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A
Rating: 5 out of 5
Interesting site, too bad the parts are not in stock. But it's the same everywhere
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Customer reviews of MiniMX
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 27 559 published reviews
Summary of reviews
The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.
All reviews
A
Rating: 4 out of 5
Good site, waiting time a bit long but not disappointed with the items
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A
Rating: 5 out of 5
Excellent, very very good.
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A
Rating: 5 out of 5
Order processed and delivered quickly, nothing to say
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A
Rating: 4 out of 5
Not bad
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A
Rating: 3 out of 5
The overall services offered around your products are not up to the visibility you have on the internet, lack of information on the products and qualified personnel to answer technical questions, or a lack of involvement from them. However, the site is clear and the choice, despite stock shortages due to the health crisis, remains quite broad.
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Response from MiniMX
Hello, Thank you for your feedback and we strive to improve our product descriptions daily. Can you tell us which product(s) you lacked information on during your purchase? Some of our collaborators are technicians, do not hesitate to ask for technical service during your calls or through the pre-selection to be connected with the right person. We are doing everything we can to train our new collaborators so that they can quickly advise you on your purchases. Also, feel free to contact us by email or via the Q&A form to get a quality technical response. Best regards, Mini MX
A
Rating: 1 out of 5
Delivery of a new motorcycle, first test and the brake caliper breaks, front wheel warped, rear wheel paint chipped, you only offer a small voucher of course
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Response from MiniMX
Hello, The rims of Pit Bikes all have a slight warp, we work with FABA if you want a CNC rim. Regarding the rear wheel, a new rim costs around 39.9€ which is the value of your voucher (representing 5% of the value of the motorcycle). Our after-sales service has therefore credited you with the maximum new value in case you want to change your chipped rim. We recommend that you check the tension of your spokes before each outing during the first hours of break-in. We apologize for the inconvenience and remain at your complete disposal. Best regards, Mini MX
A
Rating: 5 out of 5
Fast and careful shipping, as usual. Thank you.
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A
Rating: 5 out of 5
The site is simple, you can easily find the products. I made a mistake on the size of the part, not knowing which part I should take for my dirt bike, I contacted the service which helped me with the choice according to the desired dimensions. The return and refund were quick and I was able to order the part in the correct dimensions.
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A
Rating: 5 out of 5
Order arrived well packaged and in good condition
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A
Rating: 1 out of 5
My opinion is that when you pay 13€ more to receive your package the next day, but I only received my package a week later, how do you plan to refund me?
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Response from MiniMX
Hello, You can track the progress of your delivery via your MiniMx account's personal space by clicking on the tracking link. You ordered on Thursday 15/07 in the evening outside of our opening hours. Your order was therefore prepared on Friday morning 16/07 and was picked up the same day by the carrier. Deliveries are made on weekdays. You received your order on Monday 19/07 at 10:18, which is before 1 PM. You can also contact our customer service by phone or email for more information regarding delivery times. Best regards, MiniMx
A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
compliant material and of very good quality, thank you
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Rating: 5 out of 5
Everything perfect
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Rating: 4 out of 5
The site is quite complete
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Rating: 3 out of 5
Not very good
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Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Fast delivery in perfect condition nothing better
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A
Rating: 4 out of 5
Good
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A
Rating: 4 out of 5
Great in terms of choice of parts
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A
Rating: 4 out of 5
Fast and serious
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A
Rating: 5 out of 5
simple and fast
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A
Rating: 4 out of 5
Navigation on the site is not very easy as some pages display an error message. But otherwise, once you find what you're looking for, it's perfect! Attractive prices, good reception and satisfactory product quality.
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A
Rating: 5 out of 5
nothing to say, the team is great, delivery is fast I recommend
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A
Rating: 5 out of 5
Fast delivery, well packaged
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A
Rating: 5 out of 5
5 stars because everything is impeccable.
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A
Rating: 5 out of 5
Following my purchase I received them in less than a week very happy
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Rating: 5 out of 5
Great
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A
Rating: 1 out of 5
Navigation is really not great, very few parts offered for CRZ ERZ 250 and the few you have are either out of stock or do not correspond to the original. After-sales service gives the impression that they know nothing about mechanics and the parts offered. Delivery is acceptable as long as you receive what you ordered and paid for.
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Response from MiniMX
Hello, The availability of spare parts this year is very complicated. Very few deliveries and very little stock, we should receive spare parts for ERZ by the end of July from the CRZ supplier. Our colleagues at the call center are not all experts in mechanics, however, our workshop and our technical salespeople, if not reachable by phone, are also reachable by email. Regarding the compatibility of the parts and what you received: P0006 => The spacers for the ERZ must be the ERZ spacers (P1573/P1572), the indication is noted in the description and title of the product. P0012 => The axle, likewise, you took Pit Bike axles, you need to take the axle for ERZ. P1011 => The bearing is not a 6202-RS? Can you send me a photo of what you received? P1329 => The sizes are stamped on the original oil seal, the item is not indicated as ERZ in its description. The ERZ are new models, we are striving to bring in as many spare parts as possible to meet our customers' demands, we have not yet had the availability to bring in 100% of the parts for the model. We will create a category to better guide our customers towards ERZ parts, however, we invite you to carefully check the dimensions before ordering, if the parts are incompatible, you can return them via the return form at the bottom of the page, we will refund you. Sorry for not being able to meet your expectations, and we thank you for your comment and feedback that allows us to gather information and improve. Remaining at your disposal. Best regards, Mini MX
A
Rating: 5 out of 5
The site is complete I was able to find rims easily for a really interesting price I recommend this site!
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A
Rating: 3 out of 5
quite a few out of stock
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A
Rating: 1 out of 5
The after-sales service is useless...
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Response from MiniMX
Hello, We have no email corresponding to your request. What is happening with the product received? Would you like to return it if it is not compatible? The form is available at the bottom of the page and you have 14 days after receipt to return your item, you will then be refunded. Best regards, Mini MX
A
Rating: 5 out of 5
good surprise !! very fast delivery and perfectly well protected shipment ! congratulations to your professional team. thank you
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Rating: 3 out of 5
Looking forward to the restock of spare parts
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Rating: 3 out of 5
Looking forward to the restock of spare parts
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Rating: 5 out of 5
Despite a small error in the order, good product and very responsive to fix the small mistake. Thank you
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Rating: 5 out of 5
very serious and fast site, one of the best sites on the web for dirt bikes and spare parts
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Rating: 5 out of 5
Very good product
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Rating: 1 out of 5
Very disappointed because marked for YCF start in the ad and during assembly it gets stuck with the battery!!!
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Response from MiniMX
Hello, On which Pit Bike do you want to install it? You can return the items via the return form located at the bottom of the Mini MX website or on your customer account. Best regards, Mini MX
A
Rating: 1 out of 5
0 points! Ordered a swingarm for 250€, received a bad part. They asked me to pay the return shipping costs when it was their mistake. I do not recommend this site, go to the competition that takes responsibility when they make mistakes in orders.
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Response from MiniMX
Hello, Did you open a customer service file with a photo of what you received? Is the YCF reference correct on the packaging? We apologize for the inconvenience and will check again tomorrow on what you received. (We have not received any email regarding this issue, I could not see what happened). Hoping to provide you with a favorable response as soon as possible. Best regards, Mini MX