Reviews MiniMX

Received part broken

Hello, you sent an email, our last response dated 27/08 without a reply from you, we ask you to acknowledge our last email and respond to it. We offer you a commercial gesture regarding your ignition cover that you received with 2 mounting points as stated in the product description, so please get back to us by email regarding this commercial proposal. Best regards, Minimx

I am not at all satisfied with Mini MX products, I ordered an exhaust pipe and they sent me the wrong size and on top of that the package is torn everywhere and the pipe is damaged, the seat thing that melts well is oil and maintenance product

I still have not received them

I would give 0 if I could 2 orders in 2 days because there was only 1 seal, my mistake, the piston ring set too big, my mistake, however when I buy 100 euros worth of parts and the 2nd package has not yet left, a good merchant will not charge a 3rd delivery fee and will add the piston ring set in the package!!

I bought a fuel cap YCF for a YCF 150 pilot, which does not fit my bike

Catastrophic site, cardboard customer service, bad faith after-sales service, ordered 2 tires in 14/17 received 2 tires in 16/19, they are not very skilled when calling, the people look down on you very haughty... Then I also ordered a pair of rims in 14/17, both rims make noise when turning, pieces of metal are floating inside the rim bead, for MiniMx's after-sales service nothing alarming, there is no safety problem, I was even told that with the engine running it would be heard more, in any case, a categorical refusal of warranty... While others had the same issue. Oh yes, they take them back but at my expense while pieces of metal are floating... Specify in this case in the ad that your rims make a casserole noise. Good luck to those who will have to deal with after-sales service...

Site OK, delivery OK and fast, after-sales service .... after over 800€ of orders in 2 months, they forgot some seals at 13 bucks (nothing serious but ...) impossible to get it without photos of the received parts but they are already mounted on my vehicle, I think they must have a way to sell the same item 2 to 3 times. Because they don't even know if they sent them or not, they will see that they have my seals on the day of their inventory 😉 .. (I work in an auto center, I know when I have a part sold and out of my stock or not)..

I received the base gasket

Well had the base gasket

The brackets do not fit, so return. The brake caliper seals are dead.

The parts and the delays do not meet my expectations.

The ignition does not work at all.

Very disappointed, I received a mountain bike master cylinder.

Poor quality, factory defect impossible to install.

Totally useless technical advice, very disappointed.

Not the right part at all.

It is July 24th and I still haven't received the tap.

Two and a half weeks for delivery when I paid for a 24-hour delivery, many parts out of stock two days later when everything was in stock at the time of ordering, I will never order from here again. Plus, when I called, I spoke to a very unpleasant woman who treated me like an idiot. Really to be banned...

I bought a 150 Daytona engine and asked if I would be able to install it without problems and without modifications, stating what I would mount it on. I was told yes, no problem. As a result, I find myself a month later looking for parts on other sites because I can't mount the carburetor or the rear brake, and they don't make the parts on Minimx... In short, I do not recommend it because it wasted more of my time than anything else.

Really disappointed, this is the second time I took a lever with quick pull and it broke after two turns of piwi.

Item not compliant with the photo on the site.

Error in the preparation of the order.

Order on 25/06 with express delivery with TNT still not received 2/07!

Poor quality parts that do not match the photos

Product arrived defective. As a result, I am only refunded the price of the product without the delivery. (7 euros for the product, 11 euros for delivery)

Big disappointment regarding the quality of some products....

It's not great

This is the second time I order from you, and it is not the right product in the end

Plastic kit sold as complete and finally arrives without a rear fender, so yes it was marked but all the way at the bottom of the description, do we have to read that far when we know what we need...

They do not want to give a return slip, not very commercial

Big delivery problem due to a mistake on their part. The customer service looks down on you and does not want to hear anything. I managed to find my package after 10 days of searching. I asked customer service to pass me their manager, no way. The manager contacted me only after a threat of filing a complaint. I do not recommend this site due to very poor customer service.

Feedback on my first purchase at MiniMx that I would now advise against! Motorcycle ordered on 26/04 and finally received on 17/06... To keep it simple, I will skip the details of these two months... I am not very satisfied with the delays not respected, whether it is the supply on their part (no stock and replenishment delays not respected twice...) and then the carrier for delivery (7 days when I paid for delivery in 48/72h max...) As many already know, after several emails and calls, you quickly realize that the customer/commercial service is deplorable and shows blatant bad faith... Of course, no apologies or commercial gesture, not even a little sticker for the kid who has been waiting for two months for his birthday, disappointment after disappointment... Fortunately, the motorcycle arrived in one piece! Decoration kit poorly placed and instructions not corresponding to the motorcycle, but nothing serious actually. For your information, the unpleasant Mr. you have on the phone named ALEXANDRE SARDINA is none other than the manager of Minimx... Yes, it is the boss who answers the phone and the salespeople who handle complaints... And even he can never do anything... It feels like a big website, but in fact, it is a small company of about ten people managed by a young guy who seems to be doing a bit of everything... Ste ksr racing / voltagreen / minimx. I understand the health problems that extend delays for everyone. But the minimum is to be commercial, good faith, and courteous, which has not been the case... In short, this is my first and last purchase with them, FLEE!! And find another site if you want to avoid problems, especially for a big purchase, but be careful, many sites seem to be partners with minimx!

Delivery supposedly within 24h 48h when I was delivered a week later, the photos are misleading, the parts I received are not the same as on the site, I will not order from them again

This worries me, I still have not received my order

Several products missing. The brands do not match what I ordered.

Missing several products. The brands do not match what I ordered

Item sold individually while it works in pairs and is shown by 2 on the site... very expensive therefore for a simple 12mm spacer

Package supposedly dropped off at a relay point, still nothing at this time! I do not recommend this site

Very well-stocked and interesting site but does not take responsibility when there is the slightest problem with an order I was very happy until now but I am very disappointed, no customer service