Reviews MiniMX

9/10
★★★★★
based on 27046 reviews published

Summary of reviews

Generated by artificial intelligence

MiniMX stands out for its exceptional customer service, with team members noted for their attentiveness and responsiveness to inquiries, creating a supportive purchasing environment. Customers frequently commend the reliable and fast delivery service, often receiving their orders on time or even sooner than expected. The quality of products is consistently highlighted, with many expressing satisfaction with the performance and aesthetics of items like electric motorcycles and balance bikes. Additionally, the packaging is described as secure, ensuring that products arrive in pristine condition.

Latest customer reviews

5 /5
★★★★★

Very good

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5 /5
★★★★★

Perfect

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5 /5
★★★★★

No issues, fast shipping and very responsive customer service

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5 /5
★★★★★

Very good.

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5 /5
★★★★★

Super nice staff available by phone as well as by email, quick response

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4 /5
★★★★☆

Very good dirt, nice sound, beautiful machine. A few small modifications to make it to my taste but nothing to complain about. Break-in done, almost 8 hours of riding. A bit disappointed to only receive a sticker for 1.90€ for a 1300€ order.

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5 /5
★★★★★

Good site

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4 /5
★★★★☆

Super

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5 /5
★★★★★

I am satisfied with my shopping experience on the MINIMX site, following the purchase of a CRZ ERZ 150, I recommend

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5 /5
★★★★★

The product is of quality, corresponds to the description and timely delivery, Top

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4 /5
★★★★☆

Top!

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2 /5
★★☆☆☆

Fast delivery, but the package was in poor condition. A small part was broken. I had to negotiate and especially put pressure on the seller (thanks Paypal) to get this part back which is not expensive but is hard to find. Customer service is very unpleasant.

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Answer from MiniMX
Hello, we are sorry for this unfortunate experience you encountered. Unfortunately, it happens that, despite our careful packaging and a very strict specification provided to carriers, packages are 'mistreated' which can explain why some items arrive damaged. You did not 'put pressure', the customer service offered you a voucher, you refused and chose to receive the broken part directly, and therefore it was sent. Best regards, Mini Mx
4 /5
★★★★☆

Very good site, I recommend

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4 /5
★★★★☆

PERFECT

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5 /5
★★★★★

Fast delivery and very neat thank you minimx now just to assemble the beast by the way I would like to have a doc regarding the 250 erz please thank you

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5 /5
★★★★★

Good site

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5 /5
★★★★★

Very good very quickly delivered the best thank you

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4 /5
★★★★☆

Order received great but the gift sent with it was broken, too bad

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5 /5
★★★★★

Satisfied with the delivery satisfied with the packaging in the box very well protected

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5 /5
★★★★★

Very interesting site

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5 /5
★★★★★

Top as usual

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1 /5
★☆☆☆☆

Hello, kick ordered and received late 48h delay to forget and it's junk after installing it and kicking 3/4 times the ball no longer does its job of holding. I got injured because it returned to the kick position while riding. Not great and price a bit high for the result and supposedly express delivery. DISAPPOINTED

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Answer from MiniMX
Hello, We are sorry that the delivery was not made on Saturday and that it was moved to Monday, we also work with the express service CHRONOPOST, your order was prepared and shipped the same day. Regarding the KICK have you contacted the after-sales service so that they can take into account your dissatisfaction and problem and possibly offer you a solution. Nevertheless, we apologize for the delay and remain at your disposal. Sincerely, Mini MX
5 /5
★★★★★

Very good

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5 /5
★★★★★

Good quality of parts

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5 /5
★★★★★

Responsive and quality service

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5 /5
★★★★★

Super nothing to say about the delivery and the top quality products

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5 /5
★★★★★

Very good! Received very quickly! Serious professional.

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1 /5
★☆☆☆☆

The counter does not work. I am really angry. I demand a refund

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Answer from MiniMX
Hello, Have you contacted the after-sales service so that they can take into account your dissatisfaction and problem and possibly offer you a solution. Nevertheless, we apologize and remain at your disposal. Sincerely, Mini MX
5 /5
★★★★★

Very serious site. Delivery quite fast. Products meet my expectations.

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5 /5
★★★★★

Very good, order conforms to my expectations, received very quickly! Serious professional!

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4 /5
★★★★☆

Sometimes doubts about certain parts. For example, I didn't order the front brake pads because I had a doubt.

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4 /5
★★★★☆

Too many out of stock

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5 /5
★★★★★

Top exchange, package very well wrapped, I recommend

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5 /5
★★★★★

Speed!

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5 /5
★★★★★

Fast shipping, quality matching my expectations

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5 /5
★★★★★

Perfect as with every order, I recommend

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4 /5
★★★★☆

Almost perfect!!

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2 /5
★★☆☆☆

Return at the customer's expense. For a helmet that is slightly too small, as I am between two sizes, I had to pay 14€. Despite my intention to reorder the same helmet one size up. Effort needed on equipment, especially those subject to size choice. Or in the context of exchanges. Best regards

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Answer from MiniMX
Hello, Indeed we do not have a free return offer for products. We hope to offer our customers a different offer, we are working on it. We hope, however, that the preparation and delivery service met your expectations and remain at your disposal. Best regards, Mini MX
4 /5
★★★★☆

Is it possible to switch the motorcycle to 14/17 wheels and if so, with which accessories? I couldn't find the information on the site

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5 /5
★★★★★

Fast delivery as usual, never mistaken in the orders. Oh top!

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