Reviews MiniMX

9/10
★★★★★
based on 27035 reviews published

Latest neutral customer reviews

3 /5
★★★☆☆

Good overall but if you put the invoice in the package it would avoid a delivery notice to the recipient. For me, it's the second time for my order to Reunion. Apart from the invoice issue, good site, good price, and good product.

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3 /5
★★★☆☆

I am moderately satisfied with my order because the product description is not accurate. The photo of the sprocket shows the presence of the sprocket lock, but it is not present in the package, which forced me to place a new order. During this new order, I took a lock and a screw kit, and again there was a mistake: the screws were included with the lock. Result, a screw kit bought for nothing and additional shipping costs...

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3 /5
★★★☆☆

There is not enough choice regarding boots (cross) but the prices and quality are there!!!

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3 /5
★★★☆☆

Correct

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3 /5
★★★☆☆

Good site

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3 /5
★★★☆☆

The description is a bit random but it is well done

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2 /5
★★☆☆☆

It's not the right gasket I received

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Answer from MiniMX
Hello, We do not understand your feedback. If you have a YX engine, it is necessarily compatible. Best regards, The MiniMX team
3 /5
★★★☆☆

They charge a delivery fee of €6.90 for a 2kg package when the item weighs less than 500g and could have cost less....

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3 /5
★★★☆☆

Very good product, after ordering no confirmation email for validated order after 3 days I checked the site which showed payment issue while my account had been debited, the issue was resolved quickly!!!

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2 /5
★★☆☆☆

Effort needed on delivery to overseas territories, otherwise very good site.

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3 /5
★★★☆☆

The site is great

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3 /5
★★★☆☆

Top delivery, always so fast and no issues with the packaging

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3 /5
★★★☆☆

Unfortunately, not the right parts

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3 /5
★★★☆☆

Good product, however at the time of ordering we were told delivery in 48h-72h, received 8 days later! No link for package tracking, we called customer service to express our dissatisfaction and were told: you ordered a motorcycle, not a pair of shoes, it doesn't get delivered like that!

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2 /5
★★☆☆☆

I am disappointed because on your site I had selected 428 16-tooth output sprockets in 17mm, as well as 428 17-tooth in 17mm, mentioned on your site; next to the photo, I was delivered sprockets in 20mm; therefore not mountable; the delivery did not match my initial cart; I will not return to your site...

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Answer from MiniMX
Hello, what you are saying is impossible, carts do not transform. You simply clicked on the wrong product listings. If the product does not suit you, you can return it for a refund. Best regards, The MiniMX team
2 /5
★★☆☆☆

Hello I am satisfied with the package but not at all with the delivery I paid to receive my package in 48h 72h and I received it 6 days later!

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Answer from MiniMX
Hello, You ordered on the evening of the 13th, your order was therefore shipped on the 14th. The 15th was a holiday, so on the 16th the shipping resumed (24h), Saturday the 17th and Sunday the 18th are not working days, so delivery on Monday the 19th which is 48 working hours later. Your delivery is therefore in accordance with the deadlines we commit to respect. Best regards, The MiniMX team
2 /5
★★☆☆☆

Disappointed with my last order but otherwise always happy

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Answer from MiniMX
Hello, As you may have seen with our after-sales service, your complaint has been taken into account and processed according to your expectations. Best regards, The MiniMX team
3 /5
★★★☆☆

I ordered a motorcycle that I received in a box in pitiful condition, but apart from that, minimx remains correct and respects their delivery times

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2 /5
★★☆☆☆

Does not answer the phone I always get the voicemail we stay there for hours a problem with the merchandise

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Answer from MiniMX
Hello, We do not have a voicemail system. Our platform receives a lot of calls, if you cannot reach them when you are available, you can contact our customer service via live chat or by email at: [email protected] What problem did you have with your order? Best regards, The MiniMX team
3 /5
★★★☆☆

Fast order, average packaging, missing parts, too complicated to receive another one

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3 /5
★★★☆☆

Good site but never choose GLS delivery

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2 /5
★★☆☆☆

The cut-off switch received was not the same as the one in the photo, I had to wire it differently because I did not have time to return it. It is unpleasant to receive another brand when during the order it is clearly marked YCF! Disappointing compared to my first order

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Answer from MiniMX
Hello, Indeed there are two references for this type of product. But you ordered a YCF product, to receive a YCF brand product. If this is not the case, contact our after-sales service. As for the connections, whether YCF or other brands, the wire colors or connection types differ depending on the series. Best regards, The MiniMX team
3 /5
★★★☆☆

Terrible delivery, customer service very good

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3 /5
★★★☆☆

Fast

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3 /5
★★★☆☆

Disappointed because returning a product due to order error only results in a credit note and not a refund.

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2 /5
★★☆☆☆

The engine arrived in 2 days, problem at reception a casing of the engine is exploded, it has been 1 week since I have been waiting for after-sales service to return the engine, still no email, I am losing patience very very bad customer service!

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Answer from MiniMX
Hello, Our service has responded to you, we are waiting for your return. Best regards, The MiniMX team
3 /5
★★★☆☆

Good site but no response from customer service

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3 /5
★★★☆☆

Good and professional but unfortunately I had a breakdown on my dirt bike in less than 2 full tanks

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3 /5
★★★☆☆

There is quite a bit of choice on this site at affordable prices, the only negative point is the carrier...

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3 /5
★★★☆☆

Good

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2 /5
★★☆☆☆

I received my parts, except that the box was very poorly packaged and I had two parts inside where there was no plastic around the item I ordered, I find that unacceptable.

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Answer from MiniMX
Hello, Were your parts damaged? Some parts do not require packaging and are delivered without it. Best regards, The MiniMX team
3 /5
★★★☆☆

Good site, very fast delivery but some reservations, see further...

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3 /5
★★★☆☆

Not too bad but the package still arrived in a deplorable state

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3 /5
★★★☆☆

Bearing compliant following a breakage after 3 outings on the 110cc auto rokki (maybe its weak point) the warranty did not work

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3 /5
★★★☆☆

Fast delivery, and quality of the ordered material impeccable Quality/price ratio OK Quality ipone oil, protects handle a bit mediocre the plastic all the rest is ok I ordered a stand for my 125 dirt bike I received the stand without screws spring?

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2 /5
★★☆☆☆

Ordered what we see in the photo but ended up with exactly the same items as in the photo but which ultimately do not even go together + a packaging that is MORE than questionable, a box with bits of 'protection' paper to 'cushion' the elements but which ultimately has plenty of room to go all around the box or even come out and no bubble wrap, So to conclude we receive a pot that is not compatible when it should be and with non-existent packaging we end up with a scratched, damaged set. I recommend neither the item nor the site. First and last visit.

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Answer from MiniMX
Hello, Did you receive your new line as agreed and were you able to test it? We remain at your disposal. Best regards, The MiniMX team
3 /5
★★★☆☆

Chain 420/120 gold instead of yellow :/ otherwise the rest is perfect

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3 /5
★★★☆☆

I should have been called regarding a delivery problem, but no one did.

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2 /5
★★☆☆☆

Long delivery times, order placed on the 11th, for a delivery (currently being restocked at MiniMX) on the 15th, received the motorcycle 15 days later, so almost a month of waiting.

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Answer from MiniMX
Hello, You purchased a motorcycle identified as a pre-order, our sales service informed you of the delivery schedule. There were no surprises. Moreover, before delivery, our carrier makes an appointment with you to organize the delivery. We remain at your disposal. Best regards, The MiniMX team
3 /5
★★★☆☆

Cylinder box damaged and stickers not received

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