★★★★★
based on 27035 reviews published
Latest neutral customer reviews
I have a 200 cc 4-stroke engine and I received a gasket kit half 150 cc half 100 cc and I'm missing the top engine gaskets, however, quality products so I recommend but specify the order well
Very good bike only there was a fuel leak, too bad
Hello, I placed the order on 28/08, processed on 30/08 as it was a Saturday. On 31/08 I received the order at the parcel relay (Chronopost) in express delivery, I ordered a 14" rear wheel and I received a 17" front wheel. I called customer service and it’s not their fault!! and to have the correct wheel sent back is a whole hassle.... Anyway, I explained to them that I needed it quickly because my son had a contest that weekend. And I received the wheel on 06/09, so after the weekend with an express shipment sent on 03/09, and in what condition they didn’t send it to the relay point as requested and the delivery person threw it over the gate and then my dog took care of it... And the icing on the cake is that they certified express delivery so on Saturday 04/09 (stated on the site as express before 1 PM) Let’s just say my son was thrilled with his weekend. PS: at customer service no way to speak to a manager, the response they gave me was "he will tell you the same as us" Very bad experience.
Fast delivery and serious packaging. Too bad about the poor quality of the products I received... I am disappointed about that.
YCF parts ordered, fuel cap that does not screw on and level caps too!!
Email sent to customer service without a response from them
The clutch I bought does not work on the dirt 125 for which it is sold. Chinese parts with very random dimensions and poor casting, I don’t think I will order from this site again.
Correct delivery, product that does not match the description.
I am disappointed because I bought a new Kayo TT 140 and received it with a cracked fender and Minimix found a solution to refund me 20 euros for a bike bought new, I would have thought they would send me a fender but no, it's not important, it doesn't hinder riding but I received my package damaged and that's a shame otherwise very professional team and very good quality material I recommend them Franck
Good
.....
Package really damaged plus I received the poster instead of a sticker
The assembly sheet for the quad is not in French, there is no bulb at the front but just the glass and it is indeed a manual starter and not electric. The keys are only to allow you to start as a safety. The quad is louder than a lawn mower. The brakes are difficult to adjust so too stiff for my son. Positive point it is super beautiful, suitable for my 4-year-old child's size.
The ignition received does not correspond at all to the photo that was proposed at the order received an ignition with a 1-pin connection while I ordered an ignition with terminals for each wire waiting for the refund having ordered an ignition elsewhere if a gesture is made I will order other parts from this supplier.
I received my bike well but the packaging was in poor condition and the handlebar foam was missing.
Delivery service impeccable, package well packaged.. However, the inner tube was flat upon receipt of the package..
The chain was really too long!!!
Very good until this last order. The product received does not match the order. Too bad
Many products have not been in stock for a long time.
More than 5 years that I started on this site, never had any issues
All the ordered products arrived on time but several screws and the fixing pads to secure the handlebar protectors were missing
Order on time but package poorly wrapped and mishandled as the fork tines of the dirt bike were damaged upon receipt, surely shocked during transport given the state of the box. Very disappointed for new material. Also difficult to understand why you provide a handlebar foam without anything to fix it and this seems normal...
CDI grill after riding 100 m
Delivery quite fast, I was quickly refunded for my return but the shipping costs remain at my expense even though I was told via chat that the brake caliper was adaptable for my bike, which it is not. My brake disc arrived bent, they sent me another one. I would give 3.5
No problem with the site and delivery. However, I ordered a 6mm hose and 6mm clamps, and there is no one with a brain who tells me that in one case it's the inner diameter and in the other case the outer diameter. Anyway, I had to throw away the clamps... We are reaching the limits of the mail order principle...
The service is not customer-oriented. Delivery delayed due to Chronopost but not regulated by your service to benefit from a full refund of the express delivery, thus a loss of money for the customer.
Error on a brake refurbishment kit. Instead of 1 piston, I received the wrong kit
The overall services offered around your products are not up to the visibility you have on the internet, lack of information on the products and qualified personnel to answer technical questions, or a lack of involvement from them. However, the site is clear and the choice, despite stock shortages due to the health crisis, remains quite broad.
Not very good
Quite a few out of stock
Looking forward to the restock of spare parts
Looking forward to the restock of spare parts
The site is well done, easy to search
Average
Hello, top service, delivery on time, however I don't know if it was during delivery or leaving the depot, but the motorcycle had a dent on the exhaust
I was delivered without the foam plastic and the engine cover was cut to say that it is cut
After-sales service to review... Some items to review... And still no correct solution provided for my order: 1236104 on which I have problems with 3 items...
Hello, I ordered a radiator and received no fixings with it!!
I waited a long time for the stock to be replenished but I finally received my mini mx, I am generally happy because it works really well, it is beautiful but I had a few surprises upon receiving it, my clutch lever didn't hold because the threads were disintegrating (I put longer screws with bolts and it does the job) the cover was roughly cut with a grinder to fit my motorcycle (for a new product it's not great, so I finished it myself), I received a handlebar foam but without the cover for it, my throttle has a notch as if there was a burr left. Apart from these little problems, it's great, the motorcycle works really well and I had a lot of fun in the forest, I can't wait to ride in the coming days.
Too much time to receive my motorcycle, and I still haven't received my famous VIP card.