★★★★★
based on 27035 reviews published
Latest neutral customer reviews
There were missing screws and the sticker for the motorcycle exhaust was also missing, otherwise nothing to complain about, everything works well.
Unfortunately, our quad arrived damaged, twisted parts.
The shipping costs are excessive.
Goods received well! Compliant with my order, thank you!
Delivery time of a month for a seal.
The free sticker was missing and the packaging of the parts left much to be desired.
The courier has not yet delivered the goods. I realize that it is not your responsibility, but from the Customer's side this service disruption is really poor.
Good but not the right motorcycle that I ordered
I have nothing to say about the order itself, it's just issues with the elements that are scratched and marked, and I have a problem with a nut (nylstop) that does not tighten and spins in place. Nevertheless, customer service is responsive, they quickly sent me a new nut but not the right diameter. So I hope to have a positive return in the coming days.
Shipping postponed several times, until now customer service was responding, after receipt I have a motorcycle with a very poorly installed decoration kit, several bubble folds and other small defects, I left several messages but silence from them, I was until now 'satisfied' with the site but at the first difficulty no more response.
Very beautiful motorcycle but received with several parts damaged, the frame and the exhaust pipe are all damaged, very unfortunate
Product insufficiently protected for transport
I received my package in accordance with what was expected but received just the wheel in a cardboard box without any protection and the box was damaged and torn, so not great
Aaah it's sure it's not expensive and you can find quite a few parts but they often lack details on the sizes of certain parts or other necessary information for specific searches for our motorcycle
Supply delay not well announced as well as the delivery...
The order was extremely delayed. The motorcycle is good but the order took really too long and when we ask for a commercial gesture, we don't even get a response anymore. Really not professional at all
More than a month delay on the delivery that I still have not received as of today! However, nothing to say about the person at customer service who is pleasant and available.
Deplorable delivery but the fault lies with the carrier, package well packaged but there was a problem with a helmet sold for the bise pouch, it's actually a bicycle helmet! At 69€ the helmet it's annoying I have to return it and reorder another one...
Parts for sale on the site in a certain color (reinforced gold chain) arrived in another color (reinforced black chain) supposedly this type of part only exists in black, so why is it available in gold on the site
I haven't mounted the product yet but it seems compliant. However, the delivery with the company Schenker is completely deplorable, they have no respect for their customers, they are pathetic.
I received the motorcycle well but at the time of assembly I noticed that at least 10 bolts were missing
Very late delivery. The product mentioned as in stock when ordered on 26/10 was not at all. Delivered only on 25/11.
Very good site, fast delivery, only small problem the electronic start does not work... can you contact me again, best regards
Good but there are way too many things to do, for example valve adjustments, the carburetor that shuts off the motorcycle when you accelerate fully, my kick that went off by itself on the first ride, result, I can no longer start it with the kick and I have to reorder a new one.
Received the package well but the stickers on it are peeling off and are poorly stuck and the motorcycle has not yet rolled
Not the right part
Exhaust supposedly adapted to my dirt bike, but requires removing or cutting the engine guard. Average quality
- Missing charger and replaced by another with higher voltage than expected. - Package delayed by an additional week due to the charger. - Except for the last one, the rest (bike, condition, operation...) ok
Perfect, except for the delivery, I paid for 24-48 hours but I received it in five days
For the delivery, a disaster
The delivery was fast and good product
I had a breakdown on a 300 s pro engine but unfortunately you hardly have any spare parts for this engine
The deadline announced on the day of the order was extended by a month and a half. I never received an email in the meantime to inform me that the deadline was increasing. Too bad
Customer service does not respond to emails. The gift was not delivered
Not well packaged, scratches on the casing. It's a shame.
The prices are attractive, as are the delivery times. However, the delivery was one day late, nothing too bothersome unless you are a fan of last-minute urgent orders. As for the product, we ordered a bike helmet with a chin guard TU for children. The size range it covered was supposed to match, but it actually fits much larger...
The graphics as a gift did not arrive but everything else is fine
Package almost opened because poorly packaged, and yes a shock absorber weighs so pack it well in the box… + dimensions not precise enough 320 mm on the site and on the invoice 320-330 mm Otherwise, no issues, correct product
The box was damaged and some packages inside were also
Well received on time but the chain often skips as if there was a defect in the crown or something