English
★★★★★
based on 27035 reviews published
Latest negative customer reviews
Hello the delivery was perfect but the part did not change anything, it made things worse (cdi box v2) thank you!!!!!!
Very bad lost package After receiving the package there are missing items
Wrong parts arrived the gift that was offered was not the right one
Complete cylinder head ordered, delivered without rockers and I had to pay for the rockers or try to get a refund! Not normal!
Order placed on the 21st still not received
Site with many bugs and always issues with credits
The site is great but my delivery person delivered the package without any signature and allowed himself to throw the motor over the gate which generated an impossibility to install it because the motor leaks. As a result, we are still in the process of receiving a new one, it's a disaster but they still deduct the payment anyway
Very very bad not even able to send the right order
No description because the fixings to attach the output pinion are missing
Good products with bad order preparers
Too long the transport I ordered 4 screws I received them and none are the same size and 2 bolts for screws you will never see me again
1 package never arrived and 1 incomplete return, and the carrier does not respect the deadlines. TNT even declared the package delivered on Friday, May 13, 2016, while the delivery was made after a follow-up on the 17th! However, I appreciated the follow-up from the minimix team.
No deadlines were respected, customer service is terrible. No commercial gesture, really disappointed!
Rim arrived warped on my CRZ, leaking tank, and bent handlebars, no response despite my email. BRAVO
No, I did order an acceleration cable.
Very disappointed!!! They were supposed to call me about the missing inner tube but nothing happened.
2nd order and 3rd product that does not match. It is written that it is compatible with YCF, but it is not.
Not happy
Terrible lost package, late reshipment after several emails and calls, still not received, paid more for express shipping than for parts, and it has been a week for a delivery in 24-48 hours, but lol I ordered a PC from top achat on the 30th and received it on the 31st.
Taiwanese carburetor, poor replica of a Keihin PE 28 delivered with a damaged needle (pinched and bent). Complaint email sent on March 24, 2016, today March 3, 2016, still no response to my problem.
Disappointed! No understanding, package damaged upon arrival and I did not receive the sticker! Then the customer service... better to avoid the subject.
Disappointed with the orders and the products
The site assistant does not know mechanics, gives bad advice, made me buy a wrong part, resulting in an unnecessary part and an additional order and excessive shipping costs for a screw, for almost €400 in purchases, not even a sticker or anything.
Very disappointed with this order. I called before the order to ensure the compatibility of the parts with my dirt bike, and I received parts that do not match. Thank you for the return slip, but I will not pay shipping costs to return the parts. Great customer service at minimx.
I am unhappy with your site; I wanted a carburetor bowl gasket that you do not have in stock; I clicked to be notified as soon as you have the product. The next day I receive a message saying that the product is in stock, so I order the gasket plus grips, and the next day I receive a message saying that the gasket is out of stock; it’s a shame; I will not order anything from you again and will never give you good publicity.
I am not ready to recommend anything from you. Order placed on January 7. Two weeks later, I had to send you an email to find out where my order was. The person who replied to my email couldn't tell me what was going on... and as if by chance, a week later my order was finally shipped. Terrible, more than three weeks of waiting and not even a commercial gesture from you... I've never seen this before.
The new kick received on Saturday morning, assembled on Saturday evening at 11 PM, the little one kicked 20 times on Sunday at 2 PM and it broke...! Response: no warranty, everything is normal...???!!
Order placed on January 21, still not received as of today the 31st! With each complaint, I am told that I will be kept informed but I never receive a call back. For them, the package was lost by the Post Office while on the Colissimo site it has been awaiting pickup by the Post Office since the 22nd, so it was never picked up by the Post Office. I requested the sending of a new package, and I was asked to wait another 15 days, which will make a total of 3 weeks! Unacceptable! Very poor customer service!!!
Problem with my order, a completely absent customer service! Called 35 times in a row without any response from 5 PM to 7 PM, apparently they left for the weekend early! A very long response to the email!! I received my order 2 weeks later, and still no news about the defect in my order a week later! €350 worth of order and never ordering from them again!
Very disappointed with my last order...
For a good review, it would already be necessary not to make mistakes on the order. I received a tire instead of a rim. Return paperwork done on my part but still haven't received my package. I hope not to receive a handlebar.
1/ Received the order this morning a week later, 48 or 72 hours!!!!! 2/ The carrier's tracking no longer exists for the good reason that it has been liquidated for over 6 MONTHS!!!! 3/ The phone number listed on the site never answers, yet on Monday, no callback despite my messages on the answering machine. 4/ I had left my port on the order form and no call, as for the product we will unpack this morning to check........
Order that took an eternity to arrive. Once it arrived, half of the order was missing.
Did not receive the entire order and moreover without a manual in French!
I had an issue with my order and Mini MX did nothing to resolve the problem despite my calls and emails. Really a bunch of incompetent people. I really do not recommend.
Good site but I have never been able to get my head gasket. Because the one provided with the gasket kit does not fit at all. And despite my complaint, to this day still nothing.
This is not the first time I order from Mini MX but this time I am really very disappointed because the products are of very poor quality, the connectors do not match and the jets probably have a manufacturing defect because you really have to force to fit them. Moreover, when Mini MX tells you in the 'Questions/Answers' section of a product that it is delivered with such a part or tool, it does not engage them in any way. How can you trust a site that is not honest with its customers? I also find it dishonest to charge the customer return fees (+ possible shipping fees) when the delivered products are defective. This is the last time I ordered from this site. Good luck to others.
Very poor delivery, I placed my order on the 2nd and on the 11th still nothing. Very disappointed.
10 parts ordered 4 that did not fit (1 brake disc too large, disc fixing screws unsuitable for the disc, a chain roller too large and handle grips too small)
Black footpegs ordered and I received raw steel footpegs (cheaper than the black ones)