Reviews MiniMX

9/10
★★★★★
based on 27035 reviews published

Latest neutral customer reviews

2 /5
★★☆☆☆

The site is quite complete, but check your photos and compare them with the products we actually receive, because they are not at all the same.. it's bordering on false advertising, we really feel like we are being cheated with every order! Best regards

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Answer from MiniMX
Hello, Following your order regarding hose, lever grips, cable, and plastic, and after verification, the products correspond to their photo. Our goal is not to mislead you, can you please indicate with more precision your dissatisfaction? We remind you that if your products do not satisfy you, a return within 14 days after receipt is still possible, we refund within 24 hours. Remaining at your disposal at 0972390537. Sincerely, Mini MX
3 /5
★★★☆☆

Small problem with my order that has still not been resolved disappointed

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2 /5
★★☆☆☆

CATASTROPHIC!! Explanation: order shipped in the name of the relay point, so returned to sender by them because they did not know who it was for; After calling, I was told no shipment before the return of the package to see where the problem is (WHY NOT), by the way, I am still waiting for the photo. After a week, I checked the tracking site and for 3 or 4 days it has been in a depot, and if I hadn't called to inform them that it hadn't moved for several days and that I still had no shipping notice, I think I would still have nothing. This is not my first order with you, but for this one, I would give 4 stars for the dissatisfaction. Regards.

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Answer from MiniMX
Hello, Following your delivery issue, I sincerely apologize again, and we hope to have satisfied you with the second order shipped and delivered. Remaining at your complete disposal at 0972390537. Sincerely, Mini MX
2 /5
★★☆☆☆

I paid 12 euros for shipping to receive the package in 2 days, only to end up picking it up at the TNT depot 30 minutes from my home 4 days later!!!

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Answer from MiniMX
Hello, Your order has been processed without any preparation delay, the TNT delivery apparently has an anomaly with the address. The addresses entered during your order are transmitted automatically and are in accordance with what you indicated during your order. We invite you to update your information on your Mini MX account. We remain at your complete disposal and apologize for this inconvenience. Best regards, Mini MX
3 /5
★★★☆☆

I am satisfied with the delivery time and the description of the item on the site! However, upon receipt of the package, more problems with the ordered parts!

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2 /5
★★☆☆☆

Product received not in accordance with expectations and the description on the site. I do not recommend at all

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Answer from MiniMX
Hello, To better understand your dissatisfaction can you indicate which products did not satisfy you? We remind you that we refund, exchange or also issue credits up to 14 days after delivery. Remaining at your disposal at 0972390537. Best regards, Mini MX
2 /5
★★☆☆☆

A lot of delay and the commercial gesture was ridiculous for an order of 349 euros.

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Answer from MiniMX
Hello, The YX engines were waiting for restocking from our supplier. We had indicated the restocking time during your order. We apologize and have done our best to reduce the waiting time. Best regards, Mini MX
3 /5
★★★☆☆

Correct communication by phone, however no response by email. Following a stock problem not specified, the delivery was delayed. I asked for a small commercial gesture... but nothing.

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3 /5
★★★☆☆

Extremely long waiting time despite very good quality of the product. I recommend this site despite some inconveniences regarding the delivery time which is not respected. Best regards ....

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3 /5
★★★☆☆

Fast

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3 /5
★★★☆☆

Friendly team on the phone as well as at the warehouse keep it up site big on iPhone

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3 /5
★★★☆☆

Shipping costs are too high

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3 /5
★★★☆☆

The delivery was very long

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Answer from MiniMX
Hello, We apologize for the delay but we were conducting year-end inventory from 23/12/2015 to 04/01/2016. This is now finished and our preparations are done daily. We remain at your disposal at 0972390537. Best regards, Mini MX
3 /5
★★★☆☆

Not enough choice

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2 /5
★★☆☆☆

The brake kit does not work.

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Answer from MiniMX
Hello, What problem are you experiencing with your brake kit? The brake kits are bled and ready to use. Best regards, Mini MX
3 /5
★★★☆☆

This site is not bad, I started a lot of parts but I was disappointed by the clutch and brake lever pack as they do not fit the CRZ 125S

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2 /5
★★☆☆☆

An order lost at TNT and my order once received with missing parts in the package which took me more than 15 days to get my parts instead of 24 hours, a shame....

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Answer from MiniMX
Hello, We sincerely apologize again for the inconvenience caused by TNT. We also had our year-end inventory which is now completed, this may have disrupted our preparations and our responsiveness, we kindly ask you to excuse us and we remain at your disposal at 0972390537. Best regards, Mini MX
3 /5
★★★☆☆

I received my order 3 weeks later which is a lot and the output sprocket is not in the order

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Answer from MiniMX
Hello, We apologize for the delay but we were conducting year-end inventory from 23/12/2015 to 04/01/2016. Indeed, we received a very large number of calls and emails which may have delayed our responses or our availability. We remain at your disposal at 0972390537. Best regards, Mini MX
2 /5
★★☆☆☆

Delivery problems. Delivery scheduled for 48 hours received at 72 hours.

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Answer from MiniMX
Hello, Your order did not experience any problems or delivery delays, the COLISSIMO delivery is 48h/72h, meaning that the package will be delivered in 48h at the earliest and 72h at the latest, your package was shipped on 04/01/2016 and delivered on 07/01/2016. If you wish for a faster delivery, we offer TNT delivery within 24 hours. Remaining at your complete disposal at 0972390537. Best regards, Mini MX
3 /5
★★★☆☆

Very disappointing order. The shipping date does not match what was announced. It is never the same contact person who does not introduce themselves on the phone. After receipt, you are on your own. They send a PDF that does not explain how to assemble the bike. When you call, they hide behind the manufacturer. They ask for photos to verify the assembly but do not call back. Technical responses vary depending on the contact person (oil change, carburetor change, assembly...) Fortunately, they are courteous otherwise it would be a disaster!

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3 /5
★★★☆☆

Correct site, well met my expectations

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2 /5
★★☆☆☆

TNT delivery time of 3 days instead of 24h. What is the point of paying?

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Answer from MiniMX
Hello, The TNT service experienced some delivery delays during the Christmas period, we sincerely apologize for this and remain at your disposal. A transport voucher has been credited to your customer account. Mini MX Best regards
2 /5
★★☆☆☆

I received wheels for 150 euros completely warped!!!!

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Answer from MiniMX
Hello, To handle your after-sales service I will send you a return form by email, the bare steel rims of the Pit Bike often have a warp from the factory, only the machined aluminum rims from YCF, FABA, STYX are perfect in design. We remain at your complete disposal at 0972390537. Best regards, Mini MX
2 /5
★★☆☆☆

The package was received quickly but the parts were simply placed in the box without foam or bubble wrap, resulting in them being partially broken!

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Answer from MiniMX
Hello, We are escalating the information to improve our preparation quality. Have you reported your after-sales request to the sales service? To proceed, please send us a photo of your broken product during transport at [email protected] Best regards, Mini MX
3 /5
★★★☆☆

I ORDERED A COLOR OF FAIRING BUT RECEIVED ANOTHER

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2 /5
★★☆☆☆

10 out of 20

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Answer from MiniMX
Hello, To improve our services, can you provide us with more details about your dissatisfaction? Remaining at your complete disposal at 0972390537. Best regards, Mini MX
3 /5
★★★☆☆

VERY GOOD SITE AND THE SELLERS ARE LISTENING IN CASE OF ORDER ERROR

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2 /5
★★☆☆☆

Honestly, I expected better

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Answer from MiniMX
Hello, To improve our services, can you provide us with more information about the problems you encountered or comments? Remaining at your disposal at 0972390535. Best regards, Mini MX
3 /5
★★★☆☆

Fast shipping Products conform to their description However, be careful with products labeled racing but which can degrade your machine's performance

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2 /5
★★☆☆☆

I had to trim the side plates they are too long

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Answer from MiniMX
Hello, Your Pit Bike must be a KLX BBR, the installation of KLX 110 plastics indeed requires trimming. We remain at your complete disposal at 0972390537. Best regards, Mini MX
3 /5
★★★☆☆

More detail or better target the categories.

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2 /5
★★☆☆☆

Incomplete and incompatible order.

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3 /5
★★★☆☆

Big difficulties navigating up and down whether on Android or iOS. For the rest, keep it up, it's great. The chat and phone availability are top-notch.

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2 /5
★★☆☆☆

Order took way too long

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3 /5
★★★☆☆

Shipping delays too long, most online pit bike parts sites ship the same day and here it is not the case at all which is a shame so this is a service to be improved quickly.

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3 /5
★★★☆☆

The packaging very poorly done resulted in a broken piece of plastic on the coil nothing serious but you can see that the packaging inside suffered during transport I think that if it had been well secured it would not have moved. Otherwise for the coil we do not have the reference for what the wires correspond to, too bad

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2 /5
★★☆☆☆

Received my order well but I didn't get the cap that goes on the tank, other than that it's perfect

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Answer from MiniMX
Hello, It can happen that depending on the deliveries, the tank caps are delivered without the air valve. We systematically inform this in the description of our items. You have the option to contact us by phone at 09 72 39 05 37 to find a solution with you. We remain at your disposal, sportingly MiniMx
3 /5
★★★☆☆

Good value for money

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3 /5
★★★☆☆

Average but be careful with orders because the big poke on the iron cage around my dirt, that's it

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3 /5
★★★☆☆

Quality and speed!!

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