Reviews MiniMX

9/10
★★★★★
based on 27047 reviews published

Summary of reviews

Generated by artificial intelligence

MiniMX stands out for its exceptional customer service, with team members noted for their attentiveness and responsiveness to inquiries, creating a supportive purchasing environment. Customers frequently commend the reliable and fast delivery service, often receiving their orders on time or even sooner than expected. The quality of products is consistently highlighted, with many expressing satisfaction with the performance and aesthetics of items like electric motorcycles and balance bikes. Additionally, the packaging is described as secure, ensuring that products arrive in pristine condition.

Latest customer reviews

5 /5
★★★★★

Easy navigation on the site, delivery time respected.

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1 /5
★☆☆☆☆

Customer service is not up to par, avoid....

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Answer from MiniMX
Hello, I see that according to your email exchanges with our customer service, they are assisting you at every step of the search for your breakdown. We have sent you an electrical harness, we wish you a good installation and do not hesitate to return to our customer support if the breakdown persists. Best regards, MiniMx
5 /5
★★★★★

Everything was perfect, thank you

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5 /5
★★★★★

Top

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5 /5
★★★★★

Well-designed site.

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5 /5
★★★★★

Hello, I am happy with my order.

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5 /5
★★★★★

Compliant and on time

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5 /5
★★★★★

No worries very good. I will recommend

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2 /5
★★☆☆☆

Hello, I ordered a radiator and received no fixings with it!!

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Answer from MiniMX
Hello, our radiators are sold with hoses and banjo bolts, but without a mounting bracket for the frame. We understand your disappointment; however, the content of the item is well detailed in the product sheet. We hope you have found a solution for mounting your radiator. If you have any questions or need information, please do not hesitate to contact our customer service at 09.72.39.05.37. Best regards, MiniMX
4 /5
★★★★☆

The order took a bit longer to arrive

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1 /5
★☆☆☆☆

I want to return the dirt bike despite the 14-day withdrawal period, we return at our expense and a deduction on the price paid, what a shame, go to another site for your purchases.

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5 /5
★★★★★

Very good

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5 /5
★★★★★

Perfect

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5 /5
★★★★★

Satisfied and fast

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1 /5
★☆☆☆☆

We just received the motorcycle ordered for my 8-year-old son's birthday, unfortunately, he could not try it because it does not work.

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Answer from MiniMX
Hello, have you contacted customer service so they can help you resolve your problem? Best regards, Mini MX
5 /5
★★★★★

Great, super fast very serious.

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1 /5
★☆☆☆☆

Package received damaged and spoiled

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Answer from MiniMX
Hello, when you receive a damaged package, we strongly encourage you to make a reservation with the delivery person upon receipt of your package. You should contact our sales team by email ([email protected]). Remember to attach photos of your package (the condition of the package before opening, the contents, and the delivery note). Best regards, MINIMX
5 /5
★★★★★

Serious site! And fast

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5 /5
★★★★★

Good site affordable prices

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5 /5
★★★★★

Very satisfied: order and fast delivery

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5 /5
★★★★★

Top notch don't change anything

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5 /5
★★★★★

Nothing to say perfect

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1 /5
★☆☆☆☆

Pay for a 24/48 delivery to receive it a week later...

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Answer from MiniMX
Hello, you selected the COLISSIMO carrier which is the home delivery service within a timeframe of 48h/72h. 24h deliveries are ensured by TNT or CHRONOPOST. You ordered on Tuesday, June 22 at 5:00 PM, your package was prepared and shipped the next day at 12:19 PM, that is, Wednesday, June 23 without delay. It was delivered (according to the colissimo tracking) on Friday, June 25, within the 48-hour working timeframe. If you wanted to be delivered the next day, opt for TNT or CHRONOPOST which would have delivered to you on Thursday before 1 PM. We hope, however, that the receipt and the products meet your expectations and remain at your disposal. Best regards, Mini MX
5 /5
★★★★★

Very good reception Customer service is top notch Perfect assembly Very beautiful Jewelry!!!

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3 /5
★★★☆☆

I waited a long time for the stock to be replenished but I finally received my mini mx, I am generally happy because it works really well, it is beautiful but I had a few surprises upon receiving it, my clutch lever didn't hold because the threads were disintegrating (I put longer screws with bolts and it does the job) the cover was roughly cut with a grinder to fit my motorcycle (for a new product it's not great, so I finished it myself), I received a handlebar foam but without the cover for it, my throttle has a notch as if there was a burr left. Apart from these little problems, it's great, the motorcycle works really well and I had a lot of fun in the forest, I can't wait to ride in the coming days.

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5 /5
★★★★★

Piece easy to assemble + little gift my son is happy

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5 /5
★★★★★

Satisfied with my order, despite the issues at the port, one must be understanding that everything is not always obvious, I remain satisfied, just need to try the beast!

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5 /5
★★★★★

211

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5 /5
★★★★★

Very good site

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3 /5
★★★☆☆

Too much time to receive my motorcycle, and I still haven't received my famous VIP card.

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5 /5
★★★★★

After-sales service is top notch and order received quickly.

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5 /5
★★★★★

Nothing to report delivered on time

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2 /5
★★☆☆☆

No follow-up from customer service, obviously it is not your fault for the delay but at least the minimum is to inform your customers.

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Answer from MiniMX
Hello, We have communicated all the information to you several times, by phone, email, and even via Facebook. We understand your impatience regarding the situation, but we did not have more information. The port situation is saturated globally due to the health crisis, the delivery ultimately took place on the date we communicated when it was confirmed, and our teams did their utmost to ship all pre-orders as quickly as possible. We apologize for this inconvenience and wish you a good continuation and a good summer 🙂 Best regards, Mini MX
5 /5
★★★★★

Very good shop

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5 /5
★★★★★

Quality of the site, ease of contact with the seller, reliable customer service, quality and precision of the answers to the requested information.

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3 /5
★★★☆☆

The site itself is fine but long wait for reception

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5 /5
★★★★★

2 times I ordered always top notch

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3 /5
★★★☆☆

Very good motorcycle, of very good quality and very pretty. A few small drawbacks to note, such as no assembly guide to assemble the motorcycle. For people who don't know much about mechanics, they will have to turn to professionals. Otherwise, delivery was perfect, the motorcycle very well protected, etc...

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4 /5
★★★★☆

Relatively happy, a reasonable price for the kits and parts offered, fast delivery. However, I just want to point out poor packaging of the accelerator cable which damaged the sheath but did not prevent operation.

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4 /5
★★★★☆

Sometimes not easy to find the right product on the first try but with a little patience, you can do it. thank you

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