Reviews MiniMX

I am disappointed to have received my package in duplicate as well as the invoice which has been paid twice and the difficulty in filling out a return merchandise slip on the site, moreover the shipping costs remain at my expense. Of course when I return to my profile in my orders, everything indicates that the product was ordered only once with only one invoice. Where does the error come from, who decided to double my order and invoice?

Very disappointed with the customer service. I bought a new fork from them (after several quite expensive orders). I received the fork damaged. After an email to customer service, I received a voucher of 5€. I wonder if this is a joke…

CRZ vehicle type electric motorcycle for children of poor quality. The nuts holding the handlebar clamps were missing. The shock absorber supports were not aligned and there is a misalignment between the electric motor output sprocket and the rear wheel crown.

If you are not ready to accept criticism, do not ask for people's opinions.

Hello and again if I could not give a star it would be better because I ordered a 125 motorcycle that was marked delivered except that on that day I did not receive it, no one came to my house so I would like to be refunded or find a solution please

I hit a rock and the front rim bent

Does not match the description at all

Very disappointed because the site indicates that this air filter sleeve is made for Apollo RXF 190 whereas this is not the case. No photo of the product on the site to confirm that it is the right part! So I do not recommend this site!!

Engine gasket cut in two in the pouch never again plus it does not respond to my emails it puts banana

My order from July 14 has still not been delivered to me. Your customer service has not contacted me as promised. DPD France is not giving me any news either and the relay point has not received the delivery to this day, while DPD indicates that it is delivered…

From the first use, the exhaust pipe broke (bad welding). My child cannot use his motorcycle. I request a full refund or coverage of the repair by the mechanic.

We would like to give our opinion, but for now we have still not been delivered, we were supposed to be delivered on the 28th, it is the evening of the 29th and still nothing.

Received damaged oil radiator, grilles and radiator fins bent and dented. And also €1600 of order and shipping costs at our expense, nothing at all, and again if you click on the Carbon cartridge you receive the gray, there is a small problem with the photo.

Charger, it doesn't work, I can't find your contact

I should have received my order since last Saturday, today is Wednesday, the carrier reschedules my delivery every time....

And it's because I can't put 0. Customer service absent, the package was never delivered. No response from them despite reminders by email, a pity for an item over 200€. I hope to hear back before I have to share my misadventure on social media.. Too bad to have to get to that point

Product well received but does not work

Order of a motorcycle announced as “in stock” with delivery within 48 hours after receipt of payment. Result? More than three weeks of waiting, no information, and a delivery now announced in a month, because documents are missing… documents that I was never informed I had to provide. Non-existent customer service: no communication, no transparency. I had to call them myself from Switzerland (at my expense) to learn that the motorcycle was actually out of stock, despite the “available” indication on the site. The cherry on top: their site even displayed the order as “delivered” when it was stuck in customs. Result: spoiled birthday gift for my little brother. No solution proposed, no compensation, nothing. Avoid if you are looking for a serious site. This kind of practice borders on false advertising.

Order still not arrived

You sold me a motorcycle that was not in stock while it is still displayed as in stock on your website, I had to add 150€ to get another one that I didn't necessarily like. Your seller promised me an engine oil can that I never saw, not to mention the very disappointing delivery time from mini mx

I did not receive my wiring harness provided with my engine for an order of 1600 euros, so I ordered a harness from another supplier, happy to have been a customer with you

Defective package and poor quality

The regulator does not work, I connected it, no voltage output

It does not correspond at all to the motorcycle. Yet I took it based on the motorcycle references. I will return it. However, I am very satisfied with the after-sales service of the company. I had a breakdown on another motorcycle model. They immediately sent me the parts needed for the repair

Ordered on the 8th and still not received, we are on the 20th

Wrong item

Paying 13€ to have the order the next day and still not received since 10/06/2025, so not happy at all

Ordered on June 7th with home delivery in 24/48h, except received on June 13th, what’s the point of paying for delivery at this price to not be delivered on time

Delivery not on time and hours

Sent damaged goods

The key of the crankshaft is broken

2 weeks 2 weeks that I am waiting for my cable while I bought a delivery in 24 48h clearly stated

Loyal customer since always with numerous purchases such as dirt / fork etc. Last order was a new fork arrived damaged in all corners with a faulty thread, I ask for a commercial gesture and they offer me 20€ (I find that shameful) and they don't care that I have bought many items etc., even if it means losing me for the modest sum of 20€. I could not return it because it was mandatory for me to be able to ride with it, in short, you have lost a good customer for 20€

More than 3 weeks waiting for a small paper carburetor gasket No information from minimx

Poorly done disappointed

False advertising no hydraulic brake and not the same adjustment I already left a message on your site and no one called me back I will not hesitate to give you bad publicity if you do not call me back to good listener

Super motorcycle product very well, but for the shipping very complicated no deadlines respected marked in stock on the internet while not, in short, I ordered precisely because it was the only one in stock

Hello, I have not received my order....

The after-sales service is very poor. Very complicated to make a return

False advertising on delivery!