Reviews MiniMX

9/10
★★★★★
based on 27047 reviews published

Summary of reviews

Generated by artificial intelligence

MiniMX stands out for its exceptional customer service, with team members noted for their attentiveness and responsiveness to inquiries, creating a supportive purchasing environment. Customers frequently commend the reliable and fast delivery service, often receiving their orders on time or even sooner than expected. The quality of products is consistently highlighted, with many expressing satisfaction with the performance and aesthetics of items like electric motorcycles and balance bikes. Additionally, the packaging is described as secure, ensuring that products arrive in pristine condition.

Latest customer reviews

3 /5
★★★☆☆

All the ordered products arrived on time but several screws and the fixing pads to secure the handlebar protectors were missing

User icon
Acheteur Vérifié
Translated review
5 /5
★★★★★

Detailed items, fast shipping, nothing to complain about.

User icon
Acheteur Vérifié
Translated review
5 /5
★★★★★

After several orders placed with them, I have always received my orders on time, great advice to help us, I highly recommend this site.

User icon
Acheteur Vérifié
Translated review
4 /5
★★★★☆

Fast delivery

User icon
Acheteur Vérifié
Translated review
2 /5
★★☆☆☆

Order on time but package poorly wrapped and mishandled as the fork tines of the dirt bike were damaged upon receipt, surely shocked during transport given the state of the box. Very disappointed for new material. Also difficult to understand why you provide a handlebar foam without anything to fix it and this seems normal...

User icon
Acheteur Vérifié
Translated review
Answer from MiniMX
Hello, -For your delivery issue, did you raise a reservation with the carrier when you received the motorcycle? I invite you to send all this information to our customer service by email at [email protected] with photos of the package and its condition before unpacking. because we see no exchange on this subject. -However, we are glad that you received your motorcycle on time. Our subcontractors for deliveries strive to meet deadlines despite the current situation. Best regards, MiniMX
2 /5
★★☆☆☆

CDI grill after riding 100 m

User icon
Acheteur Vérifié
Translated review
Answer from MiniMX
Hello, have you contacted our customer service to inform us of your issue with your CDI? We invite you to send us an email at [email protected], our after-sales technician will respond to you within the day. Best regards, MiniMX.
1 /5
★☆☆☆☆

The site is great but the motorcycle is poorly adjusted

User icon
Acheteur Vérifié
Translated review
Answer from MiniMX
Hello, Our motorcycles are assembled at the factory, with factory settings. It is for this reason that our customer service and after-sales service teams are at your disposal if you have any questions regarding the adjustments or starting up. You can contact us by email at [email protected], via chat on our website, or by phone at 09.72.39.05.37. Best regards, MiniMX
5 /5
★★★★★

Super fast, top delivery.

User icon
Acheteur Vérifié
Translated review
1 /5
★☆☆☆☆

I ordered a 14" rim with a free sticker, I only received the sticker...

User icon
Acheteur Vérifié
Translated review
Answer from MiniMX
Hello, Did you contact customer service so they can take care of it quickly? I doubt this is due to the preparation and think more of a transport issue. Nevertheless, we apologize for this inconvenience, I am sure my colleagues in customer service will quickly find a solution if it hasn't already been done. Best regards, Mini MX
5 /5
★★★★★

Perfect

User icon
Acheteur Vérifié
Translated review
4 /5
★★★★☆

Very good site.

User icon
Acheteur Vérifié
Translated review
4 /5
★★★★☆

Fast delivery, good quality part

User icon
Acheteur Vérifié
Translated review
5 /5
★★★★★

Very good as always

User icon
Acheteur Vérifié
Translated review
5 /5
★★★★★

Fast and compliant delivery

User icon
Acheteur Vérifié
Translated review
4 /5
★★★★☆

Serious contact by email, quick and clear response

User icon
Acheteur Vérifié
Translated review
3 /5
★★★☆☆

Delivery quite fast, I was quickly refunded for my return but the shipping costs remain at my expense even though I was told via chat that the brake caliper was adaptable for my bike, which it is not. My brake disc arrived bent, they sent me another one. I would give 3.5

User icon
Acheteur Vérifié
Translated review
5 /5
★★★★★

Order received on time, top I recommend.

User icon
Acheteur Vérifié
Translated review
4 /5
★★★★☆

The site has evolved little

User icon
Acheteur Vérifié
Translated review
4 /5
★★★★☆

Nothing to declare

User icon
Acheteur Vérifié
Translated review
3 /5
★★★☆☆

No problem with the site and delivery. However, I ordered a 6mm hose and 6mm clamps, and there is no one with a brain who tells me that in one case it's the inner diameter and in the other case the outer diameter. Anyway, I had to throw away the clamps... We are reaching the limits of the mail order principle...

User icon
Acheteur Vérifié
Translated review
5 /5
★★★★★

Fast delivery and compliant product I recommend

User icon
Acheteur Vérifié
Translated review
5 /5
★★★★★

Fast delivery

User icon
Acheteur Vérifié
Translated review
5 /5
★★★★★

Very good

User icon
Acheteur Vérifié
Translated review
5 /5
★★★★★

Fast delivery, equipment as described, thank you to the team!

User icon
Acheteur Vérifié
Translated review
5 /5
★★★★★

Very good

User icon
Acheteur Vérifié
Translated review
4 /5
★★★★☆

Very good

User icon
Acheteur Vérifié
Translated review
5 /5
★★★★★

Perfect

User icon
Acheteur Vérifié
Translated review
5 /5
★★★★★

-

User icon
Acheteur Vérifié
Translated review
4 /5
★★★★☆

Always the same problem, many spare parts out of stock

User icon
Acheteur Vérifié
Translated review
5 /5
★★★★★

The delivery is very fast and secure!

User icon
Acheteur Vérifié
Translated review
5 /5
★★★★★

Very good with very good advice

User icon
Acheteur Vérifié
Translated review
5 /5
★★★★★

Fast and very serious

User icon
Acheteur Vérifié
Translated review
5 /5
★★★★★

It's a good serious site, very commercial

User icon
Acheteur Vérifié
Translated review
5 /5
★★★★★

Perfect

User icon
Acheteur Vérifié
Translated review
5 /5
★★★★★

Very good site. Perfect speed. I recommend it

User icon
Acheteur Vérifié
Translated review
5 /5
★★★★★

Products very easy to find on the site. Fast delivery

User icon
Acheteur Vérifié
Translated review
5 /5
★★★★★

Very well received quickly and of good quality! Thank you

User icon
Acheteur Vérifié
Translated review
5 /5
★★★★★

Good site

User icon
Acheteur Vérifié
Translated review
2 /5
★★☆☆☆

The service is not customer-oriented. Delivery delayed due to Chronopost but not regulated by your service to benefit from a full refund of the express delivery, thus a loss of money for the customer.

User icon
Acheteur Vérifié
Translated review
Answer from MiniMX
Hello, After verification, it turns out that your order indeed suffered a computer bug, which caused a delay in your delivery. However, we are not responsible for delays caused by our carriers. To provide you with the best customer satisfaction, our customer service has taken care to offer you a commercial gesture. Best regards, MiniMX
3 /5
★★★☆☆

Error on a brake refurbishment kit. Instead of 1 piston, I received the wrong kit

User icon
Acheteur Vérifié
Translated review