seen the package nor the carrier and moreover false signature on the receipt. In short, since 15/09 still waiting for the resolution of my problem and still no parts.
Poorly packaged parts arrived broken, torn invoice and disintegrated piston box
It's not the right parts I won't order again it disgusted me
The delivery was supposed to be made in 48 to 72 hours it has been more than 1 week that I am waiting for my dirt.
I ordered tools that do not correspond at all to the photo on the site. The quality is disastrous and the tools are almost unusable. I contacted customer service who never replied or got back to me. This is not the first time. I will NEVER order again on this site.
The attached kit did not match the spacing
Unprofessional customer service .... Does nothing to satisfy its customers... To avoid
Satisfied with the delivery but not really with the kick that arrived with a damaged thread, the bolt is also damaged, had to re-tap the thread and sand the paint or the kick is otherwise unusable