Reviews MiniMX

9/10
★★★★★
based on 27046 reviews published

Summary of reviews

Generated by artificial intelligence

MiniMX stands out for its exceptional customer service, with team members noted for their attentiveness and responsiveness to inquiries, creating a supportive purchasing environment. Customers frequently commend the reliable and fast delivery service, often receiving their orders on time or even sooner than expected. The quality of products is consistently highlighted, with many expressing satisfaction with the performance and aesthetics of items like electric motorcycles and balance bikes. Additionally, the packaging is described as secure, ensuring that products arrive in pristine condition.

Latest customer reviews

5 /5
★★★★★

Great site for everything dirt and pit bike and they are even getting into motocross.

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5 /5
★★★★★

Very good

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5 /5
★★★★★

Product as expected despite 2 items missing in my package but quickly resolved with the after-sales service who were very responsive and sent my parts back within 48 hours. I highly recommend you are on top.

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5 /5
★★★★★

The best

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4 /5
★★★★☆

Delivered on time and good packaging of the product

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5 /5
★★★★★

Ok..

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5 /5
★★★★★

Serious site with step-by-step delivery tracking.

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5 /5
★★★★★

Nothing to report, they are good, you can trust them.

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5 /5
★★★★★

Very nervous easy assembly.

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5 /5
★★★★★

As usual! Nothing to say, speed, efficiency and good quality. Thank you guys, you are the best.

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5 /5
★★★★★

Good navigation, good reaction as soon as payment, fast shipping, the site works well.

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5 /5
★★★★★

Perfect.

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1 /5
★☆☆☆☆

Customer service very disappointing, no commercial gesture

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Answer from MiniMX
Hello, We apologize for this inconvenience. The manufacturer does not guarantee steel rims and considers this type of breakage as a usage defect.
3 /5
★★★☆☆

Well delivered and very quickly

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5 /5
★★★★★

Fast service.

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5 /5
★★★★★

Good price, fast, large selection, thank you.

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1 /5
★☆☆☆☆

I bought a helmet on 14/11/21 following the seller's size chart and based on my old helmet which is of the same brand and model, just the color changes. Once received, I noticed something was wrong, so I called customer service for the absurd exchange terms in 2021. Returns are at the customer's expense and the representative did not want to hear anything, no gesture!!! For a safety equipment... In short, for me, this site is not reliable.

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Answer from MiniMX
Hello, We apologize for this inconvenience. What was wrong with the helmet? Returns in case of an order error are indeed at the customer's expense as indicated in our T&Cs. Any request for a commercial gesture must be made by email to [email protected]. Best regards, the Mini Mx team
5 /5
★★★★★

Product as described, fast delivery, no problems.

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4 /5
★★★★☆

We can always do better

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5 /5
★★★★★

Perfect.

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5 /5
★★★★★

Perfect, order received on time, very well packaged and top-notch delivery.

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5 /5
★★★★★

Satisfied with the purchases.

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3 /5
★★★☆☆

Great except for the sky blue handlebar which was full of scratches. After about fifteen emails, I finally managed to get a refund. Otherwise, everything is fine and that doesn't mean I'm going to look elsewhere for my parts. Out of the 2 orders placed, only the handlebar caused a problem.

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5 /5
★★★★★

Fast and compliant delivery, good product and well protected in the box.

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5 /5
★★★★★

Very good site, clear and easy, fast delivery.

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5 /5
★★★★★

Very good, fast.

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5 /5
★★★★★

Nothing to complain about, extremely fast delivery.

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5 /5
★★★★★

Very good.

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4 /5
★★★★☆

The hose is correct and perfectly usable, I take away one star because 14cm of the hose is yellowed and it's not the most beautiful effect..

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5 /5
★★★★★

Good.

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5 /5
★★★★★

Nothing to say, very clear site, I easily found what I needed and fast delivery, careful packaging.

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4 /5
★★★★☆

Good with a few small things to fix, the guard is not the right size, brake lever too thick to fit in the handle

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5 /5
★★★★★

Very simple site to use, delivery on time without any problems.

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4 /5
★★★★☆

Very good delivery

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3 /5
★★★☆☆

Very good site

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5 /5
★★★★★

Good.

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5 /5
★★★★★

Complete order, and made of good material.

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5 /5
★★★★★

Good, fast delivery.

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3 /5
★★★☆☆

Average, because 17-inch wheel instead of 14

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Answer from MiniMX
Hello, We are sorry for this inconvenience, we are trying to find a positive solution to your problem in our email exchanges.
1 /5
★☆☆☆☆

No deadlines respected for delivery. I paid extra to have it at home in 24 hours, I received it a week later at a relay point with my package unknown.

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Answer from MiniMX
Hello, We apologize for this inconvenience, we only deliver on weekdays, you ordered on Friday the 12th with a delivery in 24h/48h depending on your region (as indicated on the site) your package was indeed delivered to a relay point after the driver did not show up at your home. TNT chose to leave your package at a relay point to avoid a return to the sender.