Reviews MiniMX

9/10
★★★★★
based on 27050 reviews published

Summary of reviews

Generated by artificial intelligence

MiniMX stands out for its exceptional customer service, with team members noted for their attentiveness and responsiveness to inquiries, creating a supportive purchasing environment. Customers frequently commend the reliable and fast delivery service, often receiving their orders on time or even sooner than expected. The quality of products is consistently highlighted, with many expressing satisfaction with the performance and aesthetics of items like electric motorcycles and balance bikes. Additionally, the packaging is described as secure, ensuring that products arrive in pristine condition.

Latest customer reviews

2 /5
★★☆☆☆

After several purchases at mini mx (3 bikes and some items) I am disappointed with my last order for this plastic kit... I received it incomplete, I made a complaint by phone and they brushed me off... it's only by email, so they sent me this part but it's not the right one, another issue with the fender received which is not identical to the original... And mini mx has no solution, really too bad because it's their bike and their product that is supposed to be compatible!! Sincerely disappointed with the after-sales service!!

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Answer from MiniMX
Hello, Yes for all claims regarding products it's by email because we need visuals to attest to the problem, by phone we can't do anything so I would be very surprised if we allowed ourselves to 'brush you off' because you told us 'it's not up to me to send an email', so I am responding to you that it is indeed up to you to send an email to see and attest to what is not suitable. Everything has been regularized with my colleague from the after-sales service who after having sent you indeed the wrong missing part corrected his mistake and sent you the right part. Regarding the rear fender you know, we are not manufacturers of spare parts, we are resellers, therefore we act according to our different arrivals of spare parts. If it does not perfectly fit your bike but you can adapt it, I think that will be fine. We have never received any remarks or complaints regarding this fairing kit. I simply think that errors can occur without them taking on such significant proportions. The main thing is that the shipping error of my colleague is acknowledged and corrected. After send us the issue by email and by photo on the rear fender and we will see what we can do, knowing that my colleague from the after-sales service has already offered a significant commercial gesture. Thank you for being able to send us your photo of your fender assembly at [email protected] Best regards, The Minimx team
5 /5
★★★★★

I have ordered several times from this site, I find the quality-price ratio very interesting and the delivery very fast and always well packaged.

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5 /5
★★★★★

Top-notch

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5 /5
★★★★★

Excellent, very professional, top-notch, don't change anything, bravo to you.

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5 /5
★★★★★

Perfect

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4 /5
★★★★☆

Very good, fast

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5 /5
★★★★★

Good

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4 /5
★★★★☆

Very complete

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5 /5
★★★★★

Very nice product, delivery quite fast and good customer relations.

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5 /5
★★★★★

Fast, all good

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1 /5
★☆☆☆☆

The attached kit did not match the spacing

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Hello, What is your engine number? Best regards, The MiniMX team
5 /5
★★★★★

Fast and inexpensive

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5 /5
★★★★★

Everything impeccable!

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5 /5
★★★★★

Great site!!! Fast and efficient!! And a top team!

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5 /5
★★★★★

Top-notch

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2 /5
★★☆☆☆

1 package out of 2 delivered and no solution to date... the customer service has been waiting for the location of the package from the TNT delivery person since August 21... and the customer has to wait while the invoice has been cashed and the bike is unusable due to missing ordered parts since August 21.

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Answer from MiniMX
Hello, Since the beginning of September you have been refunded for the package you did not receive. We invite you to check your bank account to confirm this. Best regards, The MiniMX team
5 /5
★★★★★

Very good

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4 /5
★★★★☆

Choice of spare parts but lacks clarity on the product composition, e.g., rear wheel axle delivered with spacer and once delivered without spacer?! The photo does not necessarily represent what you order... so you have to ask them questions, which they do respond to within 24 hours maximum.

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5 /5
★★★★★

Fast. Good tracking information.

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5 /5
★★★★★

Top-notch

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5 /5
★★★★★

Everything good!

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5 /5
★★★★★

I liked it

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1 /5
★☆☆☆☆

Unprofessional customer service .... Does nothing to satisfy its customers... To avoid

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Answer from MiniMX
Hello, You indicated that you made a mistake in your order, it was already shipped, we cannot change anything once your package is in transit. If the product does not suit you, you can return it for a refund. Best regards, The MiniMX team
3 /5
★★★☆☆

Handlebar received damaged unfortunately

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4 /5
★★★★☆

Complete site and the parts are not too expensive, except for exceptions, fast delivery.

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5 /5
★★★★★

My son was very happy, very nice design. And it runs, unlike those cheap motorcycles sold on the street.

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3 /5
★★★☆☆

Too bad the screws are not provided with the spare parts

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5 /5
★★★★★

Very good, all good.

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5 /5
★★★★★

Excellent

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5 /5
★★★★★

Top-notch

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5 /5
★★★★★

Order meets my expectations - fast delivery

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1 /5
★☆☆☆☆

Satisfied with the delivery but not really with the kick that arrived with a damaged thread, the bolt is also damaged, had to re-tap the thread and sand the paint or the kick is otherwise unusable

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Answer from MiniMX
Hello, If needed, our after-sales service is available directly at [email protected] Best regards, The MiniMX team
5 /5
★★★★★

Good

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1 /5
★☆☆☆☆

Received part broken

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Answer from MiniMX
I did not receive the correct part, and there was no follow-up to my request
5 /5
★★★★★

Top.

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5 /5
★★★★★

Fast, product as described. I would have liked a little sticker in the package!!! That would have been perfect!!

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3 /5
★★★☆☆

The delivery took longer than expected

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4 /5
★★★★☆

Satisfied with my orders

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5 /5
★★★★★

Very fast and of very good quality

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5 /5
★★★★★

Order received quickly

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