Reviews MiniMX

9/10
★★★★★
based on 27044 reviews published

Summary of reviews

Generated by artificial intelligence

MiniMX stands out for its exceptional customer service, with team members noted for their attentiveness and responsiveness to inquiries, creating a supportive purchasing environment. Customers frequently commend the reliable and fast delivery service, often receiving their orders on time or even sooner than expected. The quality of products is consistently highlighted, with many expressing satisfaction with the performance and aesthetics of items like electric motorcycles and balance bikes. Additionally, the packaging is described as secure, ensuring that products arrive in pristine condition.

Latest customer reviews

5 /5
★★★★★

Very satisfied with the products and customer service!

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5 /5
★★★★★

Perfect!

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5 /5
★★★★★

Great

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5 /5
★★★★★

Fast delivery, perfect product I recommend this site

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1 /5
★☆☆☆☆

The stock status shown on the site does not correspond to reality... I ordered a Gunshot, and 2 hours later, I was called to say that the motorcycle is not available, not very serious!

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Answer from MiniMX
Hello, We apologize for this inconvenience; unfortunately, we are dependent on Gunshot stocks. Not being the only distributor of this brand, it sometimes happens that between the moment of your order on our site and when we order from Gunshot, another distributor has already ordered. We have other equivalent models that should have been offered to you. Best regards, Mini Mx
1 /5
★☆☆☆☆

On the site, they say that the item is available; in fact, it is no longer available.

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Answer from MiniMX
Hello, Unfortunately, the carburetor has gone out of stock; there was 1 quantity left for 2 orders. My colleagues in purchasing are working hard to restock as soon as possible to offer you available stock that can be delivered within 24 hours. We sincerely apologize for this inconvenience and hope to be able to offer you the product quickly. Best regards, Mini MX
5 /5
★★★★★

Very good customer service that quickly resolved an order issue, others should take inspiration from it!!! Simply perfect!!!

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1 /5
★☆☆☆☆

Package still not received since June 14, package lost by Chronopost, unacceptable to pay 12 euros in shipping fees for a 24/48h delivery. Package still not received; I regularly order from you, and this is not the first time there has been an issue with delivery times. This will be my last order with you.

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Answer from MiniMX
Hello, Have you contacted customer service to make a complaint about the delivery? Your order was placed on 14/06 at 10:20 and shipped the same day. We work with CHRONOPOST; we are sorry for the inconvenience, which is beyond our control; unfortunately, the transport is entrusted to professionals. Have you tried with TNT express? Indeed, we offer several shipping methods: GLS, Colissimo, CHRONOPOST, TNT. Sometimes, if the transport service in this region is not up to par, you can opt for another transport company; that is why we have multiple choices. We will open a dispute with CHRONOPOST for your case and hope that your package will be delivered in the coming days. Regarding the fees, please contact customer service to be compensated. Best regards, Mini MX
5 /5
★★★★★

5 stars

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5 /5
★★★★★

So cool

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5 /5
★★★★★

No thank you

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5 /5
★★★★★

Deadlines respected very clean motorcycle

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5 /5
★★★★★

Nothing to say perfect

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4 /5
★★★★☆

Customer service very good, very good site, thank you

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5 /5
★★★★★

Very good

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2 /5
★★☆☆☆

NOT THE RIGHT PRODUCTS ORDERED.

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Answer from MiniMX
Hello, In case the ordered products do not meet your expectations, do not hesitate to return them, we will issue a refund. Best regards, Mini MX
4 /5
★★★★☆

Hello, I received the bikes today. I placed a large order, everything was there. Assembly quite easy. The bikes run very strong. Nothing to do with a dirt bike. Be careful to break it in and change the oil before riding it. Otherwise, great

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5 /5
★★★★★

Fast

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4 /5
★★★★☆

GOOD SITE OVERALL

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4 /5
★★★★☆

Good

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1 /5
★☆☆☆☆

Very bad; I took express delivery, it told me I would receive it the next day, I received it two days later; I will not order there again.

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Answer from MiniMX
Hello, Saturday deliveries are sometimes subject to the carrier's availability, your order was placed on Friday at 10 am and shipped the same day. The CHRONOPOST delivery is the fastest service, it seems it could not be delivered on Saturday and was rescheduled for delivery on Monday, you will understand that this is independent of our will. We hope you are satisfied with the ordered items and remain at your disposal. Best regards, Mini MX
5 /5
★★★★★

Excellent service as always!

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4 /5
★★★★☆

Good overall, but read the product description carefully, there are inconsistencies compared to the title (for example: rim 17" in title and tire 14" provided in description). Otherwise, correct site.

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4 /5
★★★★☆

Product arrived quickly

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5 /5
★★★★★

Too bad there is no explanatory notice for the settings. Fast delivery, great packaging, a lot of choices on the site!

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5 /5
★★★★★

Delivered quickly and products as described

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5 /5
★★★★★

Impeccable and top-notch responsive customer service, I am waiting for my next order.

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5 /5
★★★★★

The site and preparation are great, what doesn't work is the carriers

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5 /5
★★★★★

Very good site, I have ordered several times and always received well, I recommend it to you

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5 /5
★★★★★

Fast delivery

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5 /5
★★★★★

Quick shipping and receipt, very good products upon receipt and use.

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5 /5
★★★★★

Very good

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4 /5
★★★★☆

Hello, impossible to pay with my credit card, sorry

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3 /5
★★★☆☆

Very good product

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4 /5
★★★★☆

Products are easily found and delivery is fast

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5 /5
★★★★★

No complaints, very fast delivery, part okay

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5 /5
★★★★★

Impeccable

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4 /5
★★★★☆

Rather serious products, just the packaging needs to be reviewed, for example, the fork and rim should be better protected for transport as they tend to get damaged

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5 /5
★★★★★

Always satisfied! Very good.

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2 /5
★★☆☆☆

Buying a wheel for a motorcycle that is 1 month old, unpleasant customer service, moreover I cannot sell it since the identification plate is not the right one according to customer service, a motorcycle purchase more than regrettable.

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Answer from MiniMX
Hello, The wheel truing is indeed not guaranteed as it must be checked and tightened before use, but we have sent you a complete wheel from our workshop. Best regards, Mini Mx