Reviews MiniMX

9/10
★★★★★
based on 27047 reviews published

Summary of reviews

Generated by artificial intelligence

MiniMX stands out for its exceptional customer service, with team members noted for their attentiveness and responsiveness to inquiries, creating a supportive purchasing environment. Customers frequently commend the reliable and fast delivery service, often receiving their orders on time or even sooner than expected. The quality of products is consistently highlighted, with many expressing satisfaction with the performance and aesthetics of items like electric motorcycles and balance bikes. Additionally, the packaging is described as secure, ensuring that products arrive in pristine condition.

Latest customer reviews

5 /5
★★★★★

Good overall.

User icon
Acheteur Vérifié
Translated review
5 /5
★★★★★

Fast and good quality

User icon
Acheteur Vérifié
Translated review
1 /5
★☆☆☆☆

What I received is not the right carburetor needle. I need it for a dirt bike, not for a YCF.

User icon
Acheteur Vérifié
Translated review
Answer from MiniMX
Hello, The needle is correct for a MIKUNI carburetor, if it doesn't fit, it's because your carburetor is not a MIKUNI. No link with the brand of the motorcycle. You can return your items via the return form at the bottom of the page. Best regards, Mini MX
5 /5
★★★★★

Very good

User icon
Acheteur Vérifié
Translated review
5 /5
★★★★★

A top service with good parts, the only negative point would be to have more choices in Apollo RFZ parts, otherwise a very good site

User icon
Acheteur Vérifié
Translated review
4 /5
★★★★☆

GOOD NO PROBLEM

User icon
Acheteur Vérifié
Translated review
5 /5
★★★★★

Great, nothing to say

User icon
Acheteur Vérifié
Translated review
4 /5
★★★★☆

I am quite satisfied overall, but still a bit disappointed because I ordered a dirt bike and there were poorly installed parts, damaged or scratched parts. It is possible that this happened during delivery. Thank you

User icon
Acheteur Vérifié
Translated review
5 /5
★★★★★

Interesting site, too bad the parts are not in stock. But it's the same everywhere

User icon
Acheteur Vérifié
Translated review
4 /5
★★★★☆

Good site, waiting time a bit long but not disappointed with the items

User icon
Acheteur Vérifié
Translated review
5 /5
★★★★★

Excellent, very very good.

User icon
Acheteur Vérifié
Translated review
5 /5
★★★★★

Order processed and delivered quickly, nothing to say

User icon
Acheteur Vérifié
Translated review
4 /5
★★★★☆

Not bad

User icon
Acheteur Vérifié
Translated review
3 /5
★★★☆☆

The overall services offered around your products are not up to the visibility you have on the internet, lack of information on the products and qualified personnel to answer technical questions, or a lack of involvement from them. However, the site is clear and the choice, despite stock shortages due to the health crisis, remains quite broad.

User icon
Acheteur Vérifié
Translated review
Answer from MiniMX
Hello, Thank you for your feedback and we strive to improve our product descriptions daily. Can you tell us which product(s) you lacked information on during your purchase? Some of our collaborators are technicians, do not hesitate to ask for technical service during your calls or through the pre-selection to be connected with the right person. We are doing everything we can to train our new collaborators so that they can quickly advise you on your purchases. Also, feel free to contact us by email or via the Q&A form to get a quality technical response. Best regards, Mini MX
1 /5
★☆☆☆☆

Delivery of a new motorcycle, first test and the brake caliper breaks, front wheel warped, rear wheel paint chipped, you only offer a small voucher of course

User icon
Acheteur Vérifié
Translated review
Answer from MiniMX
Hello, The rims of Pit Bikes all have a slight warp, we work with FABA if you want a CNC rim. Regarding the rear wheel, a new rim costs around 39.9€ which is the value of your voucher (representing 5% of the value of the motorcycle). Our after-sales service has therefore credited you with the maximum new value in case you want to change your chipped rim. We recommend that you check the tension of your spokes before each outing during the first hours of break-in. We apologize for the inconvenience and remain at your complete disposal. Best regards, Mini MX
5 /5
★★★★★

Fast and careful shipping, as usual. Thank you.

User icon
Acheteur Vérifié
Translated review
5 /5
★★★★★

The site is simple, you can easily find the products. I made a mistake on the size of the part, not knowing which part I should take for my dirt bike, I contacted the service which helped me with the choice according to the desired dimensions. The return and refund were quick and I was able to order the part in the correct dimensions.

User icon
Acheteur Vérifié
Translated review
5 /5
★★★★★

Order arrived well packaged and in good condition

User icon
Acheteur Vérifié
Translated review
1 /5
★☆☆☆☆

My opinion is that when you pay 13€ more to receive your package the next day, but I only received my package a week later, how do you plan to refund me?

User icon
Acheteur Vérifié
Translated review
Answer from MiniMX
Hello, You can track the progress of your delivery via your MiniMx account's personal space by clicking on the tracking link. You ordered on Thursday 15/07 in the evening outside of our opening hours. Your order was therefore prepared on Friday morning 16/07 and was picked up the same day by the carrier. Deliveries are made on weekdays. You received your order on Monday 19/07 at 10:18, which is before 1 PM. You can also contact our customer service by phone or email for more information regarding delivery times. Best regards, MiniMx
5 /5
★★★★★

Very good

User icon
Acheteur Vérifié
Translated review
5 /5
★★★★★

Compliant material and of very good quality, thank you

User icon
Acheteur Vérifié
Translated review
5 /5
★★★★★

Everything perfect

User icon
Acheteur Vérifié
Translated review
4 /5
★★★★☆

The site is quite complete

User icon
Acheteur Vérifié
Translated review
3 /5
★★★☆☆

Not very good

User icon
Acheteur Vérifié
Translated review
5 /5
★★★★★

Very good

User icon
Acheteur Vérifié
Translated review
5 /5
★★★★★

Fast delivery in perfect condition nothing better

User icon
Acheteur Vérifié
Translated review
4 /5
★★★★☆

Good

User icon
Acheteur Vérifié
Translated review
4 /5
★★★★☆

Great in terms of choice of parts

User icon
Acheteur Vérifié
Translated review
4 /5
★★★★☆

Fast and serious

User icon
Acheteur Vérifié
Translated review
5 /5
★★★★★

Simple and fast

User icon
Acheteur Vérifié
Translated review
4 /5
★★★★☆

Navigation on the site is not very easy as some pages display an error message. But otherwise, once you find what you're looking for, it's perfect! Attractive prices, good reception and satisfactory product quality.

User icon
Acheteur Vérifié
Translated review
5 /5
★★★★★

Nothing to say, the team is great, delivery is fast I recommend

User icon
Acheteur Vérifié
Translated review
5 /5
★★★★★

Fast delivery, well packaged

User icon
Acheteur Vérifié
Translated review
5 /5
★★★★★

5 stars because everything is impeccable.

User icon
Acheteur Vérifié
Translated review
5 /5
★★★★★

Following my purchase I received them in less than a week very happy

User icon
Acheteur Vérifié
Translated review
5 /5
★★★★★

Great

User icon
Acheteur Vérifié
Translated review
1 /5
★☆☆☆☆

Navigation is really not great, very few parts offered for CRZ ERZ 250 and the few you have are either out of stock or do not correspond to the original. After-sales service gives the impression that they know nothing about mechanics and the parts offered. Delivery is acceptable as long as you receive what you ordered and paid for.

User icon
Acheteur Vérifié
Translated review
Answer from MiniMX
Hello, The availability of spare parts this year is very complicated. Very few deliveries and very little stock, we should receive spare parts for ERZ by the end of July from the CRZ supplier. Our colleagues at the call center are not all experts in mechanics, however, our workshop and our technical salespeople, if not reachable by phone, are also reachable by email. Regarding the compatibility of the parts and what you received: P0006 => The spacers for the ERZ must be the ERZ spacers (P1573/P1572), the indication is noted in the description and title of the product. P0012 => The axle, likewise, you took Pit Bike axles, you need to take the axle for ERZ. P1011 => The bearing is not a 6202-RS? Can you send me a photo of what you received? P1329 => The sizes are stamped on the original oil seal, the item is not indicated as ERZ in its description. The ERZ are new models, we are striving to bring in as many spare parts as possible to meet our customers' demands, we have not yet had the availability to bring in 100% of the parts for the model. We will create a category to better guide our customers towards ERZ parts, however, we invite you to carefully check the dimensions before ordering, if the parts are incompatible, you can return them via the return form at the bottom of the page, we will refund you. Sorry for not being able to meet your expectations, and we thank you for your comment and feedback that allows us to gather information and improve. Remaining at your disposal. Best regards, Mini MX
5 /5
★★★★★

The site is complete I was able to find rims easily for a really interesting price I recommend this site!

User icon
Acheteur Vérifié
Translated review
3 /5
★★★☆☆

Quite a few out of stock

User icon
Acheteur Vérifié
Translated review
1 /5
★☆☆☆☆

The after-sales service is useless...

User icon
Acheteur Vérifié
Translated review
Answer from MiniMX
Hello, We have no email corresponding to your request. What is happening with the product received? Would you like to return it if it is not compatible? The form is available at the bottom of the page and you have 14 days after receipt to return your item, you will then be refunded. Best regards, Mini MX