English
★★★★★
based on 27054 reviews published
Summary of reviews
MiniMX stands out for its exceptional customer service, with team members noted for their attentiveness and responsiveness to inquiries, creating a supportive purchasing environment. Customers frequently commend the reliable and fast delivery service, often receiving their orders on time or even sooner than expected. The quality of products is consistently highlighted, with many expressing satisfaction with the performance and aesthetics of items like electric motorcycles and balance bikes. Additionally, the packaging is described as secure, ensuring that products arrive in pristine condition.
Latest customer reviews
Feedback on my first purchase at MiniMx that I would now advise against! Motorcycle ordered on 26/04 and finally received on 17/06... To keep it simple, I will skip the details of these two months... I am not very satisfied with the delays not respected, whether it is the supply on their part (no stock and replenishment delays not respected twice...) and then the carrier for delivery (7 days when I paid for delivery in 48/72h max...) As many already know, after several emails and calls, you quickly realize that the customer/commercial service is deplorable and shows blatant bad faith... Of course, no apologies or commercial gesture, not even a little sticker for the kid who has been waiting for two months for his birthday, disappointment after disappointment... Fortunately, the motorcycle arrived in one piece! Decoration kit poorly placed and instructions not corresponding to the motorcycle, but nothing serious actually. For your information, the unpleasant Mr. you have on the phone named ALEXANDRE SARDINA is none other than the manager of Minimx... Yes, it is the boss who answers the phone and the salespeople who handle complaints... And even he can never do anything... It feels like a big website, but in fact, it is a small company of about ten people managed by a young guy who seems to be doing a bit of everything... Ste ksr racing / voltagreen / minimx. I understand the health problems that extend delays for everyone. But the minimum is to be commercial, good faith, and courteous, which has not been the case... In short, this is my first and last purchase with them, FLEE!! And find another site if you want to avoid problems, especially for a big purchase, but be careful, many sites seem to be partners with minimx!
Givc
Very good, delivery times a bit longer than announced.
Simple site to use, good quality product to recommend
Very good
Delivery supposedly within 24h 48h when I was delivered a week later, the photos are misleading, the parts I received are not the same as on the site, I will not order from them again
Super quality
Received quickly and very good quality
Very good site, there is a very large choice of parts for dirt, the prices are reasonable, the shipping is fast. The phone reception is very good. Recommended to those around me.
Gas tank broken a bit disappointed
Very good product
Item conforms to the order, fast delivery and very interesting price.
Very good service and attentive
Well packaged, nothing broken or damaged. Nothing to say about the delivery.
This worries me, I still have not received my order
Very fast delivery well packaged except for the carbon silencer which should be carbon and just wrapped in bubble wrap with a scratch on it
Good quality product that arrives quickly
Good
Easy navigation Clear descriptions Very good site
I recommend this site, very fast shipping
Fast careful delivery. Compliant with the images on the site
Good
Received on time, but deco kit damaged and wheel front warped.
Excellent
Fast shipping, clean package, nothing to say
Paid delivery that does not respect the contract in 48h! Quality of the plastics disappointing.
A bit of time for delivery, but apart from that, package in good condition, quick to assemble Max 1 hour, I finished the break-in and the little dirt bike runs like clockwork I recommend for beginners very manageable and easy to learn.
Very good very professional and fast
Site ok it's my first order I recommend minimix to my friends
Good
Good site I recommend it, delivery quite fast.
Super
Fast and hassle-free
Top, thank you 🙂
Perfect
Perfect no issues
Products as described
Deadline respected
2 months of waiting to receive my dirt bike, on the site it's a misunderstanding, no email to know why there is a delay, the tracking is not up to date, forced to send messages to customer service twice a week to know when it arrives, the delivery was postponed by 1 month when it was supposed to arrive at the end of April beginning of May, I only received it on June 11. A lot of delay but the dirt bike works perfectly, very good quality
Perfect. fast delivery.