9/10
★★★★★
based on 26771 reviews published

Latest neutral customer reviews

3 /5
★★★☆☆

Responsive to answer you for ordering but the delivery disappointed me a lot

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3 /5
★★★☆☆

Good

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3 /5
★★★☆☆

Received engine with a slight crack on the gray coating but overall it's very good

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3 /5
★★★☆☆

Fast delivery, however when I assembled the motorcycle the fork was slightly scratched as well as the handlebar, and also the large gray hose coming out at the back of the engine was pierced

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Answer from MiniMX
Hello, we are sorry for this inconvenience. We invite you to contact our sales team who is available from Monday to Friday from 9:00 AM to 6:00 PM.
2 /5
★★☆☆☆

I placed an urgent order on Saturday with a 24 to 48-hour delivery. The parts arrived 6 days later, I lost a lot of clients for my business due to the non-respected delivery time. Otherwise, great products!

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Answer from MiniMX
Hello, First of all, please excuse us for the abnormal delay, indeed bad weather affected the region and blocked the roads for 24 hours which delayed all carriers. As you can see, the package was prepared without delay and was ready on 04/10 by our services but could only be picked up the next day by the TNT agency. This situation is an exceptional case that does not reflect the service provided by TNT on a daily basis. Please excuse us again for this inconvenience and we remain at your disposal at 0972390537. Best regards, Mini MX
3 /5
★★★☆☆

Delivery was perfect but a few products need to be reviewed

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2 /5
★★☆☆☆

Fast delivery. However, the front wheel arrived scratched, as well as slight scratches in several places (minimal but still). Fortunately, I am a mechanic to make a carburetor adjustment.

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2 /5
★★☆☆☆

I just hoped to get some stickers as a gift, just a remark, otherwise nothing to say top

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Answer from MiniMX
Hello, Gifts are to be selected when you place your order, a selection is available. Your order form is equal to what you received. The rating of 2/5 is severe compared to the experience. Best regards, Mini MX
2 /5
★★☆☆☆

Great

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Answer from MiniMX
Hello, You apparently seemed satisfied with our services, however, your rating is 2/5, is this a mistake? Best regards, Mini MX
3 /5
★★★☆☆

I placed an order, the seals were in stock, and in the end, they contacted me saying that the product is out of stock. Anyway, a bit disappointed.

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2 /5
★★☆☆☆

The product arrived damaged

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2 /5
★★☆☆☆

Hello, I ordered my new tire and my inner tube as well as my wheel axle everything was okay except that when unpacking the inner tube it was punctured so it was impossible to mount my tire on my motorcycle.

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Answer from MiniMX
Hello, after checking I see that you contacted our services today (23/09). They will get back to you as soon as possible.
2 /5
★★☆☆☆

Problem with the lower T, it cracked so I no longer ride my motorcycle. The torque was good (not too tight and mounted with medium loctite) and I couldn't find how to make a warranty request.

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Answer from MiniMX
Hello, our contact details are indicated on our website. We invite you to get back to us at 09.72.39.05.37 our advisors will be at your disposal.
2 /5
★★☆☆☆

I had never had any issues with my previous orders, but for this one, the exhaust pipe I ordered does not fit into the cartridge I ordered previously. The response from the claims service told me that it needed to be sanded to fit. I am left with a new pot to sand that will rust quickly and a cartridge that barely holds because I can't sand the pot any more...

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Answer from MiniMX
Hello, it sometimes happens that these products have a slight dimensional tolerance the solution that was proposed to you was the simplest and most effective so that you can enjoy your equipment as soon as possible.
2 /5
★★☆☆☆

The product was well packaged, fast delivery but the product is of poor quality.

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Answer from MiniMX
Hello, we are sorry that this product does not meet your expectations. It is, however, a product that is successful and satisfies the majority of our customers. It is rated 4/5 on our site.
3 /5
★★★☆☆

Delivery times are way too long!

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3 /5
★★★☆☆

Fast delivery but tire of very poor quality, the rubber is already very worn out

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3 /5
★★★☆☆

Still haven't received my order after 1 week of waiting.

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3 /5
★★★☆☆

The site is good but the products overall are not great

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3 /5
★★★☆☆

I have a 200 cc 4-stroke engine and I received a gasket kit half 150 cc half 100 cc and I'm missing the top engine gaskets, however, quality products so I recommend but specify the order well

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3 /5
★★★☆☆

Very good bike only there was a fuel leak, too bad

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2 /5
★★☆☆☆

Hello, I placed the order on 28/08, processed on 30/08 as it was a Saturday. On 31/08 I received the order at the parcel relay (Chronopost) in express delivery, I ordered a 14" rear wheel and I received a 17" front wheel. I called customer service and it’s not their fault!! and to have the correct wheel sent back is a whole hassle.... Anyway, I explained to them that I needed it quickly because my son had a contest that weekend. And I received the wheel on 06/09, so after the weekend with an express shipment sent on 03/09, and in what condition they didn’t send it to the relay point as requested and the delivery person threw it over the gate and then my dog took care of it... And the icing on the cake is that they certified express delivery so on Saturday 04/09 (stated on the site as express before 1 PM) Let’s just say my son was thrilled with his weekend. PS: at customer service no way to speak to a manager, the response they gave me was "he will tell you the same as us" Very bad experience.

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Answer from MiniMX
Hello, please excuse us for this mix-up and for this inconvenience. Please know that we do our best to limit delays, however, we have procedures to follow which indeed impact you and we apologize for that. Regarding shipments, we have daily pickups from Monday to Friday, no shipments are made on Saturdays, Sundays, and public holidays. For shipments on Friday and delivery on Saturday, this is always subject to the feasibility of the area. We hope that the situation has been resolved for the mix-up and wish you a very good weekend. Best regards, Mini MX
2 /5
★★☆☆☆

Fast delivery and serious packaging. Too bad about the poor quality of the products I received... I am disappointed about that.

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Answer from MiniMX
Hello, we sincerely apologize for this inconvenience, have you contacted customer service to explain your problem? Best regards, Mini MX
2 /5
★★☆☆☆

YCF parts ordered, fuel cap that does not screw on and level caps too!!

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Answer from MiniMX
Hello, it’s quite surprising, what do you have as YCF, what model and year? You can of course return your products and get a refund? Best regards, Mini MX
3 /5
★★★☆☆

Email sent to customer service without a response from them

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2 /5
★★☆☆☆

The clutch I bought does not work on the dirt 125 for which it is sold. Chinese parts with very random dimensions and poor casting, I don’t think I will order from this site again.

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Answer from MiniMX
Hello, all Dirt Bikes are indeed manufactured in Asia, so their spare parts are as well, however, what is the model of your dirt bike? Have you contacted customer service to get compatibility information? Hoping to provide you with additional information. Best regards, Mini MX
2 /5
★★☆☆☆

Correct delivery, product that does not match the description.

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Answer from MiniMX
Hello, during the last arrival the bearings were indeed missing on the complete pocket bike wheel, it is indeed very rare that on this product the bearings are not provided. We indicated it in the description to inform our customers about this delivery detail (which can be inconvenient upon receipt). We sincerely apologize for this inconvenience that is beyond our control and remain at your complete disposal. Best regards, Mini MX
3 /5
★★★☆☆

I am disappointed because I bought a new Kayo TT 140 and received it with a cracked fender and Minimix found a solution to refund me 20 euros for a bike bought new, I would have thought they would send me a fender but no, it's not important, it doesn't hinder riding but I received my package damaged and that's a shame otherwise very professional team and very good quality material I recommend them Franck

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2 /5
★★☆☆☆

Good

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Answer from MiniMX
Hello, we thank you for your feedback, and hope to receive a better rating on your next order. Best regards, Mini MX
3 /5
★★★☆☆

.....

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3 /5
★★★☆☆

Package really damaged plus I received the poster instead of a sticker

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2 /5
★★☆☆☆

The assembly sheet for the quad is not in French, there is no bulb at the front but just the glass and it is indeed a manual starter and not electric. The keys are only to allow you to start as a safety. The quad is louder than a lawn mower. The brakes are difficult to adjust so too stiff for my son. Positive point it is super beautiful, suitable for my 4-year-old child's size.

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2 /5
★★☆☆☆

The ignition received does not correspond at all to the photo that was proposed at the order received an ignition with a 1-pin connection while I ordered an ignition with terminals for each wire waiting for the refund having ordered an ignition elsewhere if a gesture is made I will order other parts from this supplier.

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Answer from MiniMX
Hello, you can remove the terminal which allows having the wires directly. Best regards, Mini MX
3 /5
★★★☆☆

I received my bike well but the packaging was in poor condition and the handlebar foam was missing.

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2 /5
★★☆☆☆

Delivery service impeccable, package well packaged.. However, the inner tube was flat upon receipt of the package..

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Answer from MiniMX
Hello, have you contacted customer service to report it? I am sure they will do what is necessary. Best regards, Mini MX
3 /5
★★★☆☆

The chain was really too long!!!

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Answer from MiniMX
Hello, you need a chain breaker to shorten your chain. Best regards, Mini Mx
3 /5
★★★☆☆

Very good until this last order. The product received does not match the order. Too bad

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2 /5
★★☆☆☆

Many products have not been in stock for a long time.

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Answer from MiniMX
Hello, As you must have heard around you, this year has been heavy with difficulties regarding restocking, many shortages from suppliers, extended transport times, price increases on all raw materials; nevertheless, we are offering the largest stock in the sector this year despite these difficulties. Which part were you missing in your selection? We now have constant arrivals and I am sure you will find what you are looking for. Best regards, Mini MX
3 /5
★★★☆☆

More than 5 years that I started on this site, never had any issues

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3 /5
★★★☆☆

All the ordered products arrived on time but several screws and the fixing pads to secure the handlebar protectors were missing

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