English
★★★★★
based on 27035 reviews published
Latest neutral customer reviews
Package delayed by a week while I had chosen the delivery option in 2-3 days to my home, thank you.
Good site but poor management, they are making me struggle for two small things, it feels like the site is going to go bankrupt just for two suspensions that are already paid for!!!!
Correct
Good reception, good quality product
Following an order error, I requested to cancel the order, I was told that the package had to be received to make a return which cost me 15.65, so not great...
Correct.
I placed an order with the references of my motorcycle, the result was an incorrect order upon arrival
Not detailed enough
Brand. Items in stock when they are not.
Good products, bad delivery.
Missing parts in the order, no news from the site.
The site is fine in itself but the delivery boxes are reported when we receive them... luckily for me I didn't lose any parts but I don't recommend Chronopost for delivery
Nothing to report for the site
Sent the wrong part, so it is useless to me, service needs to be reviewed.
Average.. I received everything but I had a few surprises..
They sent me the wrong items, I returned them with a return label at the beginning of the week to explain the error and especially I need the items I ordered quickly but I don't know when they will arrive. And I hope that the return shipping costs will be refunded. Unfortunately, I have no news from anyone.
More or less correct
The box is of poor quality, I received it completely torn open, there were 3 openings, but the main thing is that all the contents were there
The site is well made, however, the green scoops are missing due to a stock shortage, which I can understand, but no one told me and basically, it's up to me to contact the site to find out what's going on, and I end up with a multicolored bike that is not pretty at all for the moment, so I hope to receive them before June 29 for my son's birthday, the foam protector does not correspond to the model of the ordered bike, moreover, I sent a message to find out if the bikes arrived assembled, I was told the next day that only the fork and the wheel were included. So far so good. So I thought cool, it's easy and I ordered, and upon receiving the bike surprise I received the basic Bastos L50 and some stickers, and that's less funny, I have to peel off the stickers and properly stick the new ones, when you've never applied a sticker it's super laborious and the final result is not great so I would have known... In summary, on the site when you see a bike and buy it, you expect to receive what you ordered!!
It's okay
Good
Good site, too bad the customer service is not up to par
Good site, nice brand, but they have issues with parts, they should check their items better before selling them.
The site is perfect but on the delivery side, useless, I had requested to be delivered by colissimo next to my home, in the end I was delivered by TNT and on the other side of Toulouse, 1 hour to pick up my package instead of 5 minutes and on top of that I had to pay the shipping fees... A joke... But well, it was probably a mistake and it happens because I have already ordered on their site and everything was perfect
Not enough stickers especially for 200 euros, too bad
Top-notch
Very good site
Display error on the site
Very poor quality
Quite good
Good site but there has been some slacking lately, I received a gasket kit with broken gaskets and my friend had the same issue.
Base gasket poorly calibrated, the 4 holes were not well sized... Cylinder head gaskets similarly poorly machined... The rest of the parts are fine but disappointed with this
Disappointed with the delivery
Mouai...
Very complete in terms of supplies but many delivery errors
Average
I received my order on time, but I regret to see that the shock absorber adjustment tool was missing. Otherwise, perfect
The site is good but I ordered a spark plug and an accessory is missing, and I am waiting for a response from you. I am quite disappointed.
It's good but too bad they don't provide the two screws
Very good site, good material, the only downside is that an installation manual should be added, it's not very long but it would avoid assembling certain things the wrong way and then realizing afterwards that it doesn't fit, so disassembling and reassembling...