Reviews MiniMX

Magnificent site

Big delivery problem due to a mistake on their part. The customer service looks down on you and does not want to hear anything. I managed to find my package after 10 days of searching. I asked customer service to pass me their manager, no way. The manager contacted me only after a threat of filing a complaint. I do not recommend this site due to very poor customer service.

Very good site with a responsive after-sales service when you need information

The site is good, but the illustration photos for the articles are not practical!

Fast delivery, conforming parts and pleasant customer service on the phone.

Never disappointed with my orders

Despite the health crisis, the handling of my order was honored with a shorter delay than expected. Home delivery was very serious. Super. I recommend it to you.

Delivery supposedly within 24-48 hours arrived after 10 days in a torn box with already opened product boxes.

Very happy. Quick responses to every question. Delivery times not respected but not a big deal with the lockdown I understand there was a delay.

Great as usual only downside one of the cleaning products was open and these opened during delivery ... otherwise nickel thanks team

Feedback on my first purchase at MiniMx that I would now advise against! Motorcycle ordered on 26/04 and finally received on 17/06... To keep it simple, I will skip the details of these two months... I am not very satisfied with the delays not respected, whether it is the supply on their part (no stock and replenishment delays not respected twice...) and then the carrier for delivery (7 days when I paid for delivery in 48/72h max...) As many already know, after several emails and calls, you quickly realize that the customer/commercial service is deplorable and shows blatant bad faith... Of course, no apologies or commercial gesture, not even a little sticker for the kid who has been waiting for two months for his birthday, disappointment after disappointment... Fortunately, the motorcycle arrived in one piece! Decoration kit poorly placed and instructions not corresponding to the motorcycle, but nothing serious actually. For your information, the unpleasant Mr. you have on the phone named ALEXANDRE SARDINA is none other than the manager of Minimx... Yes, it is the boss who answers the phone and the salespeople who handle complaints... And even he can never do anything... It feels like a big website, but in fact, it is a small company of about ten people managed by a young guy who seems to be doing a bit of everything... Ste ksr racing / voltagreen / minimx. I understand the health problems that extend delays for everyone. But the minimum is to be commercial, good faith, and courteous, which has not been the case... In short, this is my first and last purchase with them, FLEE!! And find another site if you want to avoid problems, especially for a big purchase, but be careful, many sites seem to be partners with minimx!

Givc

Very good, delivery times a bit longer than announced.

Simple site to use, good quality product to recommend

Very good

Delivery supposedly within 24h 48h when I was delivered a week later, the photos are misleading, the parts I received are not the same as on the site, I will not order from them again

Super quality

Received quickly and very good quality

Very good site, there is a very large choice of parts for dirt, the prices are reasonable, the shipping is fast. The phone reception is very good. Recommended to those around me.

Gas tank broken a bit disappointed

Very good product

Item conforms to the order, fast delivery and very interesting price.

Very good service and attentive

Well packaged, nothing broken or damaged. Nothing to say about the delivery.

This worries me, I still have not received my order

Very fast delivery well packaged except for the carbon silencer which should be carbon and just wrapped in bubble wrap with a scratch on it

Good quality product that arrives quickly

Good

Easy navigation Clear descriptions Very good site

I recommend this site, very fast shipping

Fast careful delivery. Compliant with the images on the site

Good

Received on time, but deco kit damaged and wheel front warped.

Excellent

Fast shipping, clean package, nothing to say

Paid delivery that does not respect the contract in 48h! Quality of the plastics disappointing.

A bit of time for delivery, but apart from that, package in good condition, quick to assemble Max 1 hour, I finished the break-in and the little dirt bike runs like clockwork I recommend for beginners very manageable and easy to learn.

Very good very professional and fast

Site ok it's my first order I recommend minimix to my friends

Good