★★★★★
based on 26771 reviews published
Latest negative customer reviews
Delivery within 24/48h don’t count on it, order placed on 28/04 received on 15/05. They do not know how to manage their stock and sell you products that they do not even have on site. Avoid for vehicles!!!
I was disappointed because of a lack of paint and a dent where the screw for the brake disc is
Hello. We have placed orders 3 times. Twice the motorcycle chain came off after 5 minutes
Quad crz 110 cc to avoid, just like mini mx and its shattered customer service.
Very disappointed because the gaskets are not the right size even though it is indicated that it is compatible with my engine. Misplaced studs. Had to reinstall the old ones.
Hello Following the order of 01/05/2025. I still haven't received anything, I find it long. Thank you
I am still waiting for the sticker kit for the motorcycle bought for my son 125 dirt, I am indeed not happy
Hello order placed on March 21 received on April 26!
Following this order, two messages to customer service without any responses...
Parts that rattle
I received the engine I ordered with scratches and the ignition cover cracked
On the order placed, many parts are different from my friends' motorcycles (they have 4 and many parts are different from mine) including the charger which is not compatible, battery performance seems lower on mine as it is the same weight and size as my friend's and he goes faster than me on a straight line on asphalt (my level of control of the motorcycle does not change anything in this case) brake levers, fork springs, gray suspension attachment instead of black, handlebar foam, smaller footpegs on mine, rear wheel attachments and other small annoying details
Disgraceful delivery, I still haven't received anything.
2 orders placed and no parts match! The motorcycle is from December 2024 and remains unusable as no parts are available!! For your information, I bought 4 motorcycles in 1 month
Way too long to ship the order
Upon receiving my package, the part was bent! Additionally, I sent an email to contact with no response from them, very disappointed!
I ordered a front and rear wheel, I received two rear wheels and they are not responding to my emails for a return
Order placed and delivered on time, vehicle conforms to the description, however the assembly instructions are really zero, incomprehensible, you can't see the images properly, one wonders if it's not done on purpose, haven't tried it yet for now, we'll see.
You are scammers, the prices are twice as high, they give gift vouchers that they delete in the meantime (60€). I want to change my tires, they don't want to align and the guy tells me 'you just have to buy other things' to avoid very very quickly! Buy your motorcycle and get out, don't buy anything there! I will file a complaint for misleading commercial practices.
I took an order with delivery in 24h, it's been 5 days that I'm waiting for it, it's unacceptable, I will no longer recommend on your site, it's a shame.
Received with broken footpeg spring
It's very clear
I ordered a sheet of stickers that I never received
Some items are no longer in stock, apparently... they replace the item without asking for our opinion! And of course, it's up to the customer to manage their mistake! No commercial gesture and basically a D system.
Non-compliant brake emitter, mounting hole does not match for a bastos, while I called and was asked to simply check the length of the rod and the banjo diameter.
Not the right cable for my motorcycle, 20€ gone in the air.
Package received on Friday calling instead of Tuesday, disappointed with the delivery.
My package is taking way too long, 3 weeks, I am really disappointed.
Package not received and when I ask to be refunded they refuse, so personally I do not recommend this site! Losing 828€ for nothing when I could have done other things with it! THIEVES!!!!!!!!!!
Accelerator handle wire torn off after 2 months..... No mishandling on my child's part despite what the customer service guys may say. "It never happened"... So what? It can't happen? ... Almost 400 euros for the product, no, sorry, it shouldn't tear off just because you turn the handlebars. If I had made a mistake or assembled it wrong, no problem, I would take responsibility. But when the product is defective. Anyway, forced to buy a handle with the cable. Same, despite having green charge notches left (sometimes 2), the balance bike stops. So, no, I do not recommend this product.
I still have not received my package.
The order was not the right one...
Delivery delayed and vise that fits in the cylinder head without forcing.
Oil cover broken.
The after-sales service leaves much to be desired, very unpleasant!!!
Problem with the order, the return is at our expense despite a new order.
Unfortunately, I am quite disappointed, despite the delivery time being satisfactory, the rim arrived without any protection, all damaged everywhere with pieces floating in the rim 🙁 I was eager given the reviews but very very disappointed, I will return it.
I ordered a motorcycle and consumables on a Monday morning from my work, in order to receive the motorcycle before the weekend. I rushed and forgot to enter my promo code. I informed the site in passing and they never accepted to refund me the difference which I find very uncommercial.
Despite the good reception from the after-sales service, I received a damaged part and after calling several times and sending the video of the problem as requested on your Instagram account, I have not received any response for 2 weeks, rather disappointed, I hope to resolve this quickly to change this negative review
I received the package but unfortunately its contents are not compliant (two pads of the same side)