Reviews MiniMX

9/10
★★★★★
based on 27035 reviews published

Latest neutral customer reviews

3 /5
★★★☆☆

Kick too big

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2 /5
★★☆☆☆

I have not received my item

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Answer from MiniMX
Hello, As indicated by your delivery tracking, your package is on its way. You will understand that at the moment delivery times are independent of our will. As a reminder, our country as well as the whole world is disrupted by COVID-19. Carriers are heavily impacted by the situation. This is obviously our case as well and we hope that the situation improves quickly.
3 /5
★★★☆☆

Site is good just my kick is not usable when I received it thank you for doing what is necessary

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3 /5
★★★☆☆

Delivery within the deadline but not the correct caliper spacing. Nevertheless, received with some dents already while it should be new.

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3 /5
★★★☆☆

Mixed for the moment order placed more than a week ago, no news no package tracking. Waiting

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2 /5
★★☆☆☆

Many defects on the ordered items!!

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Answer from MiniMX
Hello, Can you specify what type of defect you noticed?
2 /5
★★☆☆☆

Hello, the delay is great, nothing to change, but on the product I ordered an Apollo rim for 90€ and the rim was rusted, the valve of the inner tube is not straight enough for my part on this rim.

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3 /5
★★★☆☆

Not satisfied with the plastic kit, quality and in the article it was stated that we could choose the color of the front plate and I did not receive the one requested. Moreover, the front plate delivered is not the one shown in the article photos

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3 /5
★★★☆☆

Good except CDI

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3 /5
★★★☆☆

Regarding customer service, I think you don't want to know my opinion.

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3 /5
★★★☆☆

Good product for the price happy Stéphane from 33

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3 /5
★★★☆☆

Order shipped quickly. Satisfied with the parts

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3 /5
★★★☆☆

Ignition not complete

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3 /5
★★★☆☆

Did not want to change the tire size ordered by mistake. I called before the order was prepared and was told we can do nothing, you can refuse the package or send the tire back at your expense and you will be refunded within a maximum of 45 days. I admit I took it a bit badly especially the way it was said to me even if I can understand the complexity of my request during the Covid19 confinement.

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3 /5
★★★☆☆

Average, I made an express order to receive super urgent parts.. only to finally receive all the other parts except.. the urgent part.. which is the engine of a dirt bike.. I am disappointed..

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3 /5
★★★☆☆

Faster delivery than expected. Too bad I received a 16-tooth sprocket when ordering a 13-tooth sprocket...

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2 /5
★★☆☆☆

Hello, I am quite disappointed because the valve I received is not red but orange and in my previous order I still have not received my oil that I ordered for 15€. I would like compensation.

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Answer from MiniMX
Hello, If you notice a problem with one of your orders, please contact our after-sales service at [email protected] Best regards, The MinIMX team
2 /5
★★☆☆☆

Faded or discolored fairings. But fast delivery.

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Answer from MiniMX
Hello, If your plastic kit does not suit you, you can return it for a refund. Best regards, The MiniMX team
2 /5
★★☆☆☆

A part of my order was not in the box that was delivered to me, after calling customer service they should contact me again after verification, 3/4 weeks later no news... Fast delivery and good quality/price ratio of the parts but customer service is very average!! I hope to hear from you soon...

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Answer from MiniMX
Hello, Our customer service sent you an email on 10/03/2020 without a response from you. Without a response from you, no handling of your after-sales request will be made. We therefore invite you to respond as soon as possible. Best regards, The MiniMX team
3 /5
★★★☆☆

I give an average review because the site itself, the delivery, as well as most of the items are very good but the coating of the clutch cable is peeling off so I am not very happy with this item but the rest is very good thanks for the gifts (stickers and poster)

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3 /5
★★★☆☆

Package well sent well received

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3 /5
★★★☆☆

Parts received ok Identical to the announcement but during assembly the connection collar of the cat to fix these two parts is missing

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3 /5
★★★☆☆

Too bad long delivery slightly damaged product otherwise impeccable customer service quick response

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3 /5
★★★☆☆

It's okay

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3 /5
★★★☆☆

Pretty good

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3 /5
★★★☆☆

Received scratched, and it's not the first time, last month ordered a Braking brake kit and also received scratched, it seems to be usual on this site.

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3 /5
★★★☆☆

The navigation on the site is not too bad, as for the delivery it is very good and fast

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2 /5
★★☆☆☆

Very disappointed with the quality and compatibility of the product

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Answer from MiniMX
Hello, What motorcycle do you have? Best regards, The MiniMX team
2 /5
★★☆☆☆

I still have not been delivered since 03/03/2020!!!

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3 /5
★★★☆☆

I find it regrettable not to have a promotional code, compared to the competition.

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2 /5
★★☆☆☆

Product error

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2 /5
★★☆☆☆

Very nice and smooth site

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Answer from MiniMX
Hello, If you notice a problem with your delivery, you can contact our after-sales service directly by email at [email protected] Best regards, The MiniMX team
3 /5
★★★☆☆

I really don't like the fact that I can't prepare a cart in advance to order it later, as soon as I put items in my cart if I want to add one a week later before ordering I have to start over because the cart is not saved on my account big black mark for me which makes me take away 2 stars otherwise perfect for the rest fast delivery quality products lack a bit of availability on some products but satisfied overall if you can fix this cart problem I would recommend and change the rating given. Best regards

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3 /5
★★★☆☆

Not commercial.

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3 /5
★★★☆☆

I received my parts but my anti-parasite arrived broken...

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3 /5
★★★☆☆

Site and order okay

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2 /5
★★☆☆☆

Incompatible parts, do not match the description, last order with you

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Answer from MiniMX
Hello, What problem did you have with your order? Best regards, The MiniMX team
2 /5
★★☆☆☆

The delivered part is not the right one, it's the rear loop for frame 801 and customer service has still not responded.

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Answer from MiniMX
Hello, Unless proven otherwise, you have been in regular contact with our technical and commercial service to determine precisely, first of all, if the received part was the right one, and secondly, what specific characteristics made the received one incompatible. Finally, a prepaid return label was sent to you by email to return the part for a refund. We are therefore very surprised by your opinion, knowing that the handling of your file was quick and cordial. The MiniMX team
3 /5
★★★☆☆

Correct site

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2 /5
★★☆☆☆

Usually very happy, but here I noticed just after the end of an order that I was missing something, I immediately placed my second order and immediately wrote to the minimix team to warn them to try to make only one package for my order to avoid shipping costs for 2 orders and not to waste an extra box unnecessarily. (sent my email at 10 PM on 27/02/2020) response email on 28/02/2020 at 12:09: "Hello, the packages have already been prepared and taken over by the carrier." too bad...

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Answer from MiniMX
Hello, Each order is recorded with an order number. Each order is individual and has its own shipping costs or is free if over 39 euros at a relay point or post office. Minimx ships hundreds of orders per day, so it is up to you as a customer to plan your orders or adapt them according to any shipping costs. Our orders placed the night before are shipped very early in the morning so that you can receive them quickly. Your message, to save on a box, cannot therefore be taken into account. Best regards, the MiniMX team