Reviews MiniMX

9/10
★★★★★
based on 27054 reviews published

Summary of reviews

Generated by artificial intelligence

MiniMX stands out for its exceptional customer service, with team members noted for their attentiveness and responsiveness to inquiries, creating a supportive purchasing environment. Customers frequently commend the reliable and fast delivery service, often receiving their orders on time or even sooner than expected. The quality of products is consistently highlighted, with many expressing satisfaction with the performance and aesthetics of items like electric motorcycles and balance bikes. Additionally, the packaging is described as secure, ensuring that products arrive in pristine condition.

Latest customer reviews

4 /5
★★★★☆

Great parts, good quality. But a small delivery problem otherwise very good.

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5 /5
★★★★★

The product matches the description

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4 /5
★★★★☆

Fast delivery

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5 /5
★★★★★

Product compliant, delivered on time.

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5 /5
★★★★★

Hello, serious site, the order is in accordance with what I ordered. Delivery quite fast, 2 days. Impeccable, the only small thing I have to say is that delivery is not completely free! (Free during your cart but becomes chargeable during payment, well it's 2€ but still it's not free). Well they more than make up for it on the delivery time. I recommend this site.

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5 /5
★★★★★

Good

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5 /5
★★★★★

Very good

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5 /5
★★★★★

Very effective and very professional

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4 /5
★★★★☆

No problem

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1 /5
★☆☆☆☆

They do not want to give a return slip, not very commercial

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Answer from MiniMX
Hello, We handle merchandise returns in the case of an error on our part. We cannot cover all return costs in case of incompatibility. Best regards, Mini MX
4 /5
★★★★☆

Nickel

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3 /5
★★★☆☆

Good, fairly quick delivery, I appreciate it

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5 /5
★★★★★

Very satisfied

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2 /5
★★☆☆☆

Regarding my order, overall it is correct and fast, 3 days between the order and receipt!!! For that, I would give 4 stars, but the problem is that the carburetor I bought needs to be adjusted, and for that, I need technical advice, and even after sending an email, I am still waiting for a callback!!! Too bad, this tarnishes the brand image... P.S.: I did try to get information by phone, but the nice ladies do not know enough about what I was asking...

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Answer from MiniMX
Hello, no, a carburetor does not need to be adjusted as you understand it. A carburetor is factory set, but often you will need to adjust it according to your riding style, and you are the only one who can do that. There are many tutorials that explain how to adjust a carburetor according to your needs, but to delve into the subject: The carburetor adjustment is done in two points. - 1: Adjust your mixture screw. For this, tighten your screw all the way and then loosen it by 2 turns or 2.5 turns max. - 2: Play with the notches of your needle in your slide. Depending on your needs and riding style, lower or raise the needle by one notch. If raising or lowering the needle makes the bike's behavior more in line with your needs, then you are on the right track. You can check our YouTube channel; an explanatory video has been made: https://www.youtube.com/watch?v=ANX9P9OVngE
5 /5
★★★★★

Magnificent product, super quality, super site

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5 /5
★★★★★

Very good.

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4 /5
★★★★☆

Delivery quite fast just the packaging damaged and full of oil during transport

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5 /5
★★★★★

Super arrived in good condition, part conforms

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4 /5
★★★★☆

No problem with the part.

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4 /5
★★★★☆

Okay

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5 /5
★★★★★

Correct

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4 /5
★★★★☆

Great as always thanks team

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3 /5
★★★☆☆

Apart from the fact that at the time of the order the site was not up to date and that I ended up ordering a motorcycle that was out of stock (so 1 month to receive my motorcycle) quite happy with the customer service that responds quickly and the motorcycle is great I recommend! Make sure it is in stock! If not for this month of waiting 5* without hesitation

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5 /5
★★★★★

Order delivered on time

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5 /5
★★★★★

Very satisfied

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4 /5
★★★★☆

Very good site

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5 /5
★★★★★

Super

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5 /5
★★★★★

Top!

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4 /5
★★★★☆

Very good... Too bad for the unavailability of some products or the restocking time...

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4 /5
★★★★☆

Everything is ok, except for the pipe, it is too short

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5 /5
★★★★★

Magnificent site

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1 /5
★☆☆☆☆

Big delivery problem due to a mistake on their part. The customer service looks down on you and does not want to hear anything. I managed to find my package after 10 days of searching. I asked customer service to pass me their manager, no way. The manager contacted me only after a threat of filing a complaint. I do not recommend this site due to very poor customer service.

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Answer from MiniMX
Hello, As you may have seen with our agents, your package was indeed received by the Leclerc center, which did not dispatch your package as it should. We therefore had to contact the Leclerc center directly so that they finally made your package available to you. Our customer service did its job, first by contacting the delivery company to confirm the proper delivery of your package and thus its availability, and secondly by directly resolving the situation, which the Leclerc center did not seem to prioritize. Best regards, The MiniMX team
5 /5
★★★★★

Very good site with a responsive after-sales service when you need information

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5 /5
★★★★★

The site is good, but the illustration photos for the articles are not practical!

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5 /5
★★★★★

Fast delivery, conforming parts and pleasant customer service on the phone.

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5 /5
★★★★★

Never disappointed with my orders

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5 /5
★★★★★

Despite the health crisis, the handling of my order was honored with a shorter delay than expected. Home delivery was very serious. Super. I recommend it to you.

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2 /5
★★☆☆☆

Delivery supposedly within 24-48 hours arrived after 10 days in a torn box with already opened product boxes.

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Answer from MiniMX
Hello, regarding your delivery, transport services are still saturated and are doing their best to deliver you within the indicated timeframes. We are sorry that you had to wait 6 days for your order instead of 3. We will pass your message to our delivery partner. Regarding the products and your delivery, we do not see any reservation noted so that we can file a complaint with the carrier; did you contact our after-sales service?
5 /5
★★★★★

Very happy. Quick responses to every question. Delivery times not respected but not a big deal with the lockdown I understand there was a delay.

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4 /5
★★★★☆

Great as usual only downside one of the cleaning products was open and these opened during delivery ... otherwise nickel thanks team

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