Reviews MiniMX

9/10
★★★★★
based on 27045 reviews published

Summary of reviews

Generated by artificial intelligence

MiniMX stands out for its exceptional customer service, with team members noted for their attentiveness and responsiveness to inquiries, creating a supportive purchasing environment. Customers frequently commend the reliable and fast delivery service, often receiving their orders on time or even sooner than expected. The quality of products is consistently highlighted, with many expressing satisfaction with the performance and aesthetics of items like electric motorcycles and balance bikes. Additionally, the packaging is described as secure, ensuring that products arrive in pristine condition.

Latest customer reviews

2 /5
★★☆☆☆

Buying a wheel for a motorcycle that is 1 month old, unpleasant customer service, moreover I cannot sell it since the identification plate is not the right one according to customer service, a motorcycle purchase more than regrettable.

User icon
Acheteur Vérifié
Translated review
Answer from MiniMX
Hello, The wheel truing is indeed not guaranteed as it must be checked and tightened before use, but we have sent you a complete wheel from our workshop. Best regards, Mini Mx
4 /5
★★★★☆

This site is very good, we find quite a few diverse and varied parts, the only downside is that when we order something we do not see the delivery date unless there is an error on my part..

User icon
Acheteur Vérifié
Translated review
4 /5
★★★★☆

Good

User icon
Acheteur Vérifié
Translated review
1 /5
★☆☆☆☆

Delivery time not respected, an order made at the same time, my packages delivered simultaneously, rims with paint issues, disc not tightened, air filter of the wrong size, and clutch lever screws messed up, very very disappointed with the received parts hoping for a gesture from the site.

User icon
Acheteur Vérifié
Translated review
Answer from MiniMX
Hello, We apologize for these inconveniences. If this has not already been done, our after-sales service will get back to you as soon as possible to remedy the situation.
4 /5
★★★★☆

Very good, fast and serious

User icon
Acheteur Vérifié
Translated review
5 /5
★★★★★

First motorcycle bought on the site and not disappointed!! The delivery went well, just a small scratch, nothing serious. I contacted customer service by phone and email, they responded faster than I expected, everything is resolved, for now, no issues.

User icon
Acheteur Vérifié
Translated review
5 /5
★★★★★

Perfect

User icon
Acheteur Vérifié
Translated review
5 /5
★★★★★

Simple and complete

User icon
Acheteur Vérifié
Translated review
3 /5
★★★☆☆

Fast delivery but missing the clamping screw, I sent an email and still no response

User icon
Acheteur Vérifié
Translated review
4 /5
★★★★☆

Very good, the site is perfect and the prices are attractive. Customer service is very attentive and very professional

User icon
Acheteur Vérifié
Translated review
5 /5
★★★★★

Everything is on the site, really good, I recommend!

User icon
Acheteur Vérifié
Translated review
1 /5
★☆☆☆☆

0 because it is impossible for me to order in several installments when the same organization granted me a payment in 4x the same month. Although the small orders always arrived well packaged, my problem remains significant if it is impossible to make a payment in 4x.

User icon
Acheteur Vérifié
Translated review
Answer from MiniMX
Hello, Payment agreements are only made by the banking organization Oney. Unfortunately, we do not have the ability to override their decision. Best regards, Mini Mx
4 /5
★★★★☆

Nothing to say for now

User icon
Acheteur Vérifié
Translated review
4 /5
★★★★☆

Good

User icon
Acheteur Vérifié
Translated review
5 /5
★★★★★

Very serious site, top quality/price ratio, I recommend this site

User icon
Acheteur Vérifié
Translated review
5 /5
★★★★★

Perfect as usual!

User icon
Acheteur Vérifié
Translated review
5 /5
★★★★★

Perfect as usual!

User icon
Acheteur Vérifié
Translated review
4 /5
★★★★☆

Missing a photo of the back of the part.

User icon
Acheteur Vérifié
Translated review
5 /5
★★★★★

Good

User icon
Acheteur Vérifié
Translated review
2 /5
★★☆☆☆

I ordered on June 10, plus delivery the next day before 1 PM, I still haven't received anything, not even the package was sent.

User icon
Acheteur Vérifié
Translated review
Answer from MiniMX
Hello, You ordered on Friday the 10th at 4:30 PM, an order with delivery before 1 PM must be placed before 1 PM, moreover we deliver on business days from Monday to Friday. According to the package tracking, it left on Monday the 13th and was delivered on the 14th, so within the delivery times. Best regards, Mini Mx
1 /5
★☆☆☆☆

Chain that does not have the same number of links as indicated on the site, damaged sprockets.... do not order from this site

User icon
Acheteur Vérifié
Translated review
Answer from MiniMX
Hello, we are sorry that this product does not meet your expectations. It is, however, a product that is successful and satisfies the majority of our customers. It also receives a very honorable rating on our site. Our sales team remains at your disposal at 09.72.39.05.37
5 /5
★★★★★

Happy to have ordered on this site, too bad you don't specify that when ordering on Friday we won't be delivered Saturday morning after paying for 24-hour delivery, it's a shame

User icon
Acheteur Vérifié
Translated review
5 /5
★★★★★

Fast delivery, well-packaged parts

User icon
Acheteur Vérifié
Translated review
4 /5
★★★★☆

Good but could do better

User icon
Acheteur Vérifié
Translated review
5 /5
★★★★★

Perfect

User icon
Acheteur Vérifié
Translated review
5 /5
★★★★★

Perfect

User icon
Acheteur Vérifié
Translated review
4 /5
★★★★☆

Good

User icon
Acheteur Vérifié
Translated review
5 /5
★★★★★

Very good quality

User icon
Acheteur Vérifié
Translated review
5 /5
★★★★★

Very good.

User icon
Acheteur Vérifié
Translated review
5 /5
★★★★★

Great.

User icon
Acheteur Vérifié
Translated review
2 /5
★★☆☆☆

It's just the delivery times that are really not correct at all, but nothing to do with the great quality of the site.

User icon
Acheteur Vérifié
Translated review
Answer from MiniMX
Hello, We apologize for this inconvenience. As a reminder, our deliveries are made on business days, your order left on Friday the 3rd, and since Monday the 6th was a holiday, the delivery was delayed and you were delivered within 48 hours on business days, in accordance with GLS delivery times. Best regards, Mini Mx.
5 /5
★★★★★

-

User icon
Acheteur Vérifié
Translated review
4 /5
★★★★☆

Fast and reasonable prices

User icon
Acheteur Vérifié
Translated review
1 /5
★☆☆☆☆

Delivery problem due to an address writing error. I have contacted customer service twice who do not respond...

User icon
Acheteur Vérifié
Translated review
Answer from MiniMX
Hello, We are sorry for this delivery delay, independent of our will as we prepared and shipped your order within half a day of validation. We are also sorry that you were unable to reach the Chronopost customer service. Remaining at your complete disposal, Best regards, Mini Mx
5 /5
★★★★★

Fast and compliant delivery

User icon
Acheteur Vérifié
Translated review
5 /5
★★★★★

Impeccable, very well packaged and received in less than 24h. Easy to assemble, very beautiful and works very well! I would recommend without hesitation!

User icon
Acheteur Vérifié
Translated review
5 /5
★★★★★

Never had any problem with my order, very satisfied so far

User icon
Acheteur Vérifié
Translated review
1 /5
★☆☆☆☆

Bad delivery person not serious in their work

User icon
Acheteur Vérifié
Translated review
Answer from MiniMX
Hello, We are sorry for this inconvenience, unfortunately, the delivery service is an external company. However, if the product is damaged, you can contact customer service by email at [email protected] with photos so that we can find a solution or a gesture together. Best regards, Mini Mx
5 /5
★★★★★

Very clear site, intuitive navigation. Competitive prices, fast delivery within the deadline

User icon
Acheteur Vérifié
Translated review
5 /5
★★★★★

Meets my expectations perfect

User icon
Acheteur Vérifié
Translated review