Reviews MiniMX

9/10
★★★★★
based on 27035 reviews published

Latest neutral customer reviews

2 /5
★★☆☆☆

I gave two stars for the speed of delivery but I ordered a rim and there was a loose spoke that was removed, and the rim is scratched very disappointed for my first order

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Answer from MiniMX
Hello, We apologize for this inconvenience. Please feel free to contact our customer service so that we can find a favorable solution to your problem. Best regards, the Mini Mx team
3 /5
★★★☆☆

Easy navigation on the site, but item not designated as out of stock. Responsive service, but a bit stingy. Instead of an exchange for a slightly more expensive item, they exchange it for a cheaper item; speed of delivery.

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3 /5
★★★☆☆

Good

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2 /5
★★☆☆☆

The silencer cartridge received has an entrance that is too small, and according to your return policies, it is almost useless for me to send it back to you, moreover, the delivery was not made on time.

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Answer from MiniMX
Hello, We apologize for this inconvenience. We invite you to contact our customer service by email at [email protected] if the product is not compliant, we will try to find a favorable solution to this problem. Best regards, the Mini Mx team
3 /5
★★★☆☆

Fast delivery, compliant products. The return due to an error cost me 17 euros for a handlebar worth 70 euros, I would choose a brand with free returns in the future.

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2 /5
★★☆☆☆

Customer service is very quick in their responses, however, I received the wrong package and I still have not received my personal package.

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Answer from MiniMX
Hello, We apologize for this inconvenience and are trying to resolve your problem as quickly as possible, as you may have noticed. Unfortunately, we are dependent on the carriers. Please feel free to get back to us if necessary so that we can try to expedite the procedure if possible. Best regards, the Mini Mx team
3 /5
★★★☆☆

Despite a delivery error, customer service was responsive and sent me the correct product the second time.

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3 /5
★★★☆☆

Well delivered and very quickly

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3 /5
★★★☆☆

Great except for the sky blue handlebar which was full of scratches. After about fifteen emails, I finally managed to get a refund. Otherwise, everything is fine and that doesn't mean I'm going to look elsewhere for my parts. Out of the 2 orders placed, only the handlebar caused a problem.

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3 /5
★★★☆☆

Very good site

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3 /5
★★★☆☆

Average, because 17-inch wheel instead of 14

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Answer from MiniMX
Hello, We are sorry for this inconvenience, we are trying to find a positive solution to your problem in our email exchanges.
3 /5
★★★☆☆

The site is not too bad.

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3 /5
★★★☆☆

Very good site except for the delivery date and the delivery

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3 /5
★★★☆☆

Somewhat satisfied

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3 /5
★★★☆☆

Snelgas unfortunately arrived broken upon delivery...

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2 /5
★★☆☆☆

Received the front wheel warped with defective bearings

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Answer from MiniMX
Hello, We apologize for this inconvenience, however, you contacted us and we found a solution that you accepted.
3 /5
★★★☆☆

1 damaged original product, 1 product not matching the photo.

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2 /5
★★☆☆☆

Good as usual but this time!!!

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Answer from MiniMX
Hello, Of course, we take responsibility for the package until delivery, however, we are dependent on it, we do not have the power to expedite in case of transport damage, which apparently was the case with your package. We sincerely apologize for this inconvenience with the colissimo services, please know that we work with several carriers CHRONOPOST, TNT, GLS. We hope that the product meets your expectations and remain at your disposal. Best regards, Mini MX
2 /5
★★☆☆☆

I didn't really like this order because the front wheel disc was full of rust and a screw was stripped.

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3 /5
★★★☆☆

Many items are out of stock

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3 /5
★★★☆☆

Good

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3 /5
★★★☆☆

Responsive to answer you for ordering but the delivery disappointed me a lot

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3 /5
★★★☆☆

Good

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3 /5
★★★☆☆

Received engine with a slight crack on the gray coating but overall it's very good

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3 /5
★★★☆☆

Fast delivery, however when I assembled the motorcycle the fork was slightly scratched as well as the handlebar, and also the large gray hose coming out at the back of the engine was pierced

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Answer from MiniMX
Hello, we are sorry for this inconvenience. We invite you to contact our sales team who is available from Monday to Friday from 9:00 AM to 6:00 PM.
2 /5
★★☆☆☆

I placed an urgent order on Saturday with a 24 to 48-hour delivery. The parts arrived 6 days later, I lost a lot of clients for my business due to the non-respected delivery time. Otherwise, great products!

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Answer from MiniMX
Hello, First of all, please excuse us for the abnormal delay, indeed bad weather affected the region and blocked the roads for 24 hours which delayed all carriers. As you can see, the package was prepared without delay and was ready on 04/10 by our services but could only be picked up the next day by the TNT agency. This situation is an exceptional case that does not reflect the service provided by TNT on a daily basis. Please excuse us again for this inconvenience and we remain at your disposal at 0972390537. Best regards, Mini MX
3 /5
★★★☆☆

Delivery was perfect but a few products need to be reviewed

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2 /5
★★☆☆☆

Fast delivery. However, the front wheel arrived scratched, as well as slight scratches in several places (minimal but still). Fortunately, I am a mechanic to make a carburetor adjustment.

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2 /5
★★☆☆☆

I just hoped to get some stickers as a gift, just a remark, otherwise nothing to say top

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Answer from MiniMX
Hello, Gifts are to be selected when you place your order, a selection is available. Your order form is equal to what you received. The rating of 2/5 is severe compared to the experience. Best regards, Mini MX
2 /5
★★☆☆☆

Great

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Answer from MiniMX
Hello, You apparently seemed satisfied with our services, however, your rating is 2/5, is this a mistake? Best regards, Mini MX
3 /5
★★★☆☆

I placed an order, the seals were in stock, and in the end, they contacted me saying that the product is out of stock. Anyway, a bit disappointed.

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2 /5
★★☆☆☆

The product arrived damaged

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2 /5
★★☆☆☆

Hello, I ordered my new tire and my inner tube as well as my wheel axle everything was okay except that when unpacking the inner tube it was punctured so it was impossible to mount my tire on my motorcycle.

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Answer from MiniMX
Hello, after checking I see that you contacted our services today (23/09). They will get back to you as soon as possible.
2 /5
★★☆☆☆

Problem with the lower T, it cracked so I no longer ride my motorcycle. The torque was good (not too tight and mounted with medium loctite) and I couldn't find how to make a warranty request.

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Answer from MiniMX
Hello, our contact details are indicated on our website. We invite you to get back to us at 09.72.39.05.37 our advisors will be at your disposal.
2 /5
★★☆☆☆

I had never had any issues with my previous orders, but for this one, the exhaust pipe I ordered does not fit into the cartridge I ordered previously. The response from the claims service told me that it needed to be sanded to fit. I am left with a new pot to sand that will rust quickly and a cartridge that barely holds because I can't sand the pot any more...

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Answer from MiniMX
Hello, it sometimes happens that these products have a slight dimensional tolerance the solution that was proposed to you was the simplest and most effective so that you can enjoy your equipment as soon as possible.
2 /5
★★☆☆☆

The product was well packaged, fast delivery but the product is of poor quality.

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Answer from MiniMX
Hello, we are sorry that this product does not meet your expectations. It is, however, a product that is successful and satisfies the majority of our customers. It is rated 4/5 on our site.
3 /5
★★★☆☆

Delivery times are way too long!

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3 /5
★★★☆☆

Fast delivery but tire of very poor quality, the rubber is already very worn out

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3 /5
★★★☆☆

Still haven't received my order after 1 week of waiting.

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3 /5
★★★☆☆

The site is good but the products overall are not great

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