Reviews MiniMX

9/10
★★★★★
based on 27054 reviews published

Summary of reviews

Generated by artificial intelligence

MiniMX stands out for its exceptional customer service, with team members noted for their attentiveness and responsiveness to inquiries, creating a supportive purchasing environment. Customers frequently commend the reliable and fast delivery service, often receiving their orders on time or even sooner than expected. The quality of products is consistently highlighted, with many expressing satisfaction with the performance and aesthetics of items like electric motorcycles and balance bikes. Additionally, the packaging is described as secure, ensuring that products arrive in pristine condition.

Latest customer reviews

5 /5
★★★★★

Fast and compliant, thank you

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5 /5
★★★★★

Nothing to report, it works

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5 /5
★★★★★

Very professional, as usual

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5 /5
★★★★★

Fast delivery and compliant product! Bravo!

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4 /5
★★★★☆

Good

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4 /5
★★★★☆

Fast delivery! Well packaged!

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5 /5
★★★★★

Very fast delivery despite the situation

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5 /5
★★★★★

Hello, however, I am missing an order, a pair of gloves that was supposedly delivered but nothing at the service station where I asked for delivery. I received a message saying my package was returned to the sender. Do you have any information on this? Thank you in advance

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5 /5
★★★★★

Top delivery and products

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2 /5
★★☆☆☆

Faded or discolored fairings. But fast delivery.

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Answer from MiniMX
Hello, If your plastic kit does not suit you, you can return it for a refund. Best regards, The MiniMX team
5 /5
★★★★★

Efficient and fast

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5 /5
★★★★★

Very good

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5 /5
★★★★★

Perfect

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5 /5
★★★★★

Fast delivery. Everything was perfect and well packaged.

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5 /5
★★★★★

Order perfectly received!

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4 /5
★★★★☆

Super happy

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4 /5
★★★★☆

Good

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4 /5
★★★★☆

Very good, nothing to report

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1 /5
★☆☆☆☆

Hits, impossible to get a refund without returning items...

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Answer from MiniMX
Hello, Indeed refunds are made upon return of the part(s). Best regards, Mini MX
2 /5
★★☆☆☆

A part of my order was not in the box that was delivered to me, after calling customer service they should contact me again after verification, 3/4 weeks later no news... Fast delivery and good quality/price ratio of the parts but customer service is very average!! I hope to hear from you soon...

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Answer from MiniMX
Hello, Our customer service sent you an email on 10/03/2020 without a response from you. Without a response from you, no handling of your after-sales request will be made. We therefore invite you to respond as soon as possible. Best regards, The MiniMX team
1 /5
★☆☆☆☆

Item of very poor quality overall

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Answer from MiniMX
Hello, You only took manufacturer parts whether it be the jets, Lifan piston, YX gasket kit, YX sprocket, there are no others from different brands. Best regards, The MiniMX team
5 /5
★★★★★

Despite a big issue with a delivery, customer service is top-notch! They know how to listen to their clients. Thank you again, Mini MX

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Answer from MiniMX
Thank you for your positive feedback, glad to have satisfied you. See you soon, Mini MX/Alexandre
5 /5
★★★★★

Very good

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3 /5
★★★☆☆

I give an average review because the site itself, the delivery, as well as most of the items are very good but the coating of the clutch cable is peeling off so I am not very happy with this item but the rest is very good thanks for the gifts (stickers and poster)

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5 /5
★★★★★

For me, you are the best site! Nothing else to say.

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5 /5
★★★★★

Mini mix is a really reliable site, delivery in 24 hours, delivered ahead of time but never late

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4 /5
★★★★☆

I have nothing to say ...

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5 /5
★★★★★

Quality products as described. I recommend!

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5 /5
★★★★★

Impeccable

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3 /5
★★★☆☆

Package well sent well received

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4 /5
★★★★☆

Good site and good product, maybe lacking some information on the compatibility of products with certain models and brands, thank you

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1 /5
★☆☆☆☆

Never received

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Answer from MiniMX
Hello, Your package is returned to the sender either because the selected relay point is saturated or closed. Upon its return, you will be refunded. Best regards, The MiniMX team
5 /5
★★★★★

Perfect, no issues, I recommend 😉

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5 /5
★★★★★

Very good as usual!

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5 /5
★★★★★

Fast & efficient

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5 /5
★★★★★

Great, fast delivery, perfect packaging and very satisfying product.

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5 /5
★★★★★

Ultra fast delivery of an engine, the team is great, I called for a technical question and they kindly guided me. I recommend for the site, the prices and the customer service.

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5 /5
★★★★★

Perfect! As usual.

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1 /5
★☆☆☆☆

I ordered a SX 125 motorcycle on the minimx.fr site. At first delighted with the use but a part broke quickly (the gearbox) I asked for help in the chat ALL the team was unpleasant in the chat. I saw no help from them. After dismantling the engine (without a plan from them even though I had requested one) I called them to know which part to order on their site they gave me the wrong reference. So I received the wrong part. I contacted customer service again who asked me to send everything to their after-sales service who gave me no news. The screws of their engine are of very poor quality. I have never left a bad review on a company. I do not recommend the site at all. I am still waiting for a simple response from them.

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Answer from MiniMX
Hello, You damaged your gearbox, you asked us to find parts, we asked you for precise measurements. You have all the measurements and compatibilities indicated on our site and on the various product sheets, you just need to look and compare. You are contacting us without even looking on your side, while our technical service is in confinement and our customer service is reduced by half due to Covid-19. A minimum of understanding would have been appropriate, but what do you want, we do not all live in the same world. Best regards, The MiniMX team
4 /5
★★★★☆

GOOD

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