Reviews MiniMX

9/10
★★★★★
based on 27035 reviews published

Latest neutral customer reviews

3 /5
★★★☆☆

Does not correspond to the order

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Pierre F.
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3 /5
★★★☆☆

I think there is a lack of communication following my incident, so I don't know if you sent me a new rim or not

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Jean Luc B.
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2 /5
★★☆☆☆

I would like to be able to give my opinion on the product if I had received it. Carrier 0, no response on their number, no news. I will probably cancel

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Guillaume M.
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Answer from MiniMX
Hello, I am sorry to see that the delivery has not yet been made, we are contacting you today to resolve the situation, unfortunately we are closed on Saturday and Sunday and yesterday being 14/07 we are only becoming aware of the situation today. We are doing what is necessary with SCHENKER Sincerely, The minimx.fr team
2 /5
★★☆☆☆

Wiring harness matching the criteria, but no installation diagram, anyone like me who does not have original wiring harnesses is stuck...

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Benjamin O.
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3 /5
★★★☆☆

The parts were sent well but the parts are not the right ones, I will see the after-sales service

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Jeremy L.
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3 /5
★★★☆☆

I was waiting for a t-shirt that still isn't here after 2 weeks

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Mickael M.
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3 /5
★★★☆☆

I have been ordering parts for years, very good site, however, the after-sales service is not very professional

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Johnatan J.
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3 /5
★★★☆☆

The handlebar protectors are not strong enough

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Ewann G.
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2 /5
★★☆☆☆

I received a NIBBI 24 carburetor to replace the apparently defective PZ 22, originally mounted on a Probike 125 SE dirt bike. Unfortunately, the carburetor is too big to be installed because of the starter. So here it is! A half solution! Since I am a stubborn person, I made parts to modify the carburetor mounting so that it works. I spent the afternoon on it. And indeed, it works properly, even with a 24 carburetor mounted on the original 19 manifold.

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Patrice F.
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3 /5
★★★☆☆

Hello, it's a pity that the stocks are not up to date on your site, and that you allow orders that ultimately will not be fulfilled. For my part, it seems like you are trying to sell a more expensive product to people so that they add a bit to get it. Some people save for months to buy what they dream of, and do not always have the means to add from their pocket, and they also buy according to their budget. The positive point is that the management must have felt that because a commercial gesture was made, I thank them for that, but sometimes you also have to listen to what people have to say and not just focus on sales.

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Arnaud L.
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2 /5
★★☆☆☆

The inner tubes are not of good quality.

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Mairon L.
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3 /5
★★★☆☆

I am quite unhappy because I bought an item of a certain value and I was charged almost 20 euros for shipping, I don't find that very commercial. I sent an email to report it and of course, no response, the customer service leaves much to be desired, it's a shame because the items sold are of very good quality.

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Vanessa D.
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Answer from MiniMX
Hello, Thank you for taking the time to share your experience. We are sorry to hear that the shipping costs have been a source of dissatisfaction. Unfortunately, shipping costs cannot be free, as we have experienced an increase in transport costs in recent years, which does not allow us to offer this service. Therefore, there is a contribution to shipping costs for the dispatch of vehicles. We have received your email and responded to it; we noted that the response did not meet your expectations, but once again, if we could economically offer you free shipping, we would do so without hesitation. Being a merchant yourself, you understand that the various price increases that merchants have faced recently force us to review our pricing policies, especially regarding transport. Best regards, The minimx.fr team
3 /5
★★★☆☆

The delivery was supposed to be made today but still nothing, otherwise customer service is top-notch, easy access site

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Sebastien M.
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3 /5
★★★☆☆

It's a very good site, I usually order from them, but despite that, I have had delivery issues several times (1 week delay for a 24h delivery..)

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Nathanaël Q.
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2 /5
★★☆☆☆

I ordered a fork clamp, the clamp is perfect but the screws do not match, impossible to use it. And the engine oil did not match the bottle I ordered, but for that, nothing disturbing, it's the same thing I needed, just not the right brand received. And for the kill switch, the on and off are reversed, during the installation I tried the wiring in both directions but the result is that I turn off the bike with ON and I turn it on when the kill switch is on OFF and it's impossible to reverse anything, just the box or the ON/OFF designation are reversed. Apart from that, out of the four items ordered, only one is fine. A bit disappointed knowing that I have already ordered from you and that I reordered precisely because of the trust I have in you.

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Dylan B.
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3 /5
★★★☆☆

Long shipping, the motorcycle I chose was in stock and I had to call several days later to be told that my order was blocked due to lack of stock... I had to wait 3 weeks..

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Ludovic G.
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2 /5
★★☆☆☆

I am still waiting for my order since 10/05/2025.

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Jordan P.
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2 /5
★★☆☆☆

Customer service is very limited! Pre-order tracking information nonexistent. After buying 3 motorcycles, quite disappointed with the last order, it's a shame.

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Caroline G.
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3 /5
★★★☆☆

Full of defects on it and I ordered an iPone pack I received a putoline pack not much bad but it's still annoying anyway

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Charles C.
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3 /5
★★★☆☆

Delivered after a month too big nozzles and clutch problem

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Maxime L.
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3 /5
★★★☆☆

-

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Nathan G.
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3 /5
★★★☆☆

The motorcycle had a lot of delivery delays. The customer service is very responsive, the motorcycle after 1 test is very good just a few adjustments to make at idle. Just have to see over time how it behaves

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Enzo L.
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3 /5
★★★☆☆

A lot of waiting to receive a defective motorcycle

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Loic T.
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3 /5
★★★☆☆

I had a delay in my order, the cardboard box was damaged as well as the metal structure and the anti-parasite is broken, I had to buy another one in another store but otherwise the motorcycle is super cool, I recommend it. For my part, it was a 250 E, R, Z.

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Jerome B.
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3 /5
★★★☆☆

Very good site with many quality parts at not very expensive only negative point the processing and delivery time count a week for your package

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Antoine P.
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3 /5
★★★☆☆

Not bad

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Mathias G.
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2 /5
★★☆☆☆

Order placed on April 18 for a pre-order scheduled for May 15 was postponed to June, an email to notify was sent, delivery date expected from the delivery person is June 5 but still waiting, hoping for a commercial gesture.

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Froville A.
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3 /5
★★★☆☆

I bought a mini motorcycle and received it with all the deco kits that come off and apparently they can't have any in customer service a bit disappointed...

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Thomas A.
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3 /5
★★★☆☆

Correct

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Aurelien F.
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3 /5
★★★☆☆

Following a purchase on the Minimx site for a Probike 300cc SX motocross I received it well after a week but the cardboard packaging was almost torn everywhere as if someone had looked inside... The motocross weighing 117kg was delivered on a half-damaged pallet and not even wrapped (no support). When the delivery person showed up in front of me for the delivery he even pointed out to his supervisor that the box was damaged everywhere and that the customer (me) might not accept the package... So upon receipt I had to open with the delivery person the little packaging that was still holding to check the state of the motocross... The delivery person admitted to me that the motorcycle had fallen several times in his truck because it was not strapped... Is that normal? I don't think so... I accepted the package because I didn't notice anything until the assembly... scratched fork and at the frame level the footpeg location twisted... I am sure that the motorcycle fell on that side. Anyway, otherwise good motorcycle very bad packaging and especially very very bad delivery person

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Clément B.
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3 /5
★★★☆☆

Paint chip on the fork. Otherwise it looks correct

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Damien C.
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3 /5
★★★☆☆

Some bugs but otherwise very fast and very good quality

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Gaétan F.
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3 /5
★★★☆☆

Satisfied with the wheel but not the right axle size...

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Marcus B.
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3 /5
★★★☆☆

The product corresponds, but we ordered the wrong diameter, contacted customer service and no news, however the product corresponds, in good condition, and fast delivery

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Noah G.
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3 /5
★★★☆☆

Spare part of poor quality. Availability of parts too long on this site.

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Jason M.
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3 /5
★★★☆☆

Not enough details on the products sold

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Oustric B.
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3 /5
★★★☆☆

Catastrophic delivery motorcycle received front rim very damaged tank scratched kick bent change carrier or put a wooden box instead of cardboard.

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Charles D.
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3 /5
★★★☆☆

Well if you generally just the delivery time is not respected and the packaging of some packages is not adequate

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Erwan B.
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2 /5
★★☆☆☆

The delivery is not fast enough, it says 48 hours to 72, I waited more than 8 days while I ordered 2 motorcycles for almost 3000 euros.

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Jordan P.
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3 /5
★★★☆☆

Fast delivery but catastrophic. The delivery person indicates to be there either 8 hours before the scheduled time because I chose a very precise delivery slot, moreover he was not in the right city so I had to move after having him on the phone saying he was waiting for me. Once arrived at the location I waited nearly 2 hours before he came back while he was supposed to be there 5 minutes after my arrival. The communication was very complicated because they did not understand French well result I lost 2 hours and had to move to another city while I was supposed to be delivered to my home.

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Carla O.
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