★★★★★
based on 27035 reviews published
Latest neutral customer reviews
Lack of precision on certain products. And still very important parts unavailable for months...
I still haven't received my order
Very good site, fast delivery if the delivery people do their job properly, too bad there aren't more items in stock
Stickers not received in the order, brake handle seems quite fragile
Good product delivered quickly but slight defect on the rear rim with a metal noise in the axle between the two bearings
I received a 140 kayo, the stickers are of poor quality, they peel off everywhere. After trying the motorcycle, I am satisfied with the engine and braking, we'll see over time. I hope the customer service will send me new stickers and my front fender that was damaged during delivery.
Never received my order but refunded
Disappointed
The motorcycle arrived with scratched fairings and a nice dent on the swingarm
which prevented its delivery. Best regards, Mini Mx
There should be more stock
Carpet delivered in poor condition, box damaged during delivery, the carpet was rolled very tightly and therefore does not take its natural shape for the fork legs, the fixing screws have a stripped BTR imprint, not very serious for new material especially given the price of the screws
Front rim received warped
Correct
Hello, After verification, the description is correct and specifies compatibility for 150 type CRF engines and you have a 150 type KLX. The compatible reference is this one: https://www.minimx.fr/fr/pieces-detachees-dirt-bike-pit-bike/4541-clavette-demi-lune-de-soupapes-moteur-150-160-yx-type-klx.html Best regards, Mini Mx
Hello, We apologize for these inconveniences. If this has not already been done, our after-sales service will get back to you as soon as possible to remedy the situation.
Hello, For any technical problem, I invite you to contact customer service, they will take care of it quickly. Regarding the gift, you need to select the one you want during your order, it will be added directly to your cart so that when preparing it, it appears as a product to be prepared. Best regards, Mini MX
Hello, As you indicated, we have processed your request and quickly sent the damaged parts. The exhaust gasket as a commercial gesture that you requested was not possible because we do not have the part in stock. Best regards, the Mini Mx team
Hello, We apologize for this inconvenience. We invite you to contact us by email at [email protected] so that we can take the necessary steps to correct our mistake. Best regards, the Mini Mx team
Site is surely very good, only downside is that returns are at your expense, 16 euros to return a helmet, too bad
Hello, We apologize for this inconvenience that is completely beyond our control. It seems that the carrier contacted you to modify the address but still cannot find you. You need to get back to us by email at [email protected] to open a dispute with the carrier. Best regards, the MiniMx team
Hello, If the product arrives damaged upon receipt, do not hesitate to contact our customer service by email so that we can take the necessary steps, as we did our best when you contacted us for the package tracking. Best regards, the Mini Mx team
Good order received quickly
The monster deco kit is good, nothing to say about it, but the outline is poorly made, we have to bend the deco kit a bit for it to fit in the fairing
Disappointed with some products, too bad we have nothing to offer in exchange for the damaged product
Hello, The description is complete and indicates the characteristics of the product. Best regards, the Mini Mx team
Wrong for the delivery
Good
Easy site navigation.. delivery on the agreed date and time.
after-sales: you should have read the general conditions, do it yourself, it’s not a big deal or go see a professional. Otherwise, the motorcycle is beautiful and well finished for the price, just don't expect to take your child for a ride on the motorcycle right after assembling it, and don't count on any warranty or after-sales service either.
I am satisfied with the delivery, however, the parts on the electrical side were connected the wrong way.
Good
Delivery not very fast and no manual with the product
Lack of novelty and some prices are way too high
Despite paying for a 24H delivery for urgent reasons, the delivery was 24 hours late.
Delivery time by GLS estimated at 24/48h, package received 8 days after the estimated deadline
Delivery time, nothing to complain about, just that I received my engine drained in the box and a slightly torn carburetor gasket
Engine guard damaged
We have already ordered several times on Minimix but disappointed with our last order where we returned the part that did not match our motorcycle model and the shipping costs of the first shipment were not refunded.. While we also paid for the return. So rather disappointed with the refund process.
Well-made site, not very intuitive in mobile version